suspected virus

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glubad55

Thread Starter
Joined
Nov 16, 2006
Messages
23
I am responsible for the livelihood of my family's computer, and now they tell me that our computer has a virus on it. I do suspect it, too. Can somebody check my logfile for me?

Logfile of HijackThis v1.99.1
Scan saved at 4:44:23 PM, on 1/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Adobe\Acrobat 5.0\Reader\AcroRd32.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZBzeb032YYUS_ZSzfw001
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei-2/FunBuddyIconsFWBInitialSetup1.0.0.8-2.cab
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.songtouch.com/Install.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1120143177406
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128994830718
O17 - HKLM\System\CCS\Services\Tcpip\..\{EB502F55-5F70-4F9F-BF01-0FB3EAE30713}: NameServer = 206.9.80.11
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
 
Joined
Sep 7, 2004
Messages
49,014
Please describe the problems or symptoms
====================
You have no active AntiVirus!

Get the free AVG AntiVirus 7.5 install it, check for updates and run a full scan

AVG 7.5 - http://free.grisoft.com/freeweb.php/doc/2/
========================

Download Superantispyware

http://www.superantispyware.com/superantispywarefreevspro.html

Install it and double-click the icon on your desktop to run it.
· It will ask if you want to update the program definitions, click Yes.
· Under Configuration and Preferences, click the Preferences button.
· Click the Scanning Control tab.
· Under Scanner Options make sure the following are checked:
o Close browsers before scanning
o Scan for tracking cookies
o Terminate memory threats before quarantining.
o Please leave the others unchecked.
o Click the Close button to leave the control center screen.
· On the main screen, under Scan for Harmful Software click Scan your computer.
· On the left check C:\Fixed Drive.
· On the right, under Complete Scan, choose Perform Complete Scan.
· Click Next to start the scan. Please be patient while it scans your computer.
· After the scan is complete a summary box will appear. Click OK.
· Make sure everything in the white box has a check next to it, then click Next.
· It will quarantine what it found and if it asks if you want to reboot, click Yes.
· To retrieve the removal information for me please do the following:
o After reboot, double-click the SUPERAntispyware icon on your desktop.
o Click Preferences. Click the Statistics/Logs tab.
o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
o It will open in your default text editor (such as Notepad/Wordpad).
o Please highlight everything in the notepad, then right-click and choose copy.
· Click close and close again to exit the program.
· Please paste that information here for me with a new HijackThis log.
 

glubad55

Thread Starter
Joined
Nov 16, 2006
Messages
23
The computer would run EXTREMELY slow even when nothing was really running, and it occurred suddenly one day; I think that's what they said.

SUPERAntiSpyware Scan Log
Generated 01/27/2007 at 08:08 PM

Application Version : 3.5.1016

Core Rules Database Version : 3174
Trace Rules Database Version: 1176

Scan type : Complete Scan
Total Scan Time : 01:33:38

Memory items scanned : 322
Memory threats detected : 0
Registry items scanned : 4873
Registry threats detected : 0
File items scanned : 91386
File threats detected : 53

Adware.Tracking Cookie
C:\Documents and Settings\Justin\Cookies\[email protected][1].txt
C:\Documents and Settings\Justin\Cookies\[email protected][1].txt
C:\Documents and Settings\Justin\Cookies\[email protected][2].txt
C:\Documents and Settings\Justin\Cookies\[email protected][1].txt
C:\Documents and Settings\Justin\Cookies\[email protected][2].txt
C:\Documents and Settings\Justin\Cookies\[email protected][1].txt
C:\Documents and Settings\Justin\Cookies\[email protected][1].txt
C:\Documents and Settings\Justin\Cookies\[email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][2].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][2].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][2].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][2].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][2].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][2].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][2].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][2].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Donna D\Cookies\donna [email protected][1].txt
C:\Documents and Settings\Kendra\Cookies\[email protected][2].txt
C:\Documents and Settings\Kendra\Cookies\[email protected][1].txt
C:\Documents and Settings\Kendra\Cookies\[email protected][1].txt
C:\Documents and Settings\Kendra\Cookies\[email protected][1].txt
C:\Documents and Settings\Kendra\Cookies\[email protected][1].txt
C:\Documents and Settings\Kendra\Cookies\[email protected][1].txt
C:\Documents and Settings\Kendra\Cookies\[email protected][1].txt
C:\Documents and Settings\Kendra\Cookies\[email protected][1].txt

TargetSaver, Inc. Process
C:\DOCUMENTS AND SETTINGS\DONNA\LOCAL SETTINGS\TEMP\TSINSTALL_4_0_3_1.EXE

Adware.Spyware Labs
C:\WINDOWS\SYSTEM32\SPLWBR.DLL



Logfile of HijackThis v1.99.1
Scan saved at 8:21:47 PM, on 1/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: (no name) - SOFTWARE - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Global Startup: KODAK Software Updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\backWeb-7288971.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZBzeb032YYUS_ZSzfw001
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwebproducts/ei-2/FunBuddyIconsFWBInitialSetup1.0.0.8-2.cab
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.songtouch.com/Install.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1120143177406
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128994830718
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: EpsonBidirectionalService - Unknown owner - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
 
Joined
Sep 7, 2004
Messages
49,014
IE - Block Third party cookies
1. Click on the Tools button on the Internet Explorer tool bar.
2. Highlight and click on Internet options at the bottom of the Tools menu.
3. Select the Privacy Tab of the Internet Options menu.
4. Select the Advanced... button at the bottom of the screen.
5. Select override automatic cookie handling button.
6. To block third party cookies select block under "Third-party cookies".
7. Select "always allow session cookies".
8. Click on the OK button at the bottom of the screen.


Until you get an active AV like AVG that I linked earlier, ther is no reason to fix any entries as you are running unprotected

After you get an AV then post the new log - make sure you do a full system scan with the AV first
 
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