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Superantispyware won't update

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8K views 29 replies 2 participants last post by  flavallee 
#1 ·
Superantispyware wn't up date. It gets to the end and I have to start over again.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:27:06 AM, on 7/10/2016
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Codebox\BitMeterOS\BitMeterCaptureService.exe
C:\Program Files\Codebox\BitMeterOS\BitMeterWebService.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\tinySpell\tinyspell.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Alwil Software\Avast5\setup\instup.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.9012.1008\swg.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKLM\..\Run: [AvastUI.exe] "C:\Program Files\Alwil Software\Avast5\AvastUI.exe" /nogui
O4 - HKLM\..\Run: [SpywareTerminator] "D:\PROGRA~1\SPYWAR~1\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office X3\Programs\QFSCHD130.EXE"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [tinySpell] C:\Program Files\tinySpell\tinyspell.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpywareTerminatorUpdate] "D:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Seagate Product Registration.lnk = C:\Documents and Settings\PC\Application Data\Leadertech\PowerRegister\Seagate Product Registration.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1361493262155
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{321277FC-ECE4-4BFE-8150-72513958BFE7}: NameServer = 207.164.234.193 207.164.234.129
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Avast Antivirus (avast! Antivirus) - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: BitMeter Capture Service (BitMeterCaptureService) - Unknown owner - C:\Program Files\Codebox\BitMeterOS\BitMeterCaptureService.exe
O23 - Service: BitMeter Web Service (BitMeterWebService) - Unknown owner - C:\Program Files\Codebox\BitMeterOS\BitMeterWebService.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: COMODO System Utilities Service (CSUService) - Comodo Security Solutions, Inc. - C:\Program Files\COMODO\COMODO System Utilities\CSUService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: Secunia PSI Agent - Secunia - C:\Program Files\Secunia\PSI\PSIA.exe
O23 - Service: Secunia Update Agent - Secunia - C:\Program Files\Secunia\PSI\sua.exe

--
End of file - 7973 bytes
 
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#2 · (Edited)
You're using a very outdated version(2.0.2) of HiJackThis, but it's pretty obvious from your log that your computer has a very bloated startup load.

Unless it has a decent processor and plenty of RAM, it's probably bogging down or running like a turtle.

Note: You can get version 2.0.5 from here.
Font Screenshot Brand Graphics Advertising


---------------------------------------------------------------

I use SUPERAntiSpyware 6.0.1220 in all of my Windows XP and Windows 7 and Windows 10 computers, and it updates and works fine.

----------------------------------------------------------------
 
#4 ·
Considering how massive the startup load is in your computer, I'm not surprised at all that it's occasionally freezing up.

Since we know nothing about your computer and its hardware, do the following in it:
Download and save the TSG System Information Utility (SysInfo.exe) to the desktop.
After it's been downloaded and saved, double-click it to run it.
Information about your computer will appear.
Return here to your thread, then copy-and-paste the ENTIRE text here.

--------------------------------------------------------------
 
#5 ·
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) D CPU 3.40GHz, x86 Family 15 Model 6 Stepping 4
Processor Count: 2
RAM: 1015 Mb
Graphics Card: Intel(R) 82945G Express Chipset Family, 128 Mb
Hard Drives: C: Total - 152625 MB, Free - 128046 MB; G: Total - 476937 MB, Free - 371144 MB;
Motherboard: Hewlett-Packard, 09F0h
Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled
 
#6 ·
You appear to have a HP/Compaq brand desktop.
What model name and model number is it?
What's the exact product number(P/N) on it?

---------------------------------------------------------------

It appears to be infected, so do the following in it.

