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Sudden Massive PC Slowdown

Discussion in 'Virus & Other Malware Removal' started by necklacemaker, Mar 23, 2015.

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  1. necklacemaker

    necklacemaker Thread Starter

    Joined:
    Jun 24, 2007
    Messages:
    92
    First Name:
    Elizabeth
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 8.1, 64 bit
    Processor: AMD A8-5500 APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 16 Stepping 1
    Processor Count: 4
    RAM: 5310 Mb
    Graphics Card: AMD Radeon HD 7560D, 768 Mb
    Hard Drives: C: Total - 926979 MB, Free - 884732 MB;
    Motherboard: LENOVO,
    Antivirus: Windows Defender, Disabled

    Hello, just recently (about a week now) my pc has really slowed down considerably. When checking out other threads here, I saw one that basically fit what I'm going through, so I went ahead and followed the beginning instructions: Please download MiniToolBox and run it.
    Double click MiniToolBox.exe to launch the program.
    Checkmark only the following boxes in the list:

    Flush DNS
    List Installed Programs
    List Users, Partitions and Memory size

    Click Go to start the scan.
    When finished a log Result.txt will open.
    Please post the contents of that log in your next reply.

    results of MiniToolBox:

    MiniToolBox by Farbar Version: 09-03-2015
    Ran by necklacemaker (administrator) on 23-03-2015 at 19:27:23
    Running from "C:\Users\necklacemaker\Downloads"
    Microsoft Windows 8.1 (X64)
    Model: 10117 Manufacturer: LENOVO
    Boot Mode: Normal
    ***************************************************************************

    ========================= Flush DNS: ===================================

    Windows IP Configuration

    Successfully flushed the DNS Resolver Cache.


