System getting lazy/slow/freezes occasionally

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Yepytsme

Thread Starter
Joined
Feb 23, 2011
Messages
58
Hello again Tech guys,
My system is getting very stubborn. When I click on pretty well anything lately I can hear the fan start to run really loud while the little 'connecting' thingie (screenshot attached) starts spinning and spinning...and spinning for sometimes up to two or three minutes or longer, then the program/site I clicked on finally loads, then the fan quiets down. Occasionally, when it takes too long I have to resort to the Ctrl/Alt/delete and try again. Sometimes the spinning connecting thingie will start to spin and freeze. I can't stop it, I can't close it, doesn't matter what I click, nothing works while it's frozen.

Any and all assistance/recommendations would be greatly appreciated.
Thanks,
Yep.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz, x86 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2046 Mb
Graphics Card: ATI Radeon HD 2600 XT, 256 Mb
Hard Drives: C: Total - 238409 MB, Free - 185583 MB;
Motherboard: Dell Inc., 0RY007
Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled
 

Attachments

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,096
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU E4500 @ 2.20GHz, x86 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2046 Mb
Graphics Card: ATI Radeon HD 2600 XT, 256 Mb
Hard Drives: C: Total - 238409 MB, Free - 185583 MB;
Motherboard: Dell Inc., 0RY007
Antivirus: PC Cleaner Pro, Updated: Yes, On-Demand Scanner: Disabled
I'm guessing you have a Dell Inspiron 530 desktop.

What's the 7-character "service tag" number on the sticker?

--------------------------------------------------------

It appears that your computer has too many programs and services auto-starting and running in the background.

This in itself can slow down and bog down a computer, but there may be other factors at play.

Go here and click the green "Download latest version" link to download and save HiJackThis 2.0.4

After it's been downloaded and saved, close all open windows first, then double-click it to install it.

Allow it to install in its default location - C:\Program Files.

After it's been installed, start it and allow its main window to load.

Uncheck "Do not show this window when I start HiJackThis".

Click "Do a system scan and save a log file".

When the scan is finished in 30 - 60 seconds, a log file will appear.

Save that log file.

Return here to your thread, then copy-and-paste the ENTIRE log file here.

--------------------------------------------------------
 

Yepytsme

Thread Starter
Joined
Feb 23, 2011
Messages
58
Hi Flavalee, yes it is an Inspiron 530, service tag # 5JSL8F1

Log:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:00:06 PM, on 1/31/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Free Desktop Clock\DesktopClock.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Rainlendar2\Rainlendar2.exe
C:\Documents and Settings\Owner\Local Settings\Application

Data\Smartbar\Application\QuickShare.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\WordWeb\wweb32.exe
C:\PROGRA~1\Webshots\315~1.761\Webshots.scr
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\AGI\core\3.1\AGCoreService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\DefaultTab\DefaultTabSearch.exe
C:\Documents and Settings\Owner\Application Data\DefaultTab\DefaultTab\DTUpdate.exe
C:\Program Files\Rogers\Premium Support Extension\HsdService.exe
C:\Program Files\Web Assistant\ExtensionUpdaterService.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Nero\Update\NASvc.exe
C:\Program Files\Iomega\QuikProtect\QpMonitor.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Rogers\Rogers Premium Support\ServicepointService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Rogers\Premium Support Extension\PsdClient.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Everything\Everything.exe
C:\Program Files\IncrediMail\Bin\IncMail.exe
C:\Program Files\IncrediMail\Bin\ImApp.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://isearch.glarysoft.com/?src=iehome
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://feed.snap.do/?publisher=QuickObrw&dpid=QuickObrw&co=CA&userid=c15c898e-a56d-48ea-ace4-c20f

a40e94c6&searchtype=ds&q={searchTerms}
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =

http://feed.snap.do/?publisher=QuickObrw&dpid=QuickObrw&co=CA&userid=c15c898e-a56d-48ea-ace4-c20f

a40e94c6&searchtype=ds&q={searchTerms}
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://feed.snap.do/?publisher=QuickObrw&dpid=QuickObrw&co=CA&userid=c15c898e-a56d-48ea-ace4-c20f

a40e94c6&searchtype=hp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://isearch.glarysoft.com/?src=iehome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://home.sweetim.com/?crg=3.1010000.10005&barid={E3B77A77-4FE5-11E2-B6BE-001AA0897054}
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL =

http://feed.snap.do/?publisher=QuickObrw&dpid=QuickObrw&co=CA&userid=c15c898e-a56d-48ea-ace4-c20f

a40e94c6&searchtype=ds&q={searchTerms}
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

http://feed.snap.do/?publisher=QuickObrw&dpid=QuickObrw&co=CA&userid=c15c898e-a56d-48ea-ace4-c20f

a40e94c6&searchtype=ds&q={searchTerms}
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =

