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Stuck on updating your system

Discussion in 'Windows 8' started by Justinnelson96, Jun 24, 2017.

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  1. Justinnelson96

    Justinnelson96 Thread Starter

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    I have a Lenovo all in one pc that I bought used, I factory restored it when I got it and it worked fine until I decided to try to update it from windows 8 to 10... I used the assistive technologies to get the free update... well it said preparing for update for about 3 days then one day I shut it down and came home from work and when I powered it back on it says updating your system 0%.... I've tried everything I could on google using keyboard shortcuts and it seams like my keyboard ain't doing anything? Is there anyway I could force stop the update till I got logged back into the computer or anyway I can just stop the update all together from the start up?
     
  2. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Which benefit of assistive technology are you using please
     
  3. flavallee

    flavallee Trusted Advisor

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    What's the exact serial number on your Lenovo all-in-one?
    What country was it purchased in?

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  4. computingforus

    computingforus

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    1) Try restarting your computer more than 3 times (let it do whatever it wants to for a while each time) since sometimes after 3 failures it can change strategy

    2) Try booting from a Windows 10 install DVD or USB Flash Drive Boot that you can create from the software on the microsoft website, you will need your license (product key) for windows 8, and you will need to use a working computer maybe a friends to burn the DVD or USB stick see https://www.microsoft.com/en-au/software-download/windows10
     
  5. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    computingforus
    That is not correct, as once an eligible system is upgraded to 10 the licence activation for 10 is a digital licence registered against the hardware hash of the computer on the Microsoft activation servers.

    However you may have read on the opening post that this upgrade was made outside of the free upgrade offer - after that had expired using assistive technologies. That aspect whilst it may have many other implications does not effect the digital registered licence

    See below - from the link you provided
    You may also notice that no response has been received since the opening post on 24 June
     
  6. flavallee

    flavallee Trusted Advisor

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    That appears to be pretty common with first-time posters - never replying back.

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    Last edited: Jul 4, 2017
  7. computingforus

    computingforus

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    Interesting however I purchased Windows 10 Pro for my computer (after the free offer period had expired) and I received a license key that I can enter.

    Also I am thinking maybe since the upgrade did not work, so he needs to treat it like an upgrade from windows 8 but if he uses the DVD it might work since I noticed on the lenovo website that the all-in-one does support windows 10. If his computer is:

    http://www3.lenovo.com/au/en/desktops-and-all-in-ones/home/lenovo-all-in-ones/c/lenovo-all-in-ones

    From the MS website it says

    https://www.microsoft.com/en-au/software-download/windows10

    - You have a licence to install Windows 10 and are upgrading this PC from Windows 7 or Windows 8.1.
    - You need to reinstall Windows 10 on a PC on which you’ve already successfully activated Windows 10.

    So my post wasn't technically correct since it is a license to install windows 10 he needs, not his windows 8 license. This is assuming the "upgrade" he tried did not successfully register a license as now being windows 10 on his PC.
     
    Last edited: Jul 4, 2017
  8. Macboatmaster

    Macboatmaster Trusted Advisor Spam Fighter

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    Indeed - but for your future information the upgrade to genuine assistive technology users - is still available free from eligible systems
    However Microsoft have expressed concern regarding the use by other than genuine assistive tech users and are thinking of restricting the use of it through direct contact to them rather than a general simple download. As is often the case the benefits are spoilt for the genuine disabled user by the unauthorised use of those simply trying to avoid payment for a properly licensed - used as intended windows OS
     
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