I need some help. I had loaded Chat Checker onto my system to track my kids IM messages. I realized it was not working because when I went to the website it said that Chat Checker hadn't received any messages from my computer in 10 days. When I ran trouble shooter it said I need to change my logon with the System Event Agent. I followed their steps but when I had to select a user to logon under System Event Agent Properties it asked me for a password which I am not sure what password it is. I do not have passwords attached to any of our user account. I tried putting in my password that I use to connect to the internet but when I tried to restart the service it said it was an incorrect login. I have a Dell desktop and am running XP home edition. Any help?