*.local;<local>
R3 - URLSearchHook: (no name) - {CA3EB689-8F09-4026-AA10-B9534C691CE0} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common

Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: QuickShare WidgetEngine - {31ad400d-1b06-4e33-a59a-90c2c140cba0} - mscoree.dll (file

missing)
O2 - BHO: IB Updater Helper - {336D0C35-8A85-403a-B9D2-65C292C39087} - C:\Program Files\Web

Assistant\Extension32.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program

Files\Java\jre7\bin\ssv.dll
O2 - BHO: DefaultTabBHO - {7F6AFBF1-E065-4627-A2FD-810366367D01} - C:\Documents and

Settings\Owner\Application Data\DefaultTab\DefaultTab\DefaultTabBHO.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program

Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Wajam IE BHO - {A7A6995D-6EE1-4FD1-A258-49395D5BF99C} - C:\Program

Files\Wajam\IE\priam_bho.dll
O2 - BHO: TBSB05810 - {A7AF277D-1466-4A7B-93AF-B043984A5671} - C:\Program Files\Glarysoft

Toolbar\tbcore3.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program

Files\Java\jre7\bin\jp2ssv.dll
O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - (no file)
O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\Snagit

10\SnagitIEAddin.dll
O3 - Toolbar: Glarysoft Toolbar - {32D47EA5-9473-4CAD-805D-9999F15D5AE2} - C:\Program

Files\Glarysoft Toolbar\tbcore3.dll
O3 - Toolbar: QuickShare Widget - {ae07101b-46d4-4a98-af68-0333ea26e113} - mscoree.dll (file

missing)
O3 - Toolbar: (no name) - {EEE6C35B-6118-11DC-9C72-001320C79847} - (no file)
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"

MSRun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Family Tree Builder Update] C:\TREE\Bin\FTBCheckUpdates.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java

Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SkinClock] C:\Program Files\Free Desktop Clock\DesktopClock.exe
O4 - HKCU\..\Run: [Rainlendar2] C:\Program Files\Rainlendar2\Rainlendar2.exe
O4 - HKCU\..\Run: [Browser Infrastructure Helper] C:\Documents and Settings\Owner\Local

Settings\Application Data\Smartbar\Application\QuickShare.exe startup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\3.1.5.7613\Launcher.exe
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver -

res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} -

C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} -

C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -

http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program

Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) -

http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6770.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} -

http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} -

C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon -

{8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: FencesShellExt - {1984DD45-52CF-49cd-AB77-18F378FEA264} - C:\Program

Files\Stardock\Fences\FencesMenu.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program

Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems

Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AG Core Services (AGCoreService) - AG Interactive - C:\Program

Files\AGI\core\3.1\AGCoreService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program

Files\Canon\CAL\CALMAIN.exe
O23 - Service: DefaultTabSearch - Unknown owner - C:\Program

Files\DefaultTab\DefaultTabSearch.exe
O23 - Service: DefaultTabUpdate - Unknown owner - C:\Documents and Settings\Owner\Application

Data\DefaultTab\DefaultTab\DTUpdate.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program

Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program

Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google

Updater\GoogleUpdaterService.exe
O23 - Service: HsdService - Rogers - C:\Program Files\Rogers\Premium Support

Extension\HsdService.exe
O23 - Service: IB Updater - Unknown owner - C:\Program Files\Web

Assistant\ExtensionUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program

Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program

Files\Java\jre7\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) -

Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program

Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @C:\Program Files\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program

Files\Nero\Update\NASvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common

Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: QPCopyEngine - Unknown owner - C:\Program Files\Iomega\QuikProtect\QpMonitor.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program

Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: ServicepointService - Radialpoint SafeCare Inc. - C:\Program Files\Rogers\Rogers

Premium Support\ServicepointService.exe

--
End of file - 12252 bytes
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,096
it is an Inspiron 530, service tag # 5JSL8F1
Here is the support and downloads site that's specific only to your Dell Inspiron 530 desktop.

I suggest you add and save this site in your browser favorites/bookmarks list so you can readily refer to it when needed.

---------------------------------------------------------
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,096
Your HiJackThis log is all broken apart and difficult to read.

