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STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

Discussion in 'Windows XP' started by cp333, Oct 18, 2009.

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  1. cp333

    cp333 Thread Starter

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    okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

    im willing to start over but i dont know how to do that from here
     
  2. shinybeast

    shinybeast Malware Specialist

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    Hello cp333,

    So when you tried last known good, safe mode still didn't boot successfully?
    Do you have an XP CD? I assume the Recovery Console is not installed.
    Visit http://support.microsoft.com/kb/307654 and scroll down to How to Use the Recovery Console section and use that procedure to access the recovery console.
    If you can get to the recovery console, we can change boot.ini and get you back to normal mode. Let me know if you have success loading the recovery console and I can walk you through changing the boot menu from there.

    If you want to "start over" you will need a manufacturers' recovery CD or your XP CD, or access the recovery partition if the computer has one.
     
  3. cp333

    cp333 Thread Starter

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    woo thanks for the response juju68

    yeah last known good still did not work, i think i need to change the boot.ini back to normal, but dont know how to do that. i dont have an xp cd so i guess i cant get to the recovery console

    ive tried system recovery, f11, and the first thing it says is.... "system restore environment is incomplete! system restore reinstalls the environment." then i click okay and it says "completing recovery partition..." insert system restore dvd #1 now, but half way thru it stops and says insert dvd #2, but when making the recovery disk it said i need either 3 cds or 1 dvd and it all fit on 1 dvd so thats alll i have. ive tried recovery cds using my sisters comp which is the same model. it accepts the first cd, then the second, then says put the first back in and this goes forever.... i dont know.

    i also remember my system restore being wiped out by one of the viruses, it was disabled and when i checked my D: which is where the system restore is located on it said it wasnt formatted.
     
  4. shinybeast

    shinybeast Malware Specialist

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    Hello cp333,

    We are talking about XP and not Vista, correct? Is it a Gateway? Sorry to say I do not know much about those.
    What happens if you hold down ALT and tap F10 while booting? Do you get other recovery options? Hopefully, someone else will have some ideas.

    One thing you can try is this recovery console .iso. Download it, burn the image to a CD using software that will burn .iso images (do not burn the .iso file onto cd) and boot off of it. It might get you to the recovery console.
     
  5. cp333

    cp333 Thread Starter

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    windows xp, gateway....
    alt f10 does nothing different than f10 alone, i read that somewhere else but it didnt work for me. im not sure what iso that is, but i tried the ultimatebootcd.com iso and still no luck. when i try booting with that is the same result.

    im thinking just installing win98 cuz i have that cd. sound like a good move? do i erase all the other files when i do that cuz i have that option i just keep saying no for now.. holding out to see if theres a way to save it. will it be like it used to just with win98 or will i have to work to get all the other things like wireless working, etc...

    also the scandisk is running for win98 setup, it seems to be taking forever! this normal? says its fixing a lot of problems.


    -ill put that setup on hold and try the recovery iso u gave me in the mean time.

    thanks for the response
     
  6. cp333

    cp333 Thread Starter

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    okay... the computerparamedic rc iso appears to be working.

    so i see

    Microsoft Windows XP(TM) Recovery Console.

    The Recovery Console provides system repair and recovery functionality.

    Type EXIT to quit the Recovery Console and restart the computer.


    1: C:\MiniNT
    2: D:\WINDOWS

    Which Windows installation would you like to log onto
    (To cancel, press ENTER)?

    i got my fingers crossed, whats next
     
  7. cp333

    cp333 Thread Starter

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    does anyone know how to change boot.ini back to normal mode thru the recovery console?
     
  8. shinybeast

    shinybeast Malware Specialist

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    Hello cp333,

    Alright, here is the process...

    Boot recovery console disc you made and at the prompt type 2 for 2: D:\WINDOWS

    You may be asked for password. Try nothing first (just hit enter). If that doesn't work there is an Administrator account password on your computer that you will need to supply.

    Once you get to the command prompt...

    Type bootcfg /list and press enter
    Find the line with /safeboot: in it and carefully write down anything after Load options: (/NOEXECUTE= /fastdetect etc.)

    Type bootcfg /rebuild and press enter
    You will be asked: Add installation to boot list? Press Y
    at Enter load identifier: type Temp XP
    at Enter load options: carefully type the load options you wrote down without the /safeboot part.

    You may want to check your work by using bootcfg /list again. Then type exit and press enter. The computer should reboot to boot menu, select Temp XP.
    If you have an infection, I suggest you start a topic in the malware removal section. Malware often causes issues with or disables safe mode.

    Once in normal mode.
    Run msconfig, click Boot.ini tab
    Highlight the original line with safeboot in it then uncheck /safeboot and then click Set as Default

    If you want to remove the Temp XP entry, find boot.ini in explorer.
    Right-click boot.ini and select properties.
    Uncheck Read-only, click Apply, click OK
    Open boot.ini with notepad.
    Carefully delete the line with "Temp XP" in it. Save boot.ini
    Find boot.ini in explorer again.
    Right-click boot.ini and select properties
    Check Read-only, click Apply, click OK

    Let me know how things go.
     
  9. cp333

    cp333 Thread Starter

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    wow thank you very much it worked! saved me from having to buy new laptop. yeah i guess i got some more work to do since it is infected, glad i found you guys! (y)
     
  10. shinybeast

    shinybeast Malware Specialist

    Joined:
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    Excellent work!

    I am very happy to have helped. You are still not where you want to be, but hopefully someone can help with your malware issues.

    Best of luck,
    juju68
     
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