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Switching Identities in Outlook Express

Discussion in 'Business Applications' started by adaugherty, Dec 11, 2001.

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  1. adaugherty

    adaugherty Guest Thread Starter

    This is prob a real simple question for someone, but not for me. It's been a needle in a hay stack!

    I use multiple identities in OE at work, and at home.
    When I change identities at wk, the "switch identities" box comes up, you select "ok", and it goes directly to it.

    When I change identities at hm, the "switch identities" box comes up, I select "ok", and it then it gives me this pesty window askinh me if I want to use the same Internet Connx for the identity I have just chose, I click "ok", THEN it goes directly to it.

    I know there has to be a way to eliminate this extra window, because it doesn't happen at work.
    Anyone know?

    1) I use Bellsouth DSL service, and that's the only connx on DIAL-UP NETWORKING.
    2) on TOOLS/OPTIONS/CONNECTION/ , both boxes are not checked
    3) also, on TOOLS/ACCOUNTS/PROP/CONN/ , the box is checked, and this is the same for every email address & identity

    Thanks for any ideas.
  2. SavvyLady


    Oct 14, 2001
    I think I understand what you are saying.
    Is it that in order for you to switch from one user name to another when in OE already, the series is to go to files & switch identities or either when you are logging into OE switch then,
    as you open as you are given an option which ID you are signing in on?
    If that is correct, then what you need to do is to go to tools / accounts mail & set up a new user name there. click add & fill in the info.
    From here when you are sending mail ... all you have to do is in the new outgoing mail window scroll down the button in which your mailing name is located.
    Then when all is done make sure it works the go back to files & identities there needs to be edited .

    Savvy :)

    If you put all your identities together here ... all your user names will receive mail in the same window as well
  3. jbcalg


    Oct 29, 2001
    are you sure you need the
    connection box checked at all?

    aren't you usually already connected ('always on") when you open OE?

    try unchecking that one, see if there's a difference.
    also try it checked for one identity (the one that doesn't give oyu the pop up window) but not the other
  4. adaugherty

    adaugherty Guest Thread Starter

    Tried unchecking the box, and I get the same message.
    I did it for all email accts in ea indentity, and still no luck.

    The actual mesage reads:

    Any other ideas?
  5. jbcalg


    Oct 29, 2001
    asleep at the wheel earlier
    when you said
    where is that? in my computer, dial up networking ?

    you're using the DUN option with BellSth instead of one of the other software clients i assume

    check your DUN settings again

    about the only other thing is the tools,options, connections
    - the top two boxes are unchecked you said
    - how about the internet connection settings - OEshares the connection blah blah blah below that?
    - - if you click on 'chabge' are the internet settings the same as the OE?

    (long shot, but worth a look)

    what type of connection do you have at work - also dsl on a DUN connection?

    sorry i'm not more helpful, my identity switching goes fine, same as yours at work

    you could also try the 'repair' option for OE (MS IE and internet tools) in add/remove programs
    BACK UP your email files first though - easiest way is just copy,paste the entire directory C:\WINDOWS\Application Data\Identities\{xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx}\Microsoft\Outlook Express
    - for both identities obviously
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