    =========================== Installed Programs ============================
    Adobe AIR (HKLM-x32\...\Adobe AIR) (Version: 17.0.0.124 - Adobe Systems Incorporated)
    Adobe AIR (x32 Version: 17.0.0.124 - Adobe Systems Incorporated) Hidden
    Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.134 - Adobe Systems Incorporated)
    Adobe Reader XI (11.0.10) (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-AB0000000001}) (Version: 11.0.10 - Adobe Systems Incorporated)
    Adobe Refresh Manager (x32 Version: 1.8.0 - Adobe Systems Incorporated) Hidden
    Amazon Browser App (HKLM-x32\...\{0A7D6F3C-F2AB-48ED-BE23-99791BFF87D6}) (Version: 1.0.0.0 - Amazon)
    AMD Accelerated Video Transcoding (Version: 13.15.100.30718 - Advanced Micro Devices, Inc.) Hidden
    AMD Catalyst Control Center (x32 Version: 2013.0718.632.9814 - Advanced Micro Devices, Inc.) Hidden
    AMD Catalyst Install Manager (HKLM\...\{DC255D56-5881-0F67-6E74-5926CECA90B0}) (Version: 8.0.915.0 - Advanced Micro Devices, Inc.)
    AMD Fuel (Version: 2013.0718.632.9814 - Advanced Micro Devices, Inc.) Hidden
    BrowseForTheCause (HKLM-x32\...\{9B5462A7-44E9-4E92-A65F-55F6FEE5901A}) (Version: 1.0.0 - BrowseForTheCause)
    Catalyst Control Center - Branding (x32 Version: 1.00.0000 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center InstallProxy (x32 Version: 2013.0718.632.9814 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Localization All (x32 Version: 2013.0718.632.9814 - Advanced Micro Devices, Inc.) Hidden
    Catalyst Control Center Profiles Desktop (x32 Version: 2013.0718.632.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Chinese Standard (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Chinese Traditional (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Czech (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Danish (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Dutch (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help English (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Finnish (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help French (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help German (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Greek (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Hungarian (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Italian (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Japanese (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Korean (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Norwegian (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Polish (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Portuguese (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Russian (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Spanish (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Swedish (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Thai (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    CCC Help Turkish (x32 Version: 2013.0718.0631.9814 - Advanced Micro Devices, Inc.) Hidden
    ccc-utility64 (Version: 2013.0718.632.9814 - Advanced Micro Devices, Inc.) Hidden
    Cisco EAP-FAST Module (HKLM-x32\...\{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}) (Version: 2.2.14 - Cisco Systems, Inc.)
    Cisco LEAP Module (HKLM-x32\...\{AF312B06-5C5C-468E-89B3-BE6DE2645722}) (Version: 1.0.19 - Cisco Systems, Inc.)
    Cisco PEAP Module (HKLM-x32\...\{0A4EF0E6-A912-4CDE-A7F3-6E56E7C13A2F}) (Version: 1.1.6 - Cisco Systems, Inc.)
    Consumer Input Update Helper (x32 Version: 1.3.25.149 - Compete Inc.) Hidden
    CyberLink PhotoDirector 3 (HKLM-x32\...\InstallShield_{39337565-330E-4ab6-A9AE-AC81E0720B10}) (Version: 3.0.1.4107 - CyberLink Corp.)
    CyberLink PhotoDirector 3 (x32 Version: 3.0.1.4107 - CyberLink Corp.) Hidden
    CyberLink PowerDirector 10 (HKLM-x32\...\InstallShield_{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}) (Version: 10.0.0.2810 - CyberLink Corp.)
    CyberLink PowerDirector 10 (Version: 10.0.0.2810 - CyberLink Corp.) Hidden
    Dependency Package Update (Version: 1.6.26.00 - Lenovo Inc.) Hidden
    Dependency Package Update (Version: 1.6.29.00 - Lenovo Inc.) Hidden
    Dependency Package Update (Version: 1.6.36.00 - Lenovo Inc.) Hidden
    Dependency Package Update (x32 Version: 1.6.32.00 - Lenovo Group Limited) Hidden
    Driver & Application Installation (HKLM-x32\...\{BFECCF2A-F094-4066-8BFA-29CCBB7F6602}) (Version: 6.13.0621 - Lenovo)
    Electric Sheep 2.7b34c (HKLM-x32\...\Electric Sheep) (Version: 2.7b34c - Electricsheep)
    f.lux (HKCU\...\Flux) (Version: - )
    Genesys USB Mass Storage Device (HKLM-x32\...\{959B7F35-2819-40C5-A0CD-3C53B5FCC935}) (Version: 4.1.2.2 - Genesys Logic)
    Google Update Helper (x32 Version: 1.3.26.9 - Google Inc.) Hidden
    Google+ Auto Backup (HKCU\...\Google+ Auto Backup) (Version: 1.0.27.161 - Google, Inc.)
    Java 7 Update 65 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F03217065FF}) (Version: 7.0.650 - Oracle)
    Lenovo App Shop (HKLM-x32\...\Lenovo App Shop 45246) (Version: 3.10.0.45246.24 - Lenovo)
    Lenovo Assistant (HKLM-x32\...\{B2DE4F30-B8C7-49C0-85B9-2F37A5290F00}) (Version: 2.0.0.29 - Lenovo)
    Lenovo Blacksilk USB Keyboard Driver (HKLM-x32\...\{B266E062-D6C5-485B-B426-51B152B041A6}) (Version: V1.6.13.0724 - Lenovo)
