Stuck in boot menu/ app menu - LG laptop

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Caznyo

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Joined
Jan 25, 2019
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1
hi all
I have a 13Z940 laptop which was working fine until it freeze suddenly. Did Ctl/Alt/del and stuck on boot menu and app menu page. Can anyone help and advise what’s the problem and how to restart the laptop? Need to fix it asap to finish assignment ;(
Window xp
Thanks
 

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blues_harp28

Trusted Advisor
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Joined
Jan 9, 2005
Messages
18,998
Hi, try the following.
Re-start the pc and tap F8 as the pc is starting up.
When you reach the Windows Advanced Options window.
Select - Safe Mode with Command Prompt
Press Enter
At the command prompt window
Type:
%systemroot%\system32\restore\rstrui.exe
Press Enter.
You should be in System Restore.
Choose a date prior to your problem.
 
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