When I try to get onto the internet or when I'm already ON the internet my computer not only runs slow, but freezes up. I have 4 programs that I have to "close" when I turn off the computer. 3 of them I have determined are OK (thru my own research on Google & other sites), but annoying & part of HP or Norton. The 4th 1, sunkist.notifyicondata.hwnd is the 1 I think is the culprit of my slow and/or frozen computer. Searching on Google, I saw some olds posts on some "tech sites" about this, but posts from 2007/2006 is a while ago, and I'd prefer to know if there is a "new fix." I know Word and other software of the like, but I don't know much about the computer itself (yes, I should take a class) and I do not know what "malware" is - but read more than 1 post with the word in it. Can someone help me?