Go here, then click the "Download Now @ Bleeping Computer" button to download and save AdwCleaner.exe to your desktop.
If you get a warning that this file is unsafe, ignore the warning.
Close all open windows first, then double-click AdwCleaner.exe to load its main window.
Click the "Scan" button, then allow the scanning process to finish.
Several seconds may pass before the scanning process starts, so be patient.
Click the "Clean" button, then click "OK".
Allow the cleaning process to finish.
When it's finished, click "OK" in each window that appears.
The computer will restart.
When the log appears during restart, save it.
Return here to your thread, then copy-and-paste the ENTIRE log here.

---------------------------------------------------------------
 
#7 ·
AFTER you respond to both parts of post #6, do the following next.

Go here, then click the "Download Now @ Author's Site" button to download and save TFC.exe (Temp File Cleaner by OldTimer) to your desktop.
After it's downloaded and saved, close all open windows.
Double-click it to load its main window.
Click the "Start" button.
If there are a large number of temp files or if there are multiple user accounts, the temp file deletion process may appear to freeze and may take a few minutes, so don't interfere with or abort it.
After it's finished, restart the computer.
Advise how many temp files in MB's were found and deleted.

--------------------------------------------------------------

I'm shutting down for a few hours, so I'll check back here later.

--------------------------------------------------------------
 
#8 ·
# AdwCleaner v3.019 - Report created 06/07/2016 at 10:08:44
# Updated 17/02/2014 by Xplode
# Operating System : Microsoft Windows XP Service Pack 3 (32 bits)
# Username : PC - PC-47FD98E3303C
# Running from : C:\Documents and Settings\PC\Local Settings\Temp\Rar$EX01.438\adwcleaner.exe
# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\Software\caphyon

***** [ Browsers ] *****

-\\ Internet Explorer v8.0.6001.18702

-\\ Google Chrome v40.0.2214.93

[ File : C:\Documents and Settings\PC\Local Settings\Application Data\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[C1].txt - [10092 octets] - [02/06/2016 13:25:28]
AdwCleaner[R0].txt - [2891 octets] - [12/12/2013 00:03:23]
 
#9 ·
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 3:51:23 PM, on 7/10/2016
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)

Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\Codebox\BitMeterOS\BitMeterCaptureService.exe
C:\Program Files\Codebox\BitMeterOS\BitMeterWebService.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\Program Files\Alwil Software\Avast5\AvastUI.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\tinySpell\tinyspell.exe
C:\WINDOWS\system32\wbem\unsecapp.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Windows Desktop Search\WindowsSearch.exe
c:\program files\common files\installshield\updateservice\isuspm.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Alwil Software\Avast5\setup\instup.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\PC\My Documents\Downloads\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: avast! Online Security - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\Alwil Software\Avast5\aswWebRepIE.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.9012.1008\swg.dll (file missing)
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKLM\..\Run: [AvastUI.exe] "C:\Program Files\Alwil Software\Avast5\AvastUI.exe" /nogui
O4 - HKLM\..\Run: [SpywareTerminator] "D:\PROGRA~1\SPYWAR~1\SpywareTerminatorShield.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "c:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickFinder Scheduler] "C:\Program Files\WordPerfect Office X3\Programs\QFSCHD130.EXE"
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [tinySpell] C:\Program Files\tinySpell\tinyspell.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpywareTerminatorUpdate] "D:\Program Files\Spyware Terminator\SpywareTerminatorUpdate.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Startup: Seagate Product Registration.lnk = C:\Documents and Settings\PC\Application Data\Leadertech\PowerRegister\Seagate Product Registration.exe
O4 - Global Startup: Windows Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
O8 - Extra context menu item: Open with WordPerfect - C:\Program Files\WordPerfect Office X3\Programs\WPLauncher.hta
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1361493262155
O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{321277FC-ECE4-4BFE-8150-72513958BFE7}: NameServer = 207.164.234.193 207.164.234.129
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Avast Antivirus (avast! Antivirus) - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: BitMeter Capture Service (BitMeterCaptureService) - Unknown owner - C:\Program Files\Codebox\BitMeterOS\BitMeterCaptureService.exe
O23 - Service: BitMeter Web Service (BitMeterWebService) - Unknown owner - C:\Program Files\Codebox\BitMeterOS\BitMeterWebService.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: COMODO System Utilities Service (CSUService) - Comodo Security Solutions, Inc. - C:\Program Files\COMODO\COMODO System Utilities\CSUService.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: Secunia PSI Agent - Secunia - C:\Program Files\Secunia\PSI\PSIA.exe
O23 - Service: Secunia Update Agent - Secunia - C:\Program Files\Secunia\PSI\sua.exe

