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Sudden loss of internet access

Discussion in 'Windows 7' started by jakeee, Jan 10, 2013.

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  1. jakeee

    jakeee Thread Starter

    Joined:
    Jan 10, 2013
    Messages:
    1
    Hi, For the past year or so I've been using a telstra broadband manager USB to connect to the internet, now all of a sudden I am getting no internet access, not just from the broadband manager but from other networks aswell. I have tried my phones hotspot, other USB's and WiFi's to none of them working.

    It would start up and work for about 15 seconds, and then internet access would just cut out completely. I have AVG Internet Security 2012 installed and I have tried disabling the firewall (Windows firewall also) and yet it still doesn't work.

    Code:
    [SIZE="1"]Windows IP Configuration
    
       Host Name . . . . . . . . . . . . : Jake
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No
    
    Ethernet adapter Local Area Connection 8:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : TAP-Win32 Adapter V9 (Tunngle)
       Physical Address. . . . . . . . . : 00-FF-D8-FD-A7-AA
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Ethernet adapter Local Area Connection 5:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : TAP-Win32 Adapter V9
       Physical Address. . . . . . . . . : 00-FF-48-17-AD-8C
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Ethernet adapter Local Area Connection 3:
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : ZTE Wireless Ethernet Adapter #2
       Physical Address. . . . . . . . . : 00-A0-C6-00-00-00
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::80f1:d16e:f5df:154a%16(Preferred)
       Autoconfiguration IPv4 Address. . : 169.254.150.236(Duplicate)
       Subnet Mask . . . . . . . . . . . : 255.255.0.0
       Default Gateway . . . . . . . . . :
       DHCPv6 IAID . . . . . . . . . . . : 604020934
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-5B-62-EE-B8-70-F4-7F-7C-11
    
       DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                           fec0:0:0:ffff::2%1
                                           fec0:0:0:ffff::3%1
       NetBIOS over Tcpip. . . . . . . . : Enabled
    
    Wireless LAN adapter Wireless Network Connection 2:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
       Physical Address. . . . . . . . . : CA-F8-DA-64-19-F7
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Wireless LAN adapter Wireless Network Connection:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Atheros AR5B97 Wireless Network Adapter
       Physical Address. . . . . . . . . : C0-F8-DA-64-19-F7
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Ethernet adapter Local Area Connection:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
       Physical Address. . . . . . . . . : B8-70-F4-7F-7C-11
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
    
    Tunnel adapter Teredo Tunneling Pseudo-Interface:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
    
    Tunnel adapter isatap.{57F0C27F-2A6E-46A5-A6B4-8F893C083161}:
    
       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #6
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes[/SIZE]
     
  2. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,184
    First Name:
    Terry
    I would start by uninstalling AVG, run the AVG Remover, and ...

    TCP/IP stack repair options for use with Vista and 7 and 8.

    Start - All Programs - Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt. [For Windows 8: <Windows Logo> + x - Command Prompt(Admin)]

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log

    Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log

    Reboot the machine.
     
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