System Freezes Up

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Thread Starter
Mar 9, 2001
I've been having trouble with my system freezing up. My pointer begins to slow down, or if I haven't used the computer for a while the screen saver starts to slow down after about an hour. It's like something is running in the background that I can't find. Any ideas? Some friends suggested I didn't have enough memory ( I only had 64) so I upgraded to 256, but it didn't help.

Here's my system info:

Microsoft Windows 98 4.10.1998
Upgrade using Full OEM CD /T:C:\WININST0.400 /SrcDir=C:\CABS C:\CABS\MSBATCH.INF /IW /IS /P c- /IZ /II /NR /II /C /U:xxxxxxxxxxxxxxxxx
IE 5 5.50.4807.2300
Uptime: 0:00:17:02
Normal mode
Gateway, Inc.
GenuineIntel Pentium(r) II Processor Intel MMX(TM) Technology
75% system resources free
Windows-managed swap file on drive C (4625MB free)
Available space on drive C: 4625MB of 6137MB (FAT32)

I really don't know what else to post. Would really appreciate any help I could receive.
Aug 2, 2000
Sounds like you may have a resource problem.

1. Run a virus scan with updated definitions or do it here:

2. Download and run Ad-aware (free) and see if you have any spyware that may be causing the problem:

3. click start--run--type msinfo32 and click ok. Doubleclick on software environment then doubleclick on startup programs. Then click edit--select all--edit--copy. Then come here, right click in your reply window and select paste. This will let us see what programs you have running.


Thread Starter
Mar 9, 2001
Thanks for the reply.

I've got AdAware and the only thing I had on my system was that "double click" crap. I cleaned it, but no effect.

Also tried that on-line scan about two days ago and my system showed no virus.

Here's the other info:

Office Startup Startup Group "C:\Program Files\Microsoft Office\Office\OSA.EXE" -b
EnsoniqMixer Registry (Machine Run) starter.exe
ScanRegistry Registry (Machine Run) C:\WINDOWS\scanregw.exe /autorun
SystemTray Registry (Machine Run) SysTray.Exe
POINTER Registry (Machine Run) C:\PROGRA~1\MICROS~1\point32.exe
Multi-function Keyboard Registry (Machine Run) GWHotKey.exe
PP3100b Registry (Machine Run) C:\WINDOWS\twain_32\paprport\3100b\flatbed.exe
Alogserv Registry (Machine Run) C:\Program Files\McAfee\McAfee VirusScan\alogserv.exe
LoadPowerProfile Registry (Machine Run) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
McAfeeVirusScanService Registry (Machine Service) C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
LoadPowerProfile Registry (Machine Service) Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
SchedulingAgent Registry (Machine Service) mstask.exe

Thanks in advance.


Thread Starter
Mar 9, 2001
OK. I guess I stumped everyone with this problem.

I was talking to a mechanic at my city's repair shop and he suggested something simple ........ heat. He suggested that my computer may need some airflow over the circuits inside. When I spoke to some of my co-workers they agreed after discussung how my computer has only a single vent fan on the case and nothing on the inside. One even told me of a friend who removed the outer case on his comp and pointed a small fan at it.

Think I'm grasping at straws here?


Malware Specialist
Mar 19, 2001

Lets look at the startup:

EnsoniqMixer: Puts the Ensonic mixer in system tray. Not required

ScanRegistry: Keep

SystemTray: Keep

POINTER: For your mouse. Keep

Multi-function Keyboard: Software that sets up the Gateway AnyKey keyboard shortcuts (a series of buttons that allow one-click access to e-mail, browser, volume and CD/DVD controls, etc). Your choice

PP3100b: Your scanner?

Alogserv: From McAfee VirusScan for logging scanning activities. It is reported to cause jerky graphics response in many games. Not required

LoadPowerProfile: Power management specifics such as monitor shut-off, system standby, etc. keep

McAfeeVirusScanService: Keep

SchedulingAgent: Microsoft Scheduling Agent displayed as a box with a stopwatch in the System Tray - only needed if you have regular scheduled disk defragmenting, ScanDisk, etc. Recommend you run these at regular intervals anyway so not needed as they can interrupt other programs

Okay,so there are a few. Go to Run and type MSCONFIG. Startup tab, uncheck all those you don't want, apply and restart.

If you're unsure, do each seperately, but apply and restart each time.

As to the fan thing, if its heating up too much, then this could be an issue.


Dec 9, 2000
Try one of these two methods. From start, run msconfig

Click on the "startup" tab and clear the check for alogserv. This is a McAfee logging file (not required) which runs in the background is known to cause excessive cpu use and slow downs of the type you describe.

Alternately you can disable it by doing a ctrl-alt-del and end tasking it. This would have to be done every time you restart though.

Some screen savers themselves can cause problems by not releasing memory properly. I would try keeping that disabled for a while.


Thread Starter
Mar 9, 2001
I finally got an answer for my problem. Well, at least it's solved, I don't really understand it though.

I got in touch with the computer guy at my work and he said if I was running the first edition of Win98 it was a "memory leak" and that it was common with Win98. He proceeded to explain it to me, but it was WAY over my head. The only thing I even remotely understood was that I had a problem with my system resources. He went on to give me Win98SE and I uninstalled Win98 and installed Win98SE.

Problem solved.
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