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System Mechanic Pro blocking Trend Micro Titanium Installation

Discussion in 'All Other Software' started by rk5584, Feb 16, 2013.

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  1. rk5584

    rk5584 Thread Starter

    Joined:
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    I am trying to install Trend Micro Internet Security 2013 to my win 7 64 bit PC. It is coming up and saying that incompatible software has been found. the problem it lists is Iolo Technologies System MEchanic Professional. Then it says to uninstall and retry running trend. I went to Add/remove- System Mechanic isnt listed in the list of programs; searched the registry-nothing there; searched services- still nothing. Googled this problem and looked in all the places this program was supposed to be lurking but cant find a trace of it anywhere. Any ideas?
     
  2. md2lgyk

    md2lgyk

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  3. rk5584

    rk5584 Thread Starter

    Joined:
    Feb 16, 2013
    Messages:
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    okay on the version--I have no idea. Trend doesnt say and I cant find any trace of the program on my pc. I dont even recall installing it in the first place. SYstem mechanic or its processes are not listed in add/remove or the registry or task manager. I simple cannot find anything
     
  4. captainron276

    captainron276

    Joined:
    Sep 11, 2010
    Messages:
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    First Name:
    Ron
    To help us help you,please use the TSG System Info tool to let Tech's know the specs of your computer: http://static.techguy.org/download/SysInfo.exe Copy and paste the results here in your thread. You can use the TSG Info to fill in your computer information in your user profile as well.

    Also, if its a brand name system like an Acer,Dell or HP, please post the exact model of the system.
     
  5. captainron276

    captainron276

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  6. rk5584

    rk5584 Thread Starter

    Joined:
    Feb 16, 2013
    Messages:
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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD Athlon(tm) II X2 260 Processor, AMD64 Family 16 Model 6 Stepping 3
    Processor Count: 2
    RAM: 2815 Mb
    Graphics Card: HP RC Mirror Driver, 4 Mb
    Hard Drives: C: Total - 596829 MB, Free - 540510 MB; D: Total - 13547 MB, Free - 1666 MB;
    Motherboard: FOXCONN, 2AB7
    Antivirus: None (trend 2013 unistalled 12 then hung up on system mechanic:(


    HP model #: HP Pavillion Slimline s5710f

    System Mechanic not listed in Revo's list either.
     
  7. captainron276

    captainron276

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    First Name:
    Ron
  8. bob45055

    bob45055

    Joined:
    Feb 17, 2013
    Messages:
    1
    How do I uninstall my touch pad?
     
  9. captainron276

    captainron276

    Joined:
    Sep 11, 2010
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    First Name:
    Ron
    bob45055,

    Start your own thread as it's impossible to help you out in someone else's thread. The other reason is that you will never know when someone has answered your post since you are in someone else's thread, the email will go to the originator of this thread.
     
  10. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    I do not believe Trend is actually seeing System Mechanic on your computer, but it might be confusing its signature with another incompatible software.



    1- Please click HERE to download HijackThis.

    2- Run the program.

    3- Click on the Main Menu button if not already there.

    4- Select Do a system scan and save a logfile.

    5- Copy and paste the scan log from Notepad into your next reply. Do not attach it.

    6- Do not "Fix" anything unless advised to do so.


    For Windows 7 and Vista:

    If Windows is denying access to the Hosts file, run HijackThis as Administrator or disable the UAC first.



    Next,



    1- Run HijackThis again.

    2- Click on Open The Misc Tools section from the Main Menu.

    3- Click on Open Uninstall Manager.

    4- Click on Save list...

    5- Save the text file to the desktop.

    6- Copy and paste the log from Notepad into your next reply.
     
  11. rk5584

    rk5584 Thread Starter

    Joined:
    Feb 16, 2013
    Messages:
    12
    checked out this link and ruled out all of these possibilities. No where could i find any traces of any of the pieces of system mechanic that this link was looking for.
     
  12. rk5584

    rk5584 Thread Starter

    Joined:
    Feb 16, 2013
    Messages:
    12
    checked out this link and ruled out all of these possibilities. No where could i find any traces of any of the pieces of system mechanic that this link was looking for.
     
  13. rk5584

    rk5584 Thread Starter

    Joined:
    Feb 16, 2013
    Messages:
    12
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 9:03:17 PM, on 2/17/2013
    Platform: Windows 7 SP1 (WinNT 6.00.3505)
    MSIE: Internet Explorer v9.00 (9.00.8112.16464)
    Boot mode: Normal