--
End of file - 8711 bytes
 
#10 ·
In the first part of post #6, I asked you for information about your computer so it can be properly identified.
You failed to provide me with that information.

In the second part of post #6, I gave you instructions for downloading and putting AdwCleaner 5.201 to use.
You submitted a log from AdwCleaner 3.019 which is dated February 2014.

In post #7, I gave you instructions for downloading and putting TFC.exe to use.
You didn't advise me whether you did or not.

In post #9, you submitted a log with HiJackThis 2.0.5.
Although I'm glad you updated it from version 2.0.2 to 2.0.5, I didn't ask for a new log.

I'll check back here tomorrow to see if what I asked for has been done.

---------------------------------------------------------------------------
 
#11 ·
(In the first part of post #6, I asked you for information about your computer so it can be properly identified.
You failed to provide me with that information.)


I have already relied to this>

OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Pentium(R) D CPU 3.40GHz, x86 Family 15 Model 6 Stepping 4
Processor Count: 2
RAM: 1015 Mb
Graphics Card: Intel(R) 82945G Express Chipset Family, 128 Mb
Hard Drives: C: Total - 152625 MB, Free - 128046 MB; G: Total - 476937 MB, Free - 371144 MB;
Motherboard: Hewlett-Packard, 09F0h

Now
I had just finished running downloading and running TFC.exe

I had posted the wrong AdwCleaner log Here is the one you want

# AdwCleaner v5.201 - Logfile created 10/07/2016 at 14:07:39
# Updated 30/06/2016 by ToolsLib
# Database : 2016-07-10.3 [Server]
# Operating system : Microsoft Windows XP Service Pack 3 (X86)
# Username : PC - PC-47FD98E3303C
# Running from : C:\Documents and Settings\PC\My Documents\Downloads\AdwCleaner (5).exe
# Option : Clean
# Support : https://toolslib.net/forum

