Solved Surface Pro 3 Driver BSOD

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tydigame

Thread Starter
Joined
Jun 2, 2008
Messages
11
I keep getting BSODs with the cause listed as "DRIVER_POWER_STATE_FAILURE" on my Surface Pro 3. Any help would be great...I love the device but it's been unusable the last few days. I downloaded WinDbg and here is what the minidump showed:
******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: ffffe00145807060, Physical Device Object of the stack
Arg3: ffffd00041f8dce0, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffffe001463dca80, The blocked IRP

Debugging Details:
------------------


DRVPOWERSTATE_SUBCODE: 3

IMAGE_NAME: mshidkmdf.sys

DEBUG_FLR_IMAGE_TIMESTAMP: 5632d89d

MODULE_NAME: mshidkmdf

FAULTING_MODULE: fffff80157420000 mshidkmdf

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN8_DRIVER_FAULT

BUGCHECK_STR: 0x9F

PROCESS_NAME: MsMpEng.exe

CURRENT_IRQL: 2

ANALYSIS_VERSION: 6.3.9600.17336 (debuggers(dbg).150226-1500) amd64fre

DPC_STACK_BASE: FFFFD00041F8DFB0

STACK_TEXT:
ffffd000`41f8dca8 fffff800`b49ff542 : 00000000`0000009f 00000000`00000003 ffffe001`45807060 ffffd000`41f8dce0 : nt!KeBugCheckEx
ffffd000`41f8dcb0 fffff800`b49ff462 : ffffe001`45bc28f0 00000001`339c84e6 00000000`00000000 00000000`00000001 : nt!PopIrpWatchdogBugcheck+0xde
ffffd000`41f8dd10 fffff800`b4867a16 : ffffe001`45bc2928 00000000`00252abc ffffd000`41f8de68 00000000`00004ce8 : nt!PopIrpWatchdog+0x32
ffffd000`41f8dd60 fffff800`b49654a5 : 00000000`00000000 ffffd000`41f56180 ffffe001`436ff300 00000000`fdff9702 : nt!KiRetireDpcList+0x5f6
ffffd000`41f8dfb0 fffff800`b49652b0 : 00000000`00010000 fffff800`b48e1a20 00000000`00000000 00000000`d70161cc : nt!KxRetireDpcList+0x5
ffffd000`24987ac0 fffff800`b4963d85 : 00000000`fdff9702 fffff800`b4962041 00000000`3944748a 00000000`ffffffff : nt!KiDispatchInterruptContinue
ffffd000`24987af0 fffff800`b4962041 : 00000000`3944748a 00000000`ffffffff ffffe001`461a8080 ffffd000`24987b80 : nt!KiDpcInterruptBypass+0x25
ffffd000`24987b00 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLockNoEtw+0xb1


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

IMAGE_VERSION: 10.0.10586.0

FAILURE_BUCKET_ID: 0x9F_3_SurfacePenDriver_IMAGE_mshidkmdf.sys

BUCKET_ID: 0x9F_3_SurfacePenDriver_IMAGE_mshidkmdf.sys

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:0x9f_3_surfacependriver_image_mshidkmdf.sys

FAILURE_ID_HASH: {c8eeafab-3167-71cc-77b1-aefa551238c0}

Followup: MachineOwner
 

tydigame

Thread Starter
Joined
Jun 2, 2008
Messages
11
I unpaired and repaired the surface pen and it seems to have resolved the issue for now.
 
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