support.com

Hi,
I have sony vaio notebook, with preinsalled win xp home.
There's a folder called support.com on my notebook and tgcmd.exe file is always active in my task manager processes.
I wanted to know, if its a kind of spy ware and some information is at risk?
Also some times I see a DNA kind of small animation running in my system tray, it disappears automatically after a few mins, it doesn't respond on left right or diouble click, but placing cursor on that icon shows "support.com protecting". Any ideas or comments?

Raj

 

From http://www.lafn.org/webconnect/mentor/startup/PENINDEX.HTM:

I think this refers to using tgcmd again, not to using the PC again

And this from the full Startyp List http://www.pacs-portal.co.uk/startup_pages/start_ups.exe