    Running processes:
    C:\Program Files\Online Backup\OnlineBackup.exe
    C:\Program Files (x86)\Internet Explorer\IELowutil.exe
    C:\Program Files (x86)\Windows Live\Mail\wlmail.exe
    C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
    C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_5_502_149.exe
    C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_5_502_149.exe
    C:\Users\Renferd\Documents\Downloads\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = Preserve
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPDSK/1
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cleaninter.net/homepage.asp
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    F2 - REG:system.ini: UserInit=userinit.exe,
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - (no file)
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: HP Network Check Helper - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - HKCU\..\Run: [OnlineBackupScheduler] C:\Program Files\Online Backup\OnlineBackup.exe
    O4 - HKCU\..\Run: [Adobe Reader Synchronizer] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AdobeCollabSync.exe"
    O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [Bomgar_Cleanup_ZD619168469] cmd.exe /C rd /S /Q "C:\ProgramData\bomgar-scc-000000004F30604E" & reg delete HKCU\Software\Microsoft\Windows\CurrentVersion\Run /v Bomgar_Cleanup_ZD619168469 /f (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [Bomgar_Cleanup_ZD619168469] cmd.exe /C rd /S /Q "C:\ProgramData\bomgar-scc-000000004F30604E" & reg delete HKCU\Software\Microsoft\Windows\CurrentVersion\Run /v Bomgar_Cleanup_ZD619168469 /f (User 'Default user')
    O9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
    O9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
    O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
    O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} - https://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
    O16 - DPF: {4125262D-2E47-11D3-9387-00C04F5B12B1} (WRXCtl Class) - https://www.backup.com/user/webrestore.cab
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
    O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - (no file)
    O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
    O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
    O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
    O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
    O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
    O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
    O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
    O23 - Service: HP Support Assistant Service - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    O23 - Service: HP Client Services (HPClientSvc) - Hewlett-Packard Company - C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
    O23 - Service: HP Software Framework Service (hpqwmiex) - Hewlett-Packard Company - C:\Program Files (x86)\Hewlett-Packard\Shared\hpqwmiex.exe
    O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - c:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Linksys Updater (LinksysUpdater) - Unknown owner - C:\Program Files (x86)\Linksys\Linksys Updater\bin\LinksysUpdater.exe
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
    O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
    O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: RoxioNow Service - Roxio - C:\Program Files (x86)\Roxio\RoxioNow Player\RNowSvc.exe
    O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
    O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
    O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
    O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
    O23 - Service: Web Access Control Service (wacsvc) - Unknown owner - C:\Windows\system32\wacsvc.exe
    O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
    O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
    O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
    O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

    --
    End of file - 11318 bytes


    Adobe AIR
    Adobe AIR
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader X (10.1.5)
    Apple Software Update
    Catalyst Control Center - Branding
    Compatibility Pack for the 2007 Office system
    D3DX10
    Google Chrome
    Google Earth
    Google Update Helper
    Hewlett-Packard ACLM.NET v1.2.1.1
    HP Customer Experience Enhancements
    HP Officejet 6500 E710n-z Help
    HP RC Mirror Driver
    HP Setup Manager
    HP Update
    HPDiagnosticAlert
    I.R.I.S. OCR
    Java(TM) 6 Update 26
    Java(TM) 6 Update 3
    Junk Mail filter update
    LabelPrint
    LabelPrint
    LightScribe System Software
    Linksys EasyLink Advisor
    Linksys EasyLink Advisor
    Marketsplash Shortcuts
    Mavis Beacon Teaches Typing Deluxe 17
    Metatron Technology Product Manager
    Metatron Technology Product Manager
    Microsoft Office 2010
    Microsoft Office File Validation Add-In
    Microsoft Office Standard Edition 2003
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Microsoft WSE 3.0 Runtime
    Movie Theme Pack for HP MediaSmart Video
    Movie Theme Pack for HP MediaSmart Video
    Mozilla Firefox 14.0.1 (x86 en-US)
    Mozilla Maintenance Service
    MSVCRT
    MSVCRT_amd64
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Online Backup
    PhotoNow!
    PhotoNow!
    PictureMover
    PlayReady PC Runtime x86
    Power2Go
    Power2Go
    PowerDirector
    PowerDirector
    Quicken 2011
    QuickTime
    RealNetworks - Microsoft Visual C++ 2008 Runtime
    RealPlayer
    RealUpgrade 1.1
    Recovery Manager
    Revo Uninstaller 1.94
    RoxioNow Player
    Safari
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Visual Studio 2008 x64 Redistributables
    WebEx Support Manager for Internet Explorer
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Essentials
    Windows Live Installer
    Windows Live Mail
    Windows Live Mail
    Windows Live Messenger
    Windows Live Messenger
    Windows Live Movie Maker
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer
    Windows Live Writer
    Windows Live Writer Resources
    Zinio Reader 4
    Zinio Reader 4
     
  14. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    Is SUPERAntiSpyware still installed on your computer? Your log is showing it, but not in your installed programs.
     
  15. rk5584

    rk5584 Thread Starter

    Joined:
    Feb 16, 2013
    Messages:
    12
    yes super antispyware is installed and fully active. I just unistalled Super through add/remove, restarted computer and tried again to install trend. same message about system mechanic pops up.
     
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