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Symantec Script Blocking Error Message-HELP

Discussion in 'Windows XP' started by macy1958, Apr 13, 2008.

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  1. macy1958

    macy1958 Thread Starter

    Joined:
    Apr 13, 2008
    Messages:
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    Hi, I am very new to this and would like to ask a question. I have a Dell computer with XP. I tried to do a Dell update for the Dell Support Center a few months ago. Since that update, I have constantly rec'd error messages that pop up-one right after another, over and over and over. It says:

    Symantec Script Blocking has prevented a script message that could be harmful to you.

    Application: sprtsvc.exe

    Source File: c:\service \p dellsupportcenter

    Object: FileSystem Object

    Method: GetFile

    There is a button that says ok. Regardless of if I choose ok or just click on the x to close the window, another one usually pops up that is very similar.

    I spent 1 1/2 hours on the phone to the Phillipines with a Dell rep and still didn't get the problem fixed. It makes using the computer very unenjoyable.

    If you have experienced this and can give me very specific instructions to stop this from happening I would appreciate your help.

    Thank you,
    macy1958
     
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