Svchost Crash

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Shrako

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Apr 3, 2008
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Recently i got a new error on my PC. After running windows for about an hour I get the Send/Don't Send error about the Generic Host Service of my windows. If i click any of the possible buttons my internet and my sound stop. If i don't click anything they keep running for about 15 minutes and stop. Any ideas? Reinstalling windows is my least favored possibility.
 
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Sep 20, 2007
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"Send/Don't Send error" ?? You mean the 'error reporting' window? During the phase of clicking either of these, the system will generate a dump and some files for reporting this, even if you do not report it. If your Hard disk is challenged, this would explain the time frame for why. You can disable the 'error reporting' service to simply skip to this, however the crashes and dumps will still be done thanks to Dr. Watson.

Try cleaning up the PC, making sure you got decent free space, and defrag your disk.

Review your Event viewer for errors related to svchost.exe
 

Shrako

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Apr 3, 2008
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Faulting application svchost.exe, version 5.1.2600.2180, faulting module netapi32.dll, version 5.1.2600.2180, fault address 0x0000a3c0.


This is what i get in the Event viewer.
 
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Just so you know, that icon below the arrows is a clipboard copy function. Click it and you now have the entire entry in clipboard for pasting anywhere.

Another event id 1000, very generic. Any other error or problems occurring?

Assuming netapi32.dll is corrupt try downloading it from patch:

http://www.microsoft.com/downloads/...b6-03ff-4636-861a-46b3eac7a305&displaylang=en

Additionally make sure your windows is patched and up to date.
 

Shrako

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Joined
Apr 3, 2008
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19
Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: 4/3/2008
Time: 7:23:03 PM
User: N/A
Computer: SHARKFUC-9A38B8
Description:
Faulting application svchost.exe, version 5.1.2600.2180, faulting module netapi32.dll, version 5.1.2600.2180, fault address 0x0000a3c0.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 73 76 63 ure svc
0018: 68 6f 73 74 2e 65 78 65 host.exe
0020: 20 35 2e 31 2e 32 36 30 5.1.260
0028: 30 2e 32 31 38 30 20 69 0.2180 i
0030: 6e 20 6e 65 74 61 70 69 n netapi
0038: 33 32 2e 64 6c 6c 20 35 32.dll 5
0040: 2e 31 2e 32 36 30 30 2e .1.2600.
0048: 32 31 38 30 20 61 74 20 2180 at
0050: 6f 66 66 73 65 74 20 30 offset 0
0058: 30 30 30 61 33 63 30 000a3c0



Here is the full entry.
Ok , I used the patch , hope it works.

Thanks for the help, mate.
 
Joined
Dec 9, 2000
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That particular svchost/netapi32.dll error has been associated with internet worm exploits on vulnerable ports.

You should ensure you are up to date on the rest of the critical security updates for XP as well.

And this may be a good program to use for extra security purposes:

http://www.ghacks.net/2006/03/12/windows-worms-door-cleaner/

And make sure your antivirus protection is up to date and a full system scan run.
 
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