Open Notepad, then make sure that Format - Word Wrap is selected, then close Notepad.

The next time you run a scan and save a log in Notepad, it should display properly here.

----------------------------------------------------------

Let's see what needs to be uninstalled, updated, added, or replaced.

Start HiJackThis, but don't run a scan.

Click on the "Open The Misc Tools Section" button.

Click on the "Open Uninstall Manager" button.

Click on the "Save List" button.

Save the "uninstall_list.txt" file somewhere.

It'll then open in Notepad.

Return here to your thread, then copy-and-paste the ENTIRE file here.

-----------------------------------------------------------
 

Yepytsme

Thread Starter
Joined
Feb 23, 2011
Messages
58
From Msc section

AbsoluteShield File Shredder
Adobe Digital Editions 2.0
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.5)
Adobe Shockwave Player 11.6
AMD APP SDK Runtime
Any Video Converter 3.5.5
Apple Application Support
Apple Software Update
ArcSoft Panorama Maker 6
ArcSoft PhotoImpression 5
Ashampoo ClipFinder HD v.2.3.0
Audacity 1.2.6
Brother MFL-Pro Suite
calibre
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window DSLR 5 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon MOV Decoder
Canon MOV Encoder
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities EOS Video Snapshot Task for ZoomBrowser EX
Canon Utilities PhotoStitch 3.1
Canon Utilities ZoomBrowser EX
Canon ZoomBrowser EX Memory Card Utility
Catalyst Control Center - Branding
Conduit Engine
DefaultTab
Dell Support Center
Doxillion Document Converter
DVD Suite
EPSON CX5000 Series User's Guide
EPSON Printer Software
ERUNT 1.1j
ESET Online Scanner v3
Everything 1.2.1.371
Express Zip File Compression Software
Fences
Fences
File Type Assistant
FileASSASSIN
FLV to WMV Convert 2.7
Free Desktop Clock
Free File Viewer 2011
FreeRIP 3.92
Garmin Communicator Plugin
Garmin Lifetime Updater
Garmin USB Drivers
Glary Utilities 2.52.0.1698
Glarysoft Toolbar
Google Earth
Google Update Helper
High-Definition Video Playback
HiJackThis
HijackThis 2.0.2
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB2779562)
Hotfix for Windows XP (KB942288-v3)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
IB Updater 2.0.0.550
IncrediMail
IncrediMail 2.5
Iomega QuikProtect
Java 7 Update 11
Java(TM) 6 Update 26
jZip
Kobo
LG ODD Auto Firmware Update
LightScribe System Software
Malwarebytes' Anti-Malware
Media Player Codec Pack 3.9.8
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft .NET Framework 4 Extended
Microsoft Automated Troubleshooting Services Shim
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Fix it Center
Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
Microsoft Office Access Runtime (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Security Client
Microsoft Security Essentials
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Mozilla Firefox 18.0.1 (x86 en-US)
Mozilla Maintenance Service
MSN
MSVCRT
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6.0 Parser
MyHeritage Family Tree Builder
Nero 10 Movie ThemePack Basic
Nero 7 Essentials
Nero Core Components 10
Nero Dolby Files 10
Nero Kwik Media
Nero Kwik Media
Nero Update
NeroKwikMedia Help (CHM)
neroxml
Nikon Message Center 2
NirSoft RegScanner
OpenOffice.org 2.0
Paint.NET v3.5.10
PaperPort Image Printer
PartyPoker
Photo Notifier and Animation Creator
Photo Notifier and Animation Creator
PhotoMail Maker
PhotoMail Maker
Picasa 3
Picture Control Utility
PokerStars
PokerStars.eu
PowerDVD
PowerProducer
QuickShare
QuickTime
Radialpoint Security Advisor 2.5.21
Rainlendar2 (remove only)
Realtek High Definition Audio Driver
Recuva
Revo Uninstaller 1.92
Rogers Premium Support 4.1.10
Rogers Premium Support Extension 3.0.21
RPS CRT
RPS CRT
ScanSoft PaperPort 11
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB2530548)
Security Update for Windows Internet Explorer 8 (KB2544521)
Security Update for Windows Internet Explorer 8 (KB2559049)
Security Update for Windows Internet Explorer 8 (KB2586448)
Security Update for Windows Internet Explorer 8 (KB2618444)
Security Update for Windows Internet Explorer 8 (KB2647516)
Security Update for Windows Internet Explorer 8 (KB2675157)
Security Update for Windows Internet Explorer 8 (KB2699988)
Security Update for Windows Internet Explorer 8 (KB2722913)
Security Update for Windows Internet Explorer 8 (KB2744842)
Security Update for Windows Internet Explorer 8 (KB2761465)
Security Update for Windows Internet Explorer 8 (KB2799329)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2183461)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360131)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2416400)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2482017)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2497640)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2530548)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2544521)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB2753842)
Security Update for Windows XP (KB2753842-v2)
Security Update for Windows XP (KB2757638)
Security Update for Windows XP (KB2758857)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB2770660)
Security Update for Windows XP (KB2779030)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB976325)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982381)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Segoe UI
Snagit 10
Software Version Updater
SoulSeek 157 NS 13e
Speccy
Spelling Dictionaries Support For Adobe Reader 9
streamWriter
SUPERAntiSpyware
swMSM
System Explorer 2.2.4
Unlocker 1.9.1
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Windows (KB971513)
Update for Windows Internet Explorer 8 (KB2447568)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2492386)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2607712)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB898461)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
Update for Windows XP (KB978207)
Update for Windows XP (KB980182)
VideoLAN VLC media player 0.8.6d
ViewNX 2
Wajam
WavePad Sound Editor
Webshots Desktop
Winamp
Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Internet Explorer 8
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live OneCare safety scanner
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Upload Tool
Windows Management Framework Core
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
WinPcap 4.1.2
WinZip 14.0
WordWeb
YouSendIt Express
YouSendIt Express

