Sudden internet access problems

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IainP

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Apr 4, 2010
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Sorry for the vague title - I'll describe more here. The machine in question is an Asus 1000HE EeePC. It dual boots between Windows XP (fully service packed and patched) and Eeebuntu.

The problem I've got is this. About a week ago I noticed that I was struggling with internet access. Wifi connects to a known router no problem but actually accessing sites can be a pain. I often have to refresh multiple times in the browser (happens in Firefox, Chrome and Opera) to get it to finally load the page. MSN also struggles to connect, as do the likes of Dropbox and anti-virus. Most web pages / resources do finally load up if I try enough times but it's very, very time-consuming and annoying.

As far as I am aware, I didn't install anything new or have any updates applied which could have triggered this issue. I've tried updating the wifi drivers, but all this succeeded in doing was deleting all the saved wireless networks I had in my profile. Argh. OK, it also updated the driver but it didn't help.

Disabling the firewall software (ZoneAlarm) makes no difference.

The issue only occurs in Windows XP. If I reboot into Eeebuntu, there is no such problem.

I have checked on a couple of wireless networks using different routers and types of encryption - the issue remains. I did try a wired connection and it *seemed* OK, but it's hard to tell as the problem often vanishes for short periods of time and it's hard to get a cabled connection for an extended period conveniently.

I think I've covered everything. Any other suggestions? I'm very IT-literate so feel free to get down to the nitty-gritty!
 

TheShooter93

Cody
Malware Specialist
Joined
Jul 9, 2008
Messages
11,250
I apologize for not being able to assist you, but at the end of your post you said you're very "IT-literate." Did you go to college for information technology by any chance? :D
 

IainP

Thread Starter
Joined
Apr 4, 2010
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Erm, yes I did actually - my degree is in Computing with Information Technology. I now teach it...

Lost on the relevance of your comment though.
 

IainP

Thread Starter
Joined
Apr 4, 2010
Messages
4
Thanks - I've had a look through but the first post is hardware/router related. That can't be the issue as the same PC works fine under Ubuntu and I have another one which is working fine under XP.

I'll check the second post more deeply, but I can already rule out a few of the subsections. I'm wondering if I'm using different DNS servers for my XP install on the netbook in my TCP/IP config... I'll look at that next time I reboot.
 
Joined
Nov 2, 2004
Messages
471
Ok let me say that in no way am I a techy. If the links I gave didn't resolve the issue it may be a virus or malware related. One thing I do know is Internet Explorer does not mix well with other toolbars. So I would uninstall them, run disk cleanup and restart the pc to see if that resolves the issue. You can also try a free online scan at http://www.kaspersky.com/virusscanner , http://www.bitdefender.com/scanner/online/free.html , http://housecall.trendmicro.com/ , or http://onecare.live.com/site/en-us/default.htm to see if they can locate and remove any culprits.
 

IainP

Thread Starter
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Apr 4, 2010
Messages
4
Hey again. I've checked the DNS servers and they're set to receive them from the ISP on connection. As I've tried on two different locations and two different ISPs, it's unlikely this could be the fault. Especially - again - with there being no issues on Eeebuntu or with the other PC. I've tried setting the DNS to 8.8.8.8 and 8.8.4.4 (the Google ones) and that doesn't help either.

I've got no additional toolbars installed in any of my browsers - I don't use IE anyway.

I also thought about the possibility of malware and I've run a series of checks, both online and offline. Nothing has been found.

*sigh*

Absolute mystery.
 

TheShooter93

Cody
Malware Specialist
Joined
Jul 9, 2008
Messages
11,250
The relevance to my question was that I plan on majoring in computer and information systems in college. =)
 
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