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Synaptics Mouse keeps turning on tap to click

Discussion in 'Hardware' started by th0m0-6, Jan 30, 2013.

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  1. th0m0-6

    th0m0-6 Thread Starter

    Joined:
    Aug 10, 2007
    Messages:
    101
    Hello,

    Lately I have noticed that my Synaptics pointing device keeps disappearing from the Notification area (Next to the clock)
    And when this happens my mouse starts doing the whole tap to click!

    So what i have to do is type mouse in the start menu and open it back up to start the synaptics mouse options.

    I've also tried updating the driver, it just says I have the most recent driver already installed.

    I don't know why it keeps turning off and disappearing from the notification area.

    - Any information to stop this will be appreciated.
    - Other Information


    - HP Pavilion dv6

    Synaptics PS/2 Port TouchPad
    Driver Version: 15.3.29.0



    Ragards, Scott
     
  2. HenrySpengler

    HenrySpengler

    Joined:
    Feb 15, 2013
    Messages:
    1
    Hi Scott,

    I've got the same model laptop (HP DV6) with exactly the same problem.

    Cannot access the mouse properties without first doing a system reset but even after that's been done the tap function (which I hate) soon returns and I lose access to the properties again, thus preventing me from turning tap off from the control panel.

    I also get the following message as the reason for when the mouse properties stops responding via control panel:

    'Windows shell common dll not responding'



    Henry.
     
  3. th0m0-6

    th0m0-6 Thread Starter

    Joined:
    Aug 10, 2007
    Messages:
    101
    I'm glad I'm not the only one now haha!

    - seems like you're worse off than me
     
  4. th0m0-6

    th0m0-6 Thread Starter

    Joined:
    Aug 10, 2007
    Messages:
    101
    Henry, I think I have solved it. Just completely uninstall Synaptics from your computer, then go to their website and just download their latest driver. I did this about 20 days ago, and I haven't had a problem since.
     
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