AND THIS IS HIJACKTHIS LOG AGAIN BUT FORMAT WORD WRAP:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:00:06 PM, on 1/31/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
c:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Free Desktop Clock\DesktopClock.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Rainlendar2\Rainlendar2.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Smartbar\Application\QuickShare.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\WordWeb\wweb32.exe
C:\PROGRA~1\Webshots\315~1.761\Webshots.scr
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\AGI\core\3.1\AGCoreService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\DefaultTab\DefaultTabSearch.exe
C:\Documents and Settings\Owner\Application Data\DefaultTab\DefaultTab\DTUpdate.exe
C:\Program Files\Rogers\Premium Support Extension\HsdService.exe
C:\Program Files\Web Assistant\ExtensionUpdaterService.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Nero\Update\NASvc.exe
C:\Program Files\Iomega\QuikProtect\QpMonitor.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Rogers\Rogers Premium Support\ServicepointService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Rogers\Premium Support Extension\PsdClient.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Everything\Everything.exe
C:\Program Files\IncrediMail\Bin\IncMail.exe
C:\Program Files\IncrediMail\Bin\ImApp.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://isearch.glarysoft.com/?src=iehome
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://feed.snap.do/?publisher=QuickObrw&dpid=QuickObrw&co=CA&userid=c15c898e-a56d-48ea-ace4-c20fa40e94c6&searchtype=ds&q={searchTerms}
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://feed.snap.do/?publisher=QuickObrw&dpid=QuickObrw&co=CA&userid=c15c898e-a56d-48ea-ace4-c20fa40e94c6&searchtype=ds&q={searchTerms}
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://feed.snap.do/?publisher=Quic...98e-a56d-48ea-ace4-c20fa40e94c6&searchtype=hp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://isearch.glarysoft.com/?src=iehome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.sweetim.com/?crg=3.1010000.10005&barid={E3B77A77-4FE5-11E2-B6BE-001AA0897054}
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://feed.snap.do/?publisher=QuickObrw&dpid=QuickObrw&co=CA&userid=c15c898e-a56d-48ea-ace4-c20fa40e94c6&searchtype=ds&q={searchTerms}
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://feed.snap.do/?publisher=QuickObrw&dpid=QuickObrw&co=CA&userid=c15c898e-a56d-48ea-ace4-c20fa40e94c6&searchtype=ds&q={searchTerms}
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
R3 - URLSearchHook: (no name) - {CA3EB689-8F09-4026-AA10-B9534C691CE0} - (no file)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: QuickShare WidgetEngine - {31ad400d-1b06-4e33-a59a-90c2c140cba0} - mscoree.dll (file missing)
O2 - BHO: IB Updater Helper - {336D0C35-8A85-403a-B9D2-65C292C39087} - C:\Program Files\Web Assistant\Extension32.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: DefaultTabBHO - {7F6AFBF1-E065-4627-A2FD-810366367D01} - C:\Documents and Settings\Owner\Application Data\DefaultTab\DefaultTab\DefaultTabBHO.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Wajam IE BHO - {A7A6995D-6EE1-4FD1-A258-49395D5BF99C} - C:\Program Files\Wajam\IE\priam_bho.dll
O2 - BHO: TBSB05810 - {A7AF277D-1466-4A7B-93AF-B043984A5671} - C:\Program Files\Glarysoft Toolbar\tbcore3.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - (no file)
O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\Snagit 10\SnagitIEAddin.dll
O3 - Toolbar: Glarysoft Toolbar - {32D47EA5-9473-4CAD-805D-9999F15D5AE2} - C:\Program Files\Glarysoft Toolbar\tbcore3.dll
O3 - Toolbar: QuickShare Widget - {ae07101b-46d4-4a98-af68-0333ea26e113} - mscoree.dll (file missing)
O3 - Toolbar: (no name) - {EEE6C35B-6118-11DC-9C72-001320C79847} - (no file)
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Family Tree Builder Update] C:\TREE\Bin\FTBCheckUpdates.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SkinClock] C:\Program Files\Free Desktop Clock\DesktopClock.exe
O4 - HKCU\..\Run: [Rainlendar2] C:\Program Files\Rainlendar2\Rainlendar2.exe
O4 - HKCU\..\Run: [Browser Infrastructure Helper] C:\Documents and Settings\Owner\Local Settings\Application Data\Smartbar\Application\QuickShare.exe startup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\3.1.5.7613\Launcher.exe
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6770.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: FencesShellExt - {1984DD45-52CF-49cd-AB77-18F378FEA264} - C:\Program Files\Stardock\Fences\FencesMenu.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AG Core Services (AGCoreService) - AG Interactive - C:\Program Files\AGI\core\3.1\AGCoreService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DefaultTabSearch - Unknown owner - C:\Program Files\DefaultTab\DefaultTabSearch.exe
O23 - Service: DefaultTabUpdate - Unknown owner - C:\Documents and Settings\Owner\Application Data\DefaultTab\DefaultTab\DTUpdate.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HsdService - Rogers - C:\Program Files\Rogers\Premium Support Extension\HsdService.exe
O23 - Service: IB Updater - Unknown owner - C:\Program Files\Web Assistant\ExtensionUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @C:\Program Files\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files\Nero\Update\NASvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: QPCopyEngine - Unknown owner - C:\Program Files\Iomega\QuikProtect\QpMonitor.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: ServicepointService - Radialpoint SafeCare Inc. - C:\Program Files\Rogers\Rogers Premium Support\ServicepointService.exe

