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System Restore issue

Discussion in 'Windows XP' started by msking39, Sep 12, 2003.

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  1. msking39

    msking39 Thread Starter

    Sep 12, 2003
    I right click My Computer and go to properties. I chose the System Restore tab and I get a box that is blue and says:

    Run a Dll as an App

    Run a Dll as an App has encountered a problem and needs to close. And of course Bill is sorry for the inconvenience.

    More informations yields:

    Error Signature
    AppName rundll32.exe AppVer: 5.1.2600.0 ModName Srrstr.dll

    This situation ONLY occurs on the system restore tab!

    I am running Windows XP Pro with SP1a, AMD 2200 processor, 768 DDR RAM; computer is one year old.

    No other problems are apparent in Windows except this problem with system restore.

    I have run System File Check, turned off my Norton Anti Virus program ( it is up to date ), I've run ad-aware and Spybot all to no avail and cleaned the registry!

    I assume this is a Windows problem but I can't find the solution on Bill's web site or other tech sites I frequent.

    Any ideas?

    Thank you in advance for your assistance.

    Most sincerely,

  2. mobo


    Feb 23, 2003
    Insert the xp cdrom in the drive, copy and paste the following line into start/run and click ok

    rundll32.exe advpack.dll,LaunchINFSection C:\Windows\Inf\sr.inf
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