***** [ Services ] *****

***** [ Folders ] *****

***** [ Files ] *****

***** [ DLLs ] *****

***** [ WMI ] *****

***** [ Shortcuts ] *****

***** [ Scheduled tasks ] *****

***** [ Registry ] *****

[-] Key Deleted : HKCU\Software\Bitberry

***** [ Web browsers ] *****

*************************

:: "Tracing" keys deleted
:: Winsock settings cleared

*************************

C:\AdwCleaner\AdwCleaner[C1].txt - [10092 bytes] - [02/06/2016 13:25:28]
C:\AdwCleaner\AdwCleaner[C2].txt - [881 bytes] - [10/07/2016 14:07:39]
C:\AdwCleaner\AdwCleaner[R0].txt - [2891 bytes] - [12/12/2013 00:03:23]
C:\AdwCleaner\AdwCleaner[R10].txt - [1870 bytes] - [29/05/2016 10:40:40]
C:\AdwCleaner\AdwCleaner[R11].txt - [1991 bytes] - [31/05/2016 19:48:58]
C:\AdwCleaner\AdwCleaner[R12].txt - [2174 bytes] - [05/06/2016 08:29:15]
C:\AdwCleaner\AdwCleaner[R13].txt - [2316 bytes] - [06/07/2016 10:07:22]
C:\AdwCleaner\AdwCleaner[R1].txt - [1335 bytes] - [22/02/2014 08:44:26]
C:\AdwCleaner\AdwCleaner[R2].txt - [1167 bytes] - [24/02/2014 15:52:12]
C:\AdwCleaner\AdwCleaner[R3].txt - [2644 bytes] - [13/05/2014 11:01:08]
C:\AdwCleaner\AdwCleaner[R4].txt - [1269 bytes] - [14/05/2014 02:51:16]
C:\AdwCleaner\AdwCleaner[R5].txt - [1329 bytes] - [17/05/2014 15:08:26]
C:\AdwCleaner\AdwCleaner[R6].txt - [1722 bytes] - [06/07/2014 12:51:20]
C:\AdwCleaner\AdwCleaner[R7].txt - [4677 bytes] - [29/01/2015 10:51:08]
C:\AdwCleaner\AdwCleaner[R8].txt - [1689 bytes] - [12/02/2015 11:21:21]
C:\AdwCleaner\AdwCleaner[R9].txt - [1749 bytes] - [18/02/2015 14:39:19]
C:\AdwCleaner\AdwCleaner[S0].txt - [2572 bytes] - [12/12/2013 00:06:52]
C:\AdwCleaner\AdwCleaner[S10].txt - [2380 bytes] - [06/07/2016 10:08:44]
C:\AdwCleaner\AdwCleaner[S1].txt - [11473 bytes] - [22/02/2014 08:48:20]
C:\AdwCleaner\AdwCleaner[S2].txt - [1233 bytes] - [24/02/2014 15:54:34]
C:\AdwCleaner\AdwCleaner[S3].txt - [5248 bytes] - [13/05/2014 11:23:42]
C:\AdwCleaner\AdwCleaner[S4].txt - [3900 bytes] - [17/05/2014 15:15:06]
C:\AdwCleaner\AdwCleaner[S5].txt - [4150 bytes] - [06/07/2014 12:54:20]
C:\AdwCleaner\AdwCleaner[S6].txt - [7320 bytes] - [29/01/2015 10:59:46]
C:\AdwCleaner\AdwCleaner[S7].txt - [4586 bytes] - [18/02/2015 14:40:30]
C:\AdwCleaner\AdwCleaner[S8].txt - [1931 bytes] - [29/05/2016 10:43:26]
C:\AdwCleaner\AdwCleaner[S9].txt - [2052 bytes] - [31/05/2016 19:50:06]

########## EOF - C:\AdwCleaner\AdwCleaner[C2].txt - [2784 bytes] ##########
 
#12 · (Edited)
You appear to have a HP/Compaq brand desktop.
What model name and model number is it?
What's the exact product number(P/N) on it?
You have NOT replied to what I asked for in the first part of post #6.
The above 2 questions is what I asked for.
I need more information about your computer, but it needs to be identified first.

---------------------------------------------------------------

Your computer needs a LOT of maintenance and cleaning out, and at the slow pace we're going, it's going to take forever to complete.
I spend about 2 - 3 hours here every day, but I help others here, so my time with you is very limited.
What you really need is someone computer-knowledgeable who can spend several hours on your computer.

---------------------------------------------------------------
 
#14 ·
None of that information is what I need.
If you look carefully on the stickers/labels on the case, you should see the model name and model number and product number.
Every factory-brand computer has that information, unless its labels/stickers have been peeled off.

If your computer brand is a HP, I'm guessing its model name is Pavilion.
If your computer brand is a Compaq, I'm guessing its model name is Presario.
Either way, its model number and product number is needed.

-------------------------------------------------------------
 
#18 · (Edited)
HP Compaq DC76(K)CMT
PD-Deut Core 3.4 GHZ
1024 MB DDR11/160G SATA11
Is your computer actually a HP Compaq dc7600 Convertible Minitower PC?
http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=472278
http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00374051

If it is, its motherboard has 4 slots and supports up to 4 GB(4096 MB) of DDR2-533 or DDR2-667 RAM.
It's currently running with only 1 GB(1024 MB) of RAM, so you should add another 1 GB or max it out with 4 GB.
Adding more RAM will improve its speed and performance.