    Lenovo Dependency Package (HKLM\...\Lenovo Dependency Package_is1) (Version: 1.6.36.00 - Lenovo Group Limited)
    Lenovo Photos (HKLM-x32\...\Lenovo Photos) (Version: 4.8.5 - CEWE COLOR AG u Co. OHG)
    Lenovo Power2Go (HKLM-x32\...\InstallShield_{40BF1E83-20EB-11D8-97C5-0009C5020658}) (Version: 6.0.7408 - CyberLink Corp.)
    Lenovo Power2Go (x32 Version: 6.0.7408 - CyberLink Corp.) Hidden
    Lenovo PowerDVD10 (HKLM-x32\...\InstallShield_{DEC235ED-58A4-4517-A278-C41E8DAEAB3B}) (Version: 10.0.5108.52 - CyberLink Corp.)
    Lenovo PowerDVD10 (x32 Version: 10.0.5108.52 - CyberLink Corp.) Hidden
    Lenovo Reach (HKLM-x32\...\{0B5E0E89-4BCA-4035-BBA1-D1439724B6E2}) (Version: 1.1.0.166 - Stoneware, Inc.)
    Lenovo Rescue System (HKLM-x32\...\InstallShield_{46F4D124-20E5-4D12-BE52-EC177A7A4B42}) (Version: 4.0.0.1901 - CyberLink Corp.)
    Lenovo Rescue System (Version: 4.0.0.1901 - CyberLink Corp.) Hidden
    Lenovo Solution Center (HKLM\...\{1CA74803-5CB2-4C03-BDBE-061EDC81CC7F}) (Version: 2.8.004.00 - Lenovo Group Limited)
    LVT (HKLM-x32\...\{9E3469A6-443A-452C-BF44-8D7CE3A9A7E2}) (Version: 5.00.0914 - Lenovo)
    Malwarebytes Anti-Malware version 2.0.4.1028 (HKLM-x32\...\Malwarebytes Anti-Malware_is1) (Version: 2.0.4.1028 - Malwarebytes Corporation)
    Maxthon Cloud Browser (HKLM-x32\...\Maxthon3) (Version: 4.1.2.4000 - Maxthon International Limited)
    Microsoft Office 365 - en-us (HKLM\...\O365HomePremRetail - en-us) (Version: 15.0.4701.1002 - Microsoft Corporation)
    Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.31211.0 - Microsoft Corporation)
    Microsoft SkyDrive (HKCU\...\SkyDriveSetup.exe) (Version: 16.4.6013.0910 - Microsoft Corporation)
    Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (HKLM\...\{8220EEFE-38CD-377E-8595-13398D740ACE}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729 (HKLM-x32\...\{6AFCA4E1-9B78-3640-8F72-A7BF33448200}) (Version: 9.0.30729 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 (HKLM\...\{1D8E6291-B0D5-35EC-8441-6616F567A0F7}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM-x32\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 (HKLM-x32\...\{ca67548a-5ebe-413a-b50c-4b9ceb6d66c6}) (Version: 11.0.61030.0 - Microsoft Corporation)
    Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 (HKLM-x32\...\{33d1fd90-4274-48a1-9bc1-97e33d9c2d6f}) (Version: 11.0.61030.0 - Microsoft Corporation)
    Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
    Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.61030 (Version: 11.0.61030 - Microsoft Corporation) Hidden
    Microsoft Visual C++ 2012 x86 Additional Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
    Microsoft Visual C++ 2012 x86 Minimum Runtime - 11.0.61030 (x32 Version: 11.0.61030 - Microsoft Corporation) Hidden
    Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (HKLM\...\Microsoft Visual Studio 2010 Tools for Office Runtime (x64)) (Version: 10.0.50903 - Microsoft Corporation)
    Microsoft Visual Studio 2010 Tools for Office Runtime (x64) (Version: 10.0.50908 - Microsoft Corporation) Hidden
    Mozilla Firefox 36.0.4 (x86 en-US) (HKLM-x32\...\Mozilla Firefox 36.0.4 (x86 en-US)) (Version: 36.0.4 - Mozilla)
    Mozilla Maintenance Service (HKLM-x32\...\MozillaMaintenanceService) (Version: 32.0 - Mozilla)
    Nitro Pro 8 (HKLM\...\{392C767D-4EE2-49B5-A3B4-A4C3AB6DC145}) (Version: 8.5.7.1 - Nitro)
    Office 15 Click-to-Run Extensibility Component (x32 Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
    Office 15 Click-to-Run Licensing Component (Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
    Office 15 Click-to-Run Localization Component (x32 Version: 15.0.4701.1002 - Microsoft Corporation) Hidden
    Picasa 3 (HKLM-x32\...\Picasa 3) (Version: 3.9 - Google, Inc.)
    Realtek Ethernet Controller Driver (HKLM-x32\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 8.18.621.2013 - Realtek)
    Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.7005 - Realtek Semiconductor Corp.)
    REALTEK Wireless LAN Driver (HKLM-x32\...\{9DAABC60-A5EF-41FF-B2B9-17329590CD5}) (Version: 1.00.0227 - REALTEK Semiconductor Corp.)
    Secunia PSI (3.0.0.9016) (HKLM-x32\...\Secunia PSI) (Version: 3.0.0.9016 - Secunia)
    Snap.Do (x32 Version: 11.112.1.19229 - ReSoft Ltd.) Hidden
    SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 6.0.1130 - SUPERAntiSpyware.com)
    VLC media player (HKLM\...\VLC media player) (Version: 2.1.5 - VideoLAN)

    ========================= Memory info: ===================================

    Percentage of memory in use: 35%
    Total physical RAM: 5310.71 MB
    Available physical RAM: 3401.66 MB
    Total Pagefile: 6206.71 MB
    Available Pagefile: 3865.05 MB
    Total Virtual: 4095.88 MB
    Available Virtual: 3982.86 MB

    ========================= Partitions: =====================================

    1 Drive c: (Windows8_OS) (Fixed) (Total:905.25 GB) (Free:864 GB) NTFS

    ========================= Users: ========================================

    User accounts for \\LIZ

    Administrator Guest necklacemaker


    **** End of log ****


    - I hope I'm not jumping the gun here, please help!
     
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