System get freeze and Does not respond. Please help me

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mobi_khan

Thread Starter
Joined
May 13, 2008
Messages
48
Hi,

My system suddenly get stuck and dod not respond event task manager or Num lock nothing works and only option I left with is to forcefully restart my system Please help me to detect the probelm and resolve me. The HJT Log is as follows.


Logfile of HijackThis v1.99.1
Scan saved at 12:18:03 PM, on 9/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Program Files\lotus\notes\nslsvice.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\avp.exe
C:\Program Files\NetSupport Manager\client32.exe
C:\Program Files\Kaspersky Lab\NetworkAgent\klnagent.exe
C:\Program Files\lotus\notes\ntmulti.exe
C:\Program Files\NetSupport DNA\DNA\Client\DNAClient.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\avp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\lotus\notes\NLNOTES.EXE
C:\Program Files\lotus\notes\ntaskldr.EXE
C:\Program Files\Microsoft Office\OFFICE11\EXCEL.EXE
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
F:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
F2 - REG:system.ini: UserInit=c:\windows\system32\userinit.exe,c:\windows\system32\drivers\svchost.exe,c:\windows\system32\drivers\svchost.exe
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\4.1.805.1852\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [UnlockerAssistant] "F:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [AVP] "C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\avp.exe"
O4 - HKLM\..\Run: [F-Secure Manager] "F:\Program Files\F-Secure Internet Security\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "F:\Program Files\F-Secure Internet Security\FSGUI\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O8 - Extra context menu item: Add to Anti-Banner - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\ie_banner_deny.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\SCIEPlgn.dll
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - %windir%\bdoscandel.exe (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://*.proj-server
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {1E3F1348-4370-4BBE-A67A-CC7ED824CA85} (Microsoft Genuine Advantage Self Support Tool) - http://go.microsoft.com/fwlink/?LinkId=82580
O16 - DPF: {4A3CBDDD-C4DC-4C38-B44F-704DAEF628AE} (PjAdoInfo3 Class) - http://proj-server/ProjectServer/objects/pjclient.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://www.bitdefender.co.uk/scan_uk/scan8/oscan8.cab
O16 - DPF: {AF9A1421-E128-4D5F-A37E-039F305867B9} (Pj11enuC Class) - http://proj-server/ProjectServer/objects/1033/pjcintl.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = sensys.com
O17 - HKLM\Software\..\Telephony: DomainName = sensys.com
O17 - HKLM\System\CS3\Services\Tcpip\Parameters: Domain = sensys.com
O17 - HKLM\System\CS5\Services\Tcpip\Parameters: Domain = sensys.com
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\KASPER~1\KASPER~1.0FO\adialhk.dll
O20 - Winlogon Notify: klogon - C:\WINDOWS\system32\klogon.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\
O23 - Service: Kaspersky Anti-Virus 6.0 (AVP) - Unknown owner - C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 6.0 for Windows Workstations\avp.exe" -r (file missing)
O23 - Service: Client32 - NetSupport Ltd - C:\Program Files\NetSupport Manager\client32.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Kaspersky Network Agent (klnagent) - Kaspersky Lab - C:\Program Files\Kaspersky Lab\NetworkAgent\klnagent.exe
O23 - Service: Lotus Notes Single Logon - IBM Corp - C:\Program Files\lotus\notes\nslsvice.exe
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Program Files\lotus\notes\ntmulti.exe
O23 - Service: NetSupport DNA Client - NetSupport Ltd - C:\Program Files\NetSupport DNA\DNA\Client\DNAClient.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Port Reporter (PortReporter) - Unknown owner - C:\Program Files\PortReporter\portreporter.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: OfficeScan NT Proxy Service (TmProxy) - Unknown owner - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exe (file missing)
 
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