System Restore from Win. Me problem?

[surfnet]

Hi,

I was changed the system restore back to last week when I saw that the system restore isn't able to protect your computer so there's no change. Is the system restore expired on Windows Me? Can anybody help me with this?

 

[TonyKlein]

Hi (again) Surfnet,

So could it be this:

Checkpoints That You Create After September 8, 2001 Do Not Restore Your Computer (Q290700)


Good luck,

 

[SavvyLady]

I had to get the patch Tony is telling you about also. Mine wouldn't restore either til I did.

 

[TonyKlein]

The link doesn't really work (from here at least).

This is what it says:

SYMPTOMS
When you attempt to restore a checkpoint that you created after September 8, 2001 in Windows Millennium Edition (Me), the restore procedure does not work after you restart your computer and you may receive the following error message:

Restoration Was Unsuccessful

CAUSE
This problem occurs because the algorithm that is used to calculate the checkpoint file name does not work after September 8, 2001.


RESOLUTION
A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem.

To resolve this problem immediately, download the fix as instructed below or contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:


http://support.microsoft.com/directory/overview.asp

NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

The following file is available for download from the Microsoft Download Center:

Download 290700usam.exe now

For additional information about how to download Microsoft Support files, click the article number below to view the article in the Microsoft Knowledge Base:
Q119591 How to Obtain Microsoft Support Files from Online Services
Microsoft used the most current virus detection software available on the date of posting to scan this file for viruses. Once posted, the file is housed on secure servers that prevent any unauthorized changes to the file.

The English-language version of this fix should have the following file attributes or later:
Date Time Version Size File name
---------------------------------------------------
03/02/2001 8:21AM 4.90.0.3003 255,552 Smgr.dll


STATUS
Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article.