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Sudden unexpected reboots

Discussion in 'Windows 10' started by bilnrobn, Jan 27, 2018.

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  1. bilnrobn

    bilnrobn Thread Starter

    Joined:
    Jan 16, 2003
    Messages:
    795
    First Name:
    Bill
    About once a day my screen suddenly goes black and the computer commences a reboot. I can find no common factor in either what I'm doing at the time or how long the computer has been running; it seems to happen at completely random times. I don't think it is an overheating problem as it has done it, though rarely, soon after the initial boot up. It has never done it twice in a session, even when I've been working for several hours. To my knowledge I don't have any programs that do updates followed by reboots except those that remind me beforehand. I've had the problem for several weeks. Any suggestions please?

    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: AMD A4-6300 APU with Radeon(tm) HD Graphics, AMD64 Family 21 Model 19 Stepping 1
    Processor Count: 2
    RAM: 8136 Mb
    Graphics Card: AMD Radeon HD 8600/8700M, 1024 Mb
    Hard Drives: C: 199 GB (110 GB Free); D: 248 GB (242 GB Free); E: 15 GB (1 GB Free);
    Motherboard: Hewlett-Packard, 2AF6
    Antivirus: Avast Antivirus, Enabled and Updated
     
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