--
End of file - 12252 bytes
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,096
Adobe Reader 10.1.5 needs to be updated to version 11.0.01
The new version will install over and replace the old version, so there's no need to uninstall it first.
Note: Select the green "Download latest version" link.

Glary Utilities 2.52.0.1698
Glarysoft Toolbar
need to be uninstalled.
These type of programs can damage Windows and break programs and wreak havoc with a computer.

Java(TM) 6 Update 26 needs to be uninstalled.
Only the current version(which you already have) is needed.

Malwarebytes Anti-Malware needs to be updated to version 1.70.0.1100
Start it and then run its update feature so it can download and install the latest version and the latest definition files.

Mozilla Maintenance Service can be uninstalled.

OpenOffice.org 2.0 is extremely outdated, so uninstall it.

SUPERAntiSpyware needs to be updated to version 5.6.0.1014
If you're using an older version, run its update feature.

VideoLAN VLC Media Player 0.8.6d is extremely outdated, so uninstall it.

Windows Live OneCare Safety Scanner is extremely outdated and no longer supported, so uninstall it.

---------------------------------------------------------

After all of the above has been done and the computer restarted, do the following in the order listed:

---------------------------------------------------------

Click Start - Run, then type in

%temp% (% is the percentage symbol on the number 5 key)

and then click OK.

Click Start - Run, then type in

c:\windows\temp

and then click OK.

Once those 2 temp folders appear and you can view their contents, select and delete EVERYTHING that's inside them.

If a few files resist being deleted, that's normal behavior. Leave them alone and delete EVERYTHING else.

If a massive number of files are being deleted, the computer may appear to "hang". Be patient and wait for the deletion process to finish.

After it's done, restart the computer.

---------------------------------------------------------

Start Malwarebytes Anti-Malware.

Click "Scanner(tab) - Perform quick scan - Scan".

If infections or problems are found during the scan, the number of them will be highlighted in red.

