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system restart problem

Discussion in 'Windows XP' started by Breez, Oct 13, 2003.

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  1. Breez

    Breez Thread Starter

    Joined:
    Oct 13, 2003
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    I am running XP Pro. When I am on the internet with IE, sometimes, but not all the time, I am getting a system restart. I have Watchdog on and it prompts after the restart to install %systemroot%\system32\dumprep o-k. What is this and how do I stop this restart from happening?
     
  2. ChuckG

    ChuckG

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    Jun 8, 2002
    Messages:
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    Here's what I found:

    Windows Error Reporting Dump Reporting Tool. Found on Windows XP/2003. It shows as a startup item whose execution line usually reads as "KernelFaultCheck" %systemroot%\system32\dumprep 0 –k. DUMPREP creates memory dump reports that you can send to Microsoft if you answer "Yes" when prompted to send such reports. In our experience this entry only shows up for the first time after your PC has experienced a Windows XP "dump" crash, or an Office XP or Internet Explorer 6 crash where you were prompted about sending the crash results to Microsoft.

    Recommendation :
    It is our experience that having Error Reporting set to ON only causes more crashes. The mind boggles at this : in both Netscape and Internet Explorer our experience shows that if you turn error reporting ON, you will crash often in either browser, if not sometimes always !! You’ve guessed it, avoid Error Reporting like the plague. In both Windows XP and Windows 2003 turn it OFF by opening the SYSTEM icon in the Control Panel, choosing the ADVANCED tab, and then clicking on Error Reporting.

    http://www.answersthatwork.com/Tasklist_pages/tasklist_d.htm
     
  3. Nvisible

    Nvisible

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    Best thing to do I run Opera and it use to dump all the time becouse XP does not support Opera so it wanted to dump it all the time telling me I had a error I turned reporting off and have not had a problem in 6 mo.
     
  4. Breez

    Breez Thread Starter

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    That didn't do it guys, but I have been wondering about that. I'm on IE doin my own thing and out of the blue, system shutdown!! When the reboot occurs, watchdog asks if I want to install "%systemroot%\system32\dumprep o-k". It's driving me crazy. It happened about 20 times today. Please help.
     
  5. ChuckG

    ChuckG

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    Breez- I would check these things for a fix to this problem:

    1. Heat- When was the last time you had your case opened and cleaned out all the dust? Make sure you get the dust off those fans.

    2. Run Adaware and Spybot- Spyware can also cause rebooting. What do you have starting in MSCONFIG? What does your Task Manager show?

    3. Virus- Run a full virus scan with up to date definitions and see if anything turns up.

    4. Watchdog- Turn this thing off. It's just something else running in the background.

    If the problem is not heat related, then it's probably something running on your machine that you don't know about. Also, have you installed any new hardware or software lately?
     
  6. Nvisible

    Nvisible

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    True Heat could be a factor and Watchdog is just a gimic nothing that Norton or Mcafree will not do with updated def. If you are running Norton system works and have installed all the features you might want to open the program called. Process viewer this will tell you everything that is running on your computer even stuff that task manager will not show you. It will also show you the location of the process as well as an option to search out the process among the web to find out what it is. Then you can use the program to permantely shut down the process so it will not execute on restart or logon.
     
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