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Svchost Crash

Discussion in 'Windows XP' started by Shrako, Apr 3, 2008.

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  1. Shrako

    Shrako Thread Starter

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    Recently i got a new error on my PC. After running windows for about an hour I get the Send/Don't Send error about the Generic Host Service of my windows. If i click any of the possible buttons my internet and my sound stop. If i don't click anything they keep running for about 15 minutes and stop. Any ideas? Reinstalling windows is my least favored possibility.
     
  2. Jeruvy

    Jeruvy

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    "Send/Don't Send error" ?? You mean the 'error reporting' window? During the phase of clicking either of these, the system will generate a dump and some files for reporting this, even if you do not report it. If your Hard disk is challenged, this would explain the time frame for why. You can disable the 'error reporting' service to simply skip to this, however the crashes and dumps will still be done thanks to Dr. Watson.

    Try cleaning up the PC, making sure you got decent free space, and defrag your disk.

    Review your Event viewer for errors related to svchost.exe
     
  3. Shrako

    Shrako Thread Starter

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    Faulting application svchost.exe, version 5.1.2600.2180, faulting module netapi32.dll, version 5.1.2600.2180, fault address 0x0000a3c0.


    This is what i get in the Event viewer.
     
  4. Jeruvy

    Jeruvy

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    Can you paste the entire entry please?
     
  5. Shrako

    Shrako Thread Starter

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    Faulting application svchost.exe, version 5.1.2600.2180, faulting module netapi32.dll, version 5.1.2600.2180, fault address 0x0000a3c0.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    There it is.
     

    Attached Files:

  6. Jeruvy

    Jeruvy

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    Just so you know, that icon below the arrows is a clipboard copy function. Click it and you now have the entire entry in clipboard for pasting anywhere.

    Another event id 1000, very generic. Any other error or problems occurring?

    Assuming netapi32.dll is corrupt try downloading it from patch:

    http://www.microsoft.com/downloads/...b6-03ff-4636-861a-46b3eac7a305&displaylang=en

    Additionally make sure your windows is patched and up to date.
     
  7. Shrako

    Shrako Thread Starter

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    Event Type: Error
    Event Source: Application Error
    Event Category: (100)
    Event ID: 1000
    Date: 4/3/2008
    Time: 7:23:03 PM
    User: N/A
    Computer: SHARKFUC-9A38B8
    Description:
    Faulting application svchost.exe, version 5.1.2600.2180, faulting module netapi32.dll, version 5.1.2600.2180, fault address 0x0000a3c0.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 73 76 63 ure svc
    0018: 68 6f 73 74 2e 65 78 65 host.exe
    0020: 20 35 2e 31 2e 32 36 30 5.1.260
    0028: 30 2e 32 31 38 30 20 69 0.2180 i
    0030: 6e 20 6e 65 74 61 70 69 n netapi
    0038: 33 32 2e 64 6c 6c 20 35 32.dll 5
    0040: 2e 31 2e 32 36 30 30 2e .1.2600.
    0048: 32 31 38 30 20 61 74 20 2180 at
    0050: 6f 66 66 73 65 74 20 30 offset 0
    0058: 30 30 30 61 33 63 30 000a3c0



    Here is the full entry.
    Ok , I used the patch , hope it works.

    Thanks for the help, mate.
     
  8. Rollin' Rog

    Rollin' Rog

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    That particular svchost/netapi32.dll error has been associated with internet worm exploits on vulnerable ports.

    You should ensure you are up to date on the rest of the critical security updates for XP as well.

    And this may be a good program to use for extra security purposes:

    http://www.ghacks.net/2006/03/12/windows-worms-door-cleaner/

    And make sure your antivirus protection is up to date and a full system scan run.
     
  9. Shrako

    Shrako Thread Starter

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    Problem solved. You rock guys.
     
  10. Rollin' Rog

    Rollin' Rog

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    Great, you can mark a thread "Solved" using the Theread Tools menu here as well :)
     
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