When the scan is finished, click "Show Results".

Make sure that EVERYTHING is selected, then click "Remove Selected".

If you're prompted to restart to finish the removal process, click "Yes".

Start Malwarebytes Anti-Malware again.

Click "Logs"(tab).

Highlight the scan log entry, then click "Open".

When the scan log appears in Notepad, copy-and-paste it here.

---------------------------------------------------------

Start SUPERAntiSpyware.

Select the "Quick Scan" option, then click "Scan your Computer".

If infections or problems are found during the scan, a list will appear and the number of them will be highlighted in red.

When the scan is finished and the scan summary window appears, click "Continue".

Make sure that EVERYTHING in the list is selected, then click "Remove Threats".

Click "OK - Finish".

If you're prompted to restart to finish the removal process, do so.

Start SUPERAntiSpyware again.

Click "View Scan Logs".

Highlight the scan log entry, then click "View Selected Log".

When the scan log appears in Notepad, copy-and-paste it here.

---------------------------------------------------------
 

Yepytsme

Thread Starter
Joined
Feb 23, 2011
Messages
58
Thanks Flavallee,
Couple of things I can't uninstall, OpenOffice.org because it is my spreadsheet program. It may be old and outdated but it contains all my invoices dating back several years and it is what I use to keep track of and pay all my bills.
The other one is the VidoLan VLC media player, it too may be old(ish) and outdated but all in all it is the only player that will play the videos that no other program will or can play.
That said, here is the list of logs from Malwarebytes and SuperantiSpyware:
SuperAntiSpyware did not have any infections.
Malware:Scan Log:
Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org


Database version: v2013.02.01.02

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Owner :: OWNER-PC [administrator]


2/1/2013 12:36:49 AM
Mbam-log-2013-02-01 (00-36-49).txt


Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 230417
Time elapsed: 7 minute(s), 53 second(s)


Memory Processes Detected: 0
(No malicious items detected)


Memory Modules Detected: 0
(No malicious items detected)


Registry Keys Detected: 7
HKCR\CLSID\{67BD9EEB-AA06-4329-A940-D250019300C9} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\TypeLib\{A0EE0278-2986-4E5A-884E-A3BF0357E476} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96} (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\Updater.AmiUpd.1 (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCR\Updater.AmiUpd (PUP.Software.Updater) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\CROSSRIDER (Adware.GamePlayLab) -> Quarantined and deleted successfully.


Registry Values Detected: 1
HKCU\Software\Crossrider|215AppVerifier (Adware.GamePlayLab) -> Data: 31273fbb51175df0ed9628de78df7717 -> Quarantined and deleted successfully.


Registry Data Items Detected: 0
(No malicious items detected)


Folders Detected: 1
C:\Documents and Settings\Owner\Application Data\SwvUpdater (PUP.Software.Updater) -> Quarantined and deleted successfully.


Files Detected: 4
C:\Documents and Settings\Owner\Application Data\SwvUpdater\Updater.exe (PUP.Software.Updater) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Application Data\SwvUpdater\Updater.XML (PUP.Software.Updater) -> Quarantined and deleted successfully.
C:\Documents and Settings\Owner\Application Data\SwvUpdater\status.cfg (PUP.Software.Updater) -> Quarantined and deleted successfully.
C:\WINDOWS\Tasks\AmiUpdXp.job (PUP.Software.Updater) -> Quarantined and deleted successfully.


(end)

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 02/01/2013 at 01:04 AM

Application Version : 5.6.1014

Core Rules Database Version : 9955
Trace Rules Database Version: 7767


Scan type : Quick Scan
Total Scan Time : 00:04:52


Operating System Information
Windows XP Home Edition 32-bit, Service Pack 3 (Build 5.01.2600)
Administrator


Memory items scanned : 670
Memory threats detected : 0
Registry items scanned : 33086
Registry threats detected : 0
File items scanned : 6669
File threats detected : 0






 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,096
If you actually need and use those very outdated versions of OpenOffice.org 2.0 and VLC Media Player 0.8.6, that's fine. (y)

The current versions are

Apache OpenOffice 3.4.1

VLC Media Player 2.0.5

The new versions may not work like your old versions, so I'm not encouraging you to update them.

I'm just providing you with this information so you can research it if you choose to do so.

If you've got invoices dating back several years that are important and irreplaceable to you, I hope you have them backed up to some reliable external media.

If Windows crashes and needs to be reinstalled, or if the hard drive dies and needs to be replaced, you'll lose it all.

