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system restore removed 2010 antivirus but probs now

Discussion in 'Virus & Other Malware Removal' started by nybuddymom, Feb 26, 2010.

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  1. nybuddymom

    nybuddymom Thread Starter

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    The computer i am talking about is hp pavilion dv8000 unning windows xp. It is a friends computer. i was able to do a system restore on her computer and i thought i had it off. it worked fine for a couple of days but now when you start it it goes to either a black screen or a white screen. i did at one point get it to the start menu but nothing would happen. now my computer i am using had the 2009 on it i bought avg and had to call them and the gentleman walked my through manually taking it off. the only thing i can think of would be to try a system restore but i can no longer do anything on her computer. i have no more cd's to be able to download anything from mine to hers. any help would be appreciated.
     
  2. nybuddymom

    nybuddymom Thread Starter

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    I found a couple of cd's.
     
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