System Error

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SToth1

Thread Starter
Joined
Apr 20, 2004
Messages
11
when i start my computer an error message pops up saying that a winsys32file/lsass or something like that has been terminated and restarts my computer. I managed to get a fire wall on my computer and now every time i boot my computer my fire wall asks if i would like to let generic host win32 acces the internet. if i hit no then it begins to restart my computer. If i just leave the message in the corner of the desktop then the computer is fine. does anyone have any suggestion one what i can do to get rid of this. i think i might have a worm. Please let me know. thanks!!!
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Let it sit in the corner while you go out to Microsoft Update site and get the machine up to date. Reboot and make a folder on your hard drive, like c:\HJT
Download Hijackthis.
Unzip the file to the folder on your hard drive.

Double click on Hihackthis.exe then click on the "Scan" button, then click on "Save Log".

Copy and paste it back here and someone will be happy to review it.

Don't make any changes until instructed to do so.
 

SToth1

Thread Starter
Joined
Apr 20, 2004
Messages
11
this is my HJT log:

Logfile of HijackThis v1.97.7
Scan saved at 6:16:05 PM, on 4/26/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
C:\WINDOWS\System32\hphmon03.exe
C:\WINDOWS\System32\DSentry.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
C:\PROGRA~1\AWS\WEATHE~1\Weather.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\HPHipm09.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Stephan\Desktop\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = 8‘ www.yahoo.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [HPHmon03] C:\WINDOWS\System32\hphmon03.exe
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: MoneySide (HKLM)
O13 - FTP Prefix:
O13 - Gopher Prefix:
O16 - DPF: {11112111-1224-1141-1451-111111113533} - file://c:\temp\setup1.exe
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/minibug/tricklers/AWS/MiniBugTransporter.cab?
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004033001/housecall.antivirus.com/housecall/xscan53.cab
O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.installengine.com/engine/isetup.cab
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,16/mcgdmgr.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Run HJT again and check:

O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file)
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
O16 - DPF: {11112111-1224-1141-1451-111111113533} - file://c:\temp\setup1.exe
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weatherbug.com/mini...ransporter.cab?

Close all applications and browser windows before you click "fix checked".

Download Spybot http://tomcoyote.com/SPYBOT/index1.php

Make sure to follow the instructions for updates prior to running the scan.

Click on "Search For updates" After the search has completed, the available Updates will be listed. Choose which Updates you would like to Download. Click "Download updates." The Updates will self install. The screen will change and the program will come back and be ready to use.

Sometimes the default Download Location will produce an Error. If that happens, look in the right panel. There you will find a small arrow next to the name of the current Download site. Click on it for a list of alternate sites. One of those should be able to retrieve the files you have selected.

Scan, click on fix problems then reboot.

Next:

Download AdAware http://www.lavasoftusa.com/support/download/

Before you scan with AdAware, check for updates of the reference file by clicking
on "Check for updates now", connect.


Click on Start, Use custom scanning options, Customize.

Make sure the following settings are made and on -------"ON=GREEN"

"Scan within archives"
"Scan active processes"
"Scan registry"
"Deep scan registry"
"Scan my IE Favorites for banned URL"
"Scan my host-file"

Click on Tweak,
Select scanning engine and click on "Unload recognized processes during scanning"
Select cleaning engine and click on "Automatically try to unregister objects prior to deletion" and "Let windows remove files in use at next reboot"

Then click "proceed" to save your settings.

Click on Next

Run the scan and fix everything.

Reboot and post another HJT log for review.
 
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