--------------------------------------------------------------
 
#19 ·
#20 ·
Please read post #18 again because I've been adding to and editing it.

---------------------------------------------------------------

According to your HiJackThis log, your computer appears to be using a very outdated version of Avast antivirus.
There also appears to be a number of other outdated programs, etc..
Your computer needs a LOT of maintenance and updating - which I can't do from here.

---------------------------------------------------------------
 
#22 ·
Do the following with HiJackThis so I can see what programs, add-ons, etc. you currently have installed in that computer.

Start HiJackThis, but don't run a scan.
Click on the "Open The Misc Tools Section" button.
Click on the "Open Uninstall Manager" button.
Click on the "Save List" button.
Save the "uninstall_list.txt" file somewhere.
It'll then open in Notepad.
Return here to your thread, then copy-and-paste the ENTIRE file here.

--------------------------------------------------------------
 
#23 ·
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Reader XI (11.0.08)
Agent Ransack Version 1.7.3
Amazon Kindle
Avast Free Antivirus
AVS Image Converter 1.2.1.100
AVS Update Manager 1.0
AVS4YOU Software Navigator 1.4
BitMeter OS
calibre
COMODO Firewall Pro
COMODO System Utilities
Cracklock 3.9.44
Crystal Reports Basic Runtime for Visual Studio 2008
DriverIdentifier 4.2.3
Foxit Reader
Free File Viewer 2012
Free Picture Resize Starter 4.5
Google Chrome
Google Toolbar for Internet Explorer
Google Toolbar for Internet Explorer
Google Update Helper
Google Update Helper
High Definition Audio Driver Package - KB888111
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB915800-v4)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB981793)
Image Resizer Powertoy for Windows XP
Intel(R) Graphics Media Accelerator Driver
Java 7 Update 71
Malwarebytes Anti-Malware version 1.75.0.1300
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
Microsoft Silverlight
Microsoft SQL Server Compact 3.5 SP1 English
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
NEC Electronics USB 3.0 Host Controller Driver
NEC Electronics USB 3.0 Host Controller Driver
RealPlayer G2
Recover My Files
Revo Uninstaller 1.95
Secunia PSI (2.0.0.3003)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2861697)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB2722913)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB2761465)
Security Update for Windows Internet Explorer 8 (KB2792100)
Security Update for Windows Internet Explorer 8 (KB2797052)
Security Update for Windows Internet Explorer 8 (KB2799329)
Security Update for Windows Internet Explorer 8 (KB2809289)
Security Update for Windows Internet Explorer 8 (KB2817183)
Security Update for Windows Internet Explorer 8 (KB2829530)
Security Update for Windows Internet Explorer 8 (KB2838727)
Security Update for Windows Internet Explorer 8 (KB2846071)
Security Update for Windows Internet Explorer 8 (KB2847204)
Security Update for Windows Internet Explorer 8 (KB2862772)
Security Update for Windows Internet Explorer 8 (KB2870699)
Security Update for Windows Internet Explorer 8 (KB2879017)
Security Update for Windows Internet Explorer 8 (KB2888505)
Security Update for Windows Internet Explorer 8 (KB2898785)
Security Update for Windows Internet Explorer 8 (KB2909210)
Security Update for Windows Internet Explorer 8 (KB2909921)
Security Update for Windows Internet Explorer 8 (KB2925418)
Security Update for Windows Internet Explorer 8 (KB2936068)
Security Update for Windows Internet Explorer 8 (KB2964358)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB2803821)
Security Update for Windows Media Player (KB2803821-v2)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Search 4 - KB963093
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2709162)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB2753842)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2778344)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB2780091)
Security Update for Windows XP (KB2799494)
Security Update for Windows XP (KB2802968)
Security Update for Windows XP (KB2807986)
Security Update for Windows XP (KB2808735)
Security Update for Windows XP (KB2813170)
Security Update for Windows XP (KB2813345)
Security Update for Windows XP (KB2820197)
Security Update for Windows XP (KB2820917)
Security Update for Windows XP (KB2829361)
Security Update for Windows XP (KB2834886)
Security Update for Windows XP (KB2839229)
Security Update for Windows XP (KB2845187)
Security Update for Windows XP (KB2847311)
Security Update for Windows XP (KB2849470)
Security Update for Windows XP (KB2850851)
Security Update for Windows XP (KB2850869)
Security Update for Windows XP (KB2859537)
Security Update for Windows XP (KB2862152)
Security Update for Windows XP (KB2862330)
Security Update for Windows XP (KB2862335)
Security Update for Windows XP (KB2864063)
Security Update for Windows XP (KB2868038)
Security Update for Windows XP (KB2868626)
Security Update for Windows XP (KB2876217)
Security Update for Windows XP (KB2876315)
Security Update for Windows XP (KB2876331)
Security Update for Windows XP (KB2883150)
Security Update for Windows XP (KB2884256)
Security Update for Windows XP (KB2892075)
Security Update for Windows XP (KB2893294)
Security Update for Windows XP (KB2893984)
Security Update for Windows XP (KB2898715)
Security Update for Windows XP (KB2900986)
Security Update for Windows XP (KB2914368)
Security Update for Windows XP (KB2916036)
Security Update for Windows XP (KB2922229)
Security Update for Windows XP (KB2929961)
Security Update for Windows XP (KB2930275)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923789)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982381)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Soft Voice SoftRing Modem
StudioTax 2012
StudioTax 2013
SUPERAntiSpyware
swMSM
Sympatico 4.73
tinySpell 1.5
Ubuntu
Universal Document Converter (Demo)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB2598845)
Update for Windows Internet Explorer 8 (KB2632503)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2616676)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB2863058)
Update for Windows XP (KB2904266)
Update for Windows XP (KB2934207)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update Manager
WinDjView 2.0.2
Windows 7 Upgrade Advisor
Windows Easy Transfer for Windows 7
Windows Search 4.0
Windows XP Service Pack 3
WinRAR archiver
WordPerfect Office X3
WordPerfect OfficeReady
 
