system restore and mcafee open in blank windows

[andrucci]

First noticed I had a problem when trying to access online banking accounts, where the page was telling me it was redirecting, but just a blank page remained. Then when trying to open mcafee security centre, I just get a blank window. I then tried to use the system restore facility, but it opens in a blank page. I can't use my printer either. When I tried to search for files, the search facility opens but no information is present. I have run mcafee virus scan, and no virus is present. Also installed spybot search and destroy which highlighted some spyware but managed to delete them. Please advise. I am using windows xp, service pack 2 update.

Thanks.

 

[Tufenuf]

andrucci, Welcome to the forum.

Check out the possible solution at the link below.

System Restore opens to a blank window?
http://windowsxp.mvps.org/srblank.htm

Tufenuf

 

[andrucci]

Hi Tufenuf, thanks for your advice. I followed the advice on the link you sent me, installed the olereg patch, checked the registry entries, ran the regsvr32jscript etc but still no luck. I've also noticed that i can't visit certain websites because they also open in blank windows (eg argos.co.uk) When I click on help/about in internet explorer I keep getting an odd error message:
Internet Explorer Script Error
An error has occurred in the script on this page
Line:
Char:
Error:
Code:
URL:
Do you want to continue running scripts on this page?
YES NO

There is no information in the error window. Is this a genuine error messeage?

I also get a lot of Microsoft Visual C++ Runtime Library errors, but the information included varies and I can't remember the specifics. I'm completely baffled.If you have any further advice I would be very grateful. Thanks.

 

[andrucci]

bump, please.
Thanks.

 

[andrucci]

bump