-----------------------------------------------------

Start HiJackThis, then click "Do a system scan and save a log file".

Save the new log that appears, then copy-and-paste the entire log here.

-----------------------------------------------------
 

Yepytsme

Thread Starter
Joined
Feb 23, 2011
Messages
58
I will definately check those out, thanks. The thing with Openoffice.org is that it is free and works exactly like Excel, but I'll see.
Here's the HiJackThis:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 10:16:45 AM, on 2/1/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal


Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Microsoft Security Client\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Free Desktop Clock\DesktopClock.exe
C:\Program Files\Rainlendar2\Rainlendar2.exe
C:\Documents and Settings\Owner\Local Settings\Application Data\Smartbar\Application\QuickShare.exe
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\WordWeb\wweb32.exe
C:\PROGRA~1\Webshots\315~1.761\Webshots.scr
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
C:\Program Files\AGI\core\3.1\AGCoreService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\DefaultTab\DefaultTabSearch.exe
C:\Documents and Settings\Owner\Application Data\DefaultTab\DefaultTab\DTUpdate.exe
C:\Program Files\Rogers\Premium Support Extension\HsdService.exe
C:\Program Files\Web Assistant\ExtensionUpdaterService.exe
C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Nero\Update\NASvc.exe
C:\Program Files\Iomega\QuikProtect\QpMonitor.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Program Files\Rogers\Rogers Premium Support\ServicepointService.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Rogers\Premium Support Extension\PsdClient.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Everything\Everything.exe
C:\Program Files\Mozilla Firefox2\Firefox.exe
C:\Program Files\Mozilla Firefox2\plugin-container.exe
C:\Program Files\IncrediMail\Bin\IncMail.exe
C:\Program Files\IncrediMail\Bin\ImApp.exe
C:\Program Files\Trend Micro\HijackThis\HiJackThis.exe


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://isearch.glarysoft.com/?src=iehome
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://feed.snap.do/?publisher=QuickObrw&dpid=QuickObrw&co=CA&userid=c15c898e-a56d-48ea-ace4-c20fa40e94c6&searchtype=hp
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://isearch.glarysoft.com/?src=iehome
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://home.sweetim.com/?crg=3.1010000.10005&barid={E3B77A77-4FE5-11E2-B6BE-001AA0897054}
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL =
http://feed.snap.do/?publisher=QuickObrw&dpid=QuickObrw&co=CA&userid=c15c898e-a56d-48ea-ace4-c20fa40e94c6&searchtype=ds&q={searchTerms}
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://feed.snap.do/?publisher=QuickObrw&dpid=QuickObrw&co=CA&userid=c15c898e-a56d-48ea-ace4-c20fa40e94c6&searchtype=ds&q={searchTerms}
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: QuickShare WidgetEngine - {31ad400d-1b06-4e33-a59a-90c2c140cba0} - mscoree.dll (file missing)
O2 - BHO: IB Updater Helper - {336D0C35-8A85-403a-B9D2-65C292C39087} - C:\Program Files\Web Assistant\Extension32.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll
O2 - BHO: DefaultTabBHO - {7F6AFBF1-E065-4627-A2FD-810366367D01} - C:\Documents and Settings\Owner\Application Data\DefaultTab\DefaultTab\DefaultTabBHO.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Wajam IE BHO - {A7A6995D-6EE1-4FD1-A258-49395D5BF99C} - C:\Program Files\Wajam\IE\priam_bho.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - (no file)
O3 - Toolbar: Snagit - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Program Files\TechSmith\Snagit 10\SnagitIEAddin.dll
O3 - Toolbar: QuickShare Widget - {ae07101b-46d4-4a98-af68-0333ea26e113} - mscoree.dll (file missing)
O3 - Toolbar: (no name) - {EEE6C35B-6118-11DC-9C72-001320C79847} - (no file)
O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Family Tree Builder Update] C:\TREE\Bin\FTBCheckUpdates.exe
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SkinClock] C:\Program Files\Free Desktop Clock\DesktopClock.exe
O4 - HKCU\..\Run: [Rainlendar2] C:\Program Files\Rainlendar2\Rainlendar2.exe
O4 - HKCU\..\Run: [Browser Infrastructure Helper] C:\Documents and Settings\Owner\Local Settings\Application Data\Smartbar\Application\QuickShare.exe startup
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\3.1.5.7613\Launcher.exe
O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} -
http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: FencesShellExt - {1984DD45-52CF-49cd-AB77-18F378FEA264} - C:\Program Files\Stardock\Fences\FencesMenu.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE.EXE
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AG Core Services (AGCoreService) - AG Interactive - C:\Program Files\AGI\core\3.1\AGCoreService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: DefaultTabSearch - Unknown owner - C:\Program Files\DefaultTab\DefaultTabSearch.exe
O23 - Service: DefaultTabUpdate - Unknown owner - C:\Documents and Settings\Owner\Application Data\DefaultTab\DefaultTab\DTUpdate.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HsdService - Rogers - C:\Program Files\Rogers\Premium Support Extension\HsdService.exe
O23 - Service: IB Updater - Unknown owner - C:\Program Files\Web Assistant\ExtensionUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Nero AG - C:\Program Files\Nero\Nero 7\InCD\InCDsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: @C:\Program Files\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files\Nero\Update\NASvc.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: QPCopyEngine - Unknown owner - C:\Program Files\Iomega\QuikProtect\QpMonitor.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: ServicepointService - Radialpoint SafeCare Inc. - C:\Program Files\Rogers\Rogers Premium Support\ServicepointService.exe


