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sudden appearance desktop icon in Japanese, cannot remove

Discussion in 'Windows 8' started by sofiasmith, Jan 15, 2016.

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  1. sofiasmith

    sofiasmith Thread Starter

    Joined:
    Nov 3, 2013
    Messages:
    3
    sudden appearance of mysterious desktop icon in Japanese, cannot delete; shape of a key, round part has percentages (like 40%, always changing) and key thread part has up arrow and 6.4K/s on top and down arrow 28.3K/s. Is this a virus? How to remove it? Can I do a screen shot and send to you, if so how? If I click on this icon, a panel opens up above it, like a menu, with icons and words (choices) in Japanese, which I do not read. Please help. Running Chrome, Windows 8.1, HP PC Compaq. Am relatively computer illiterate but a quick learner. Most grateful.
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    111,624
    I see you've posted this on at least two other forums. I agree with someone on Tomshardware who suggested it may be related to a smart phone or other mobile device.

    A screenshot may indeed be helpful. Here are the instructions on how to upload one:

    https://forums.techguy.org/help/screenshot/
     
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