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System Restore file corrupted (I think?)

Discussion in 'Windows XP' started by jar1959, Dec 22, 2012.

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  1. jar1959

    jar1959 Thread Starter

    Joined:
    Dec 22, 2012
    Messages:
    1
    Thanks for the help! Here is my problem:
    I recently scanned my PC XP with Super Antispyware. It found several Trojans and has removed them.
    I then cleaned up my PC with an Avast bootscan. Once completed, I tried to create a system restore point, however, just an empty white box pops up with system restore written on it.
    The System Restore is turned on. Also, Is there another free program I can download that does the same thing? I asked this because I hate doing a windows xp registry fix. Thanks again.
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    111,619
    There is likely still malware interfering but you can reinstall system restore by navigating to the following file:

    C:\Windows\inf\sr.inf

    Right-click the sr.inf file and select "install".


    Please download DDS by sUBs to your desktop from the following location:

    http://download.bleepingcomputer.com/sUBs/dds.scr

    Double-click the dds.scr file to run the program.

    It will automatically run in silent mode and then you will see the following note:

    "Two logs shall be created n your Desktop".

    The logs will be named dds.txt and attach.txt.

    Wait until the logs appear and then copy and paste their contents in your post.


    Please download GMER from: http://gmer.net/index.php

    Click on the "Download EXE" button and save the randomly named .exe file to your desktop.

    Note: You must uninstall any CD Emulation programs that you have before running GMER as they can cause conflicts and give false results.

    Double click the GMER .exe file on your desktop to run the tool and it will automatically do a quick scan.

    If the tool warns of rootkit activity and asks if you want to run a full scan, click on No and make sure the following are unchecked on the right-hand side:

    IAT/EAT
    Any drive letter other than the primary system drive (which is generally C).

    Click the Scan button and when the scan is finished, click Save and save the log in Notepad with the name ark.txt to your desktop.

    Note: It's important that all other windows be closed and that you don't touch the mouse or do anything with the computer during the scan as it may cause it to freeze. You should disable your screen saver as if it comes on it may cause the program to freeze.

    Open the ark.txt file and copy and paste the contents of the log here please.
     
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