--
End of file - 11111 bytes
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,096
Start HiJackThis, then click "Do a system scan only".

When the scan is finished in about 30 - 60 seconds, put a checkmark in these log entries:

O2 - BHO: QuickShare WidgetEngine - {31ad400d-1b06-4e33-a59a-90c2c140cba0} - mscoree.dll (file missing)

O2 - BHO: IB Updater Helper - {336D0C35-8A85-403a-B9D2-65C292C39087} - C:\Program Files\Web Assistant\Extension32.dll

O2 - BHO: DefaultTabBHO - {7F6AFBF1-E065-4627-A2FD-810366367D01} - C:\Documents and Settings\Owner\Application Data\DefaultTab\DefaultTab\DefaultTabBHO.dll

O2 - BHO: Wajam IE BHO - {A7A6995D-6EE1-4FD1-A258-49395D5BF99C} - C:\Program Files\Wajam\IE\priam_bho.dll

O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - (no file)

O3 - Toolbar: QuickShare Widget - {ae07101b-46d4-4a98-af68-0333ea26e113} - mscoree.dll (file missing)

O3 - Toolbar: (no name) - {EEE6C35B-6118-11DC-9C72-001320C79847} - (no file)


After you confirm that you selected the correct log entries, click "Fix Checked - Yes".

Close HiJackThis, then restart the computer.

-------------------------------------------------------

Go to Start - Run - MSCONFIG - OK - "Startup" tab.

Write down ONLY the names in the "Startup Item" column that have a checkmark next to them.

If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column.

Submit those names here in a vertical list.

Make sure to spell them EXACTLY as you see them there.

-------------------------------------------------------
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,096
Go to Control Panel - Add Or Remove Programs.

Is PC Cleaner Pro in the list?

----------------------------------------------------------------
 

Yepytsme

Thread Starter
Joined
Feb 23, 2011
Messages
58
Ok, re the PC Cleaner Pro, it is not on the AddRemove list...but, upon checking my system there is something called SpeedyPC pro and I have no idea what it is or where it came from, (see the screenshot attachments).
Re the MSConfig, I prepared the list exactly as it appears and I'm hoping how I did it is decipherable. Note that where I show the C: in some cases they do appear in CAPs and where they are not in caps that's exactly how they appear there. Also, where there are quotation (") marks in some places and not in others again, that's how they appear. Also, the "Proga~" is exactly as it appears.


itype "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

ipoint "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

msseces "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

CLIStart "C:\Program files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

qttask "C:\Program Files\QuickTime\qttask.exe" -atboottime
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

FTBCheckUpdates C:\TREE\Bin\FTBCheckUpdates.exe
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

AdobeARM "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

ctfmon C:\Windows\system32\ctfmon.exe
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

DesktopClock C:\Program Files\Free Desktop Clock\DesktopClock.exe
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Rainlendar2 C:\Program Files\Rainlendar2\Rainlendar2.exe
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

QuickShare C:\Documents and Settings\Owner\Local Settings\Application Data\Smartbar\Application\QuickShare.exe startup
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

WMPNSCFG C:\Program Files\Windows Media Player\WMPNSCFG.exe
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run

Webshots C:\Progra~1\Webshots\315~1.761\Launcher.exe /t
Startup

WordWeb C:\Progra~1\WordWeb\wweb32.exe
Startup
 

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