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System Restore Not Working

Discussion in 'Windows XP' started by Nikki0417, Mar 14, 2010.

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  1. Nikki0417

    Nikki0417 Thread Starter

    Joined:
    Apr 29, 2006
    Messages:
    23
    I tend to have problems with Firefox taking an unusually long time to load pages, and normally, I can solve that with using a System Restore. This time, though, I can't get System Restore to work. I've tried several times from various checkpoints, but each time I get a message saying "Incomplete Restoration."

    I know this topic has been posted before, and I tried using the advice given in this thread http://forums.techguy.org/windows-xp/459314-system-restore-incomplete.html. I disabled AVG Anti-Virus, but I didn't help. I know from the previous thread that you'll need to look at the system restore logs in order to help; so, I'll just post those now to save time.

    This is the information for the "sr" source:

    Event Type: Error
    Event Source: sr
    Event Category: None
    Event ID: 1
    Date: 3/13/2010
    Time: 8:47:25 PM
    User: N/A
    Computer: HOME-DFE7BDCF87
    Description:
    The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'avgupd.exe.old' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 06 00 00 00 04 00 4e 00 ......N.
    0008: 00 00 00 00 01 00 00 c0 .......À
    0010: 00 00 00 00 00 00 00 00 ........
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........


    For some reason, there are four "srservice" sources. I'll just post one for now:

    Event Type: Information
    Event Source: SRService
    Event Category: None
    Event ID: 111
    Date: 3/14/2010
    Time: 7:03:52 PM
    User: N/A
    Computer: HOME-DFE7BDCF87
    Description:
    A restoration to "System Checkpoint" restore point failed. No changes have been made to the system.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    I know there's no guarantee this will solve my problems with Firefox, but it's helped in the past. Sorry if I missed another thread about this somewhere. When I looked for help, the topic I previously linked to was the first thread I saw.
     
  2. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,753

    avgupd.exe.old is related to AVG.

    You could try uninstalling AVG to see if System Restore comes back to life. Use the AVG Remover.

    If no luck,


    First, try System Restore in Safe Mode.

    Read this article from Microsoft:

    Read: System Restore

    How to start System Restore by using the Command prompt:

    To start System Restore using the Command prompt, follow these steps:

    1. Restart your computer, and then press and hold F8 during the initial startup to start your computer in Safe Mode with a Command Prompt.

    2. Use the arrow keys to select the Safe mode with a Command Prompt option.

    3. If you are prompted to select an operating system, use the arrow keys to select the appropriate operating system for your computer, and then press ENTER.

    4. Log on as an administrator or with an account that has administrator credentials.

    5. At the command prompt, type %systemroot%\system32\restore\rstrui.exe, and then press ENTER.

    6. Follow the instructions that appear on the screen to restore your computer to a functional state.

    Norton can also prevent System Restore from working properly:

    Read this.

    If still no luck, try the following article.

    If still no joy, try reinstalling System Restore.
     
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