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Solved Switching ISP Account - Archived Emails Question

Discussion in 'Web & Email' started by Poerboy, Jun 21, 2018.

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  1. Poerboy

    Poerboy Thread Starter

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    This may be a simple question and hopefully hasn't been asked this way before. (I did a search on the site before posting this but didn't find my situation.)

    In order to take advantage of a deep discount that is only for new customers, I am going to cancel my Spectrum ISP account that is in my name and my wife will open a new Spectrum account in her name - same house, service, my modem, etc - no changes to the current set up/location. I was surprised a Spectrum customer service rep suggested we do this, but said since she hasn't been a Spectrum customer she would qualify for the discounted rate for two years.

    My question: I use Outlook Express 6. I know that mailbox address may change and that is not a problem. I only use the Spectrum TX.RR.com address for a few people and accounts. All my other stuff is on online email services (Yahoo, Hotmail), so notifying the few contacts that I use for OE is easy if my address changes. But what happens to the old messages in my local folders? Will I still be able to access them? I'm thinking I will since I can turn off my internet and still get into OE and see messages in my folders. Correct? Thanks.

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  2. Triple6

    Triple6 Moderator

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    If the email account is setup as POP, then they will stay behind. if it's set for IMAP they may be lost at some point; IMAP is a two way sync with the email service, POP is one way. Check the account setup in Outlook. Also get a new computer that isn't running Windows XP and Outlook Express, both are pretty obsolete and hindering your internet experience.
     
  3. Poerboy

    Poerboy Thread Starter

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    It is a POP account, so that is good news. Thanks for that info, Triple6.
     
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