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Stuck at Acquiring Network Address

Discussion in 'Networking' started by maryel, Jan 19, 2011.

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  1. maryel

    maryel Thread Starter

    Joined:
    Jan 19, 2011
    Messages:
    3
    Hi guys,

    I was connected on wifi and all of a sudden I got disconnected and hasn't been able to connect since. This happened Sunday night and it's now Thursday. I got stuck on acquiring network address. I've been using the same wifi connection for about 7 months now and this never happened before.

    All the other laptops at home (Mac and XP) could connect except me. I tried to google over my phone but still wasn't able to fix it.

    This is what the ipconfig says:

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Maryel Roman>IPCONFIG/ALL

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : compaq
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
    rnet NIC
    Physical Address. . . . . . . . . : 00-1B-38-3A-F8-CA

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
    Physical Address. . . . . . . . . : 00-1A-73-8B-6F-BB
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 0.0.0.0
    Subnet Mask . . . . . . . . . . . : 0.0.0.0
    Default Gateway . . . . . . . . . :
    DHCP Server . . . . . . . . . . . : 255.255.255.255

    I tried to manually configure the IP address (I don't even know my basis I just had to do whatever I could cos I badly need the connection). I would connect but still couldn't use the internet so I went back to automatic one. This time though it wasn't stuck on acquiring network address but it says limited connectivity and below is what the ipconfig says:

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Maryel Roman>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : compaq
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
    rnet NIC
    Physical Address. . . . . . . . . : 00-1B-38-3A-F8-CA

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
    Physical Address. . . . . . . . . : 00-1A-73-8B-6F-BB
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Autoconfiguration IP Address. . . : 169.254.117.165
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . : 169.254.117.165

    C:\Documents and Settings\Maryel Roman>

    Today, it connects alright to another wifi connection at a different place. I know there are so many scenarios but I hope you guys could help me fix it. Apologies, if I don't know much about these things.

    If it helps, this is what the ipconfig says now that I am connected at some other place:

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Maryel Roman>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : compaq
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : home

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : home
    Description . . . . . . . . . . . : Broadcom 802.11b/g WLAN
    Physical Address. . . . . . . . . : 00-1A-73-8B-6F-BB
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.3
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    Lease Obtained. . . . . . . . . . : Thursday, January 20, 2011 09:06:29
    Lease Expires . . . . . . . . . . : Friday, January 21, 2011 09:06:29

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : Realtek RTL8139 Family PCI Fast Ethe
    rnet NIC
    Physical Address. . . . . . . . . : 00-1B-38-3A-F8-CA

    C:\Documents and Settings\Maryel Roman>
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,197
    First Name:
    Terry
    Disable encryption on the router and try to connect. Assuming success you can probably re-enable encryption and reconnect.
     
  3. maryel

    maryel Thread Starter

    Joined:
    Jan 19, 2011
    Messages:
    3
    it may seem really stupid but how do I do both of that exactly? Thanks.
     
  4. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    78,197
    First Name:
    Terry
    To disable encryption login to the router, preferably with an ethernet connection, navigate to the wireless section and set the encryption (or security) mode to 'off' or 'none' or 'disabled' or similar. If you don't have the router user manual on CD you can probably find it on the web.
     
  5. maryel

    maryel Thread Starter

    Joined:
    Jan 19, 2011
    Messages:
    3
    Okay, thank you. I will try that when I get the chance.
     
  6. StudMuffin

    StudMuffin

    Joined:
    Jan 17, 2011
    Messages:
    13
    that 169.254 address your getting is just a default address it reverts to if it doesn't get an ip. so really you're still not getting an IP address. do you have password authentication set up to connect to your wireless? it seems like it just isn't authenticating which is why you're not getting an ip. Disconnect from the wireless and reconnect. It should prompt you to enter in the id and password to connect to your wireless if you need a password to do so.
     
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