I was having problems with the computer while on the internet, dnserror, cannot find server. Then on Monday while in the middle of something it would restrat itself. Took it to computer shop and they said I have a trojan or worm virus and that I would need to erase entire hard drive and start from scratch to ensure it was gone. I picked my computer up from the shop so that I could backup and save my important files. Now when I start up the computer it will only start in safe mode, yes it says it in all four corners. I tried the step by step confirmation start up but it gets stuck after I verify the mouse driver. So now it is stuck in safe mode with no drivers and I can't back up anything.