#24 ·
Uninstall Acrobat.com.

Uninstall Adobe AIR.

Uninstall DriverIdentifier.

Uninstall Google Toolbar For Internet Explorer.

Uninstall Google Update Helper.

Uninstall HiJackThis 2.0.2.

Uninstall Malwarebytes Anti-Malware 1.75.0.1300, then replace it with version 2.2.1.1043.
Note: Make sure to select the free version.

Uninstall Revo Uninstaller.

Uninstall Uninstall Secunia PSI.

Uninstall Windows 7 Upgrade Advisor.

Uninstall Windows Easy Transfer For Windows 7.

After you'll all done, restart the computer.

------------------------------------------------------------

That computer is LOADED with programs, add-ons, etc. which I'm pretty sure you don't need or use.

If you have a question about any of them, advise me.

------------------------------------------------------------
 
#27 ·
I did this
"Start HiJackThis, but don't run a scan.
Click on the "Open The Misc Tools Section" button.
Click on the "Open Uninstall Manager" button."

There is a button for "delete entries" That is the one I used for all
then there is a button for "edit uninstall command" which is what I should have used for "Uninstall Malwarebytes Anti-Malware 1.75.0.1300, then replace it with version 2.2.1.1043."

because I was to replace it with another version
 
#28 ·
That's NOT what I advised you to do, and that's NOT how you uninstall programs.

Your computer needs too much work, and we're making almost no progress, and it's going to take a long time to make any progress.
You need "hands on" help by someone who's computer-knowledgeable and who's willing to spend several hours with you.

--------------------------------------------------------------
 
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