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system restore

Discussion in 'All Other Software' started by Nita, Jan 11, 2013.

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  1. Nita

    Nita Thread Starter

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    I have A Dell dimensionC521 with windows XP. I had a Palm Pilot ages ago and put the addressbook on the PC which I found very useful although I no longer use the hand held Palm. Today when I went to access the address book I was asked for a user name. I wasn't able to type anything into the box so I clicked on new and put in my name. Then the address book opened up but was completely empty. I was wondering whether I could use System restore to get it back again but have forgotten how to do it. I had fortunately printed out some of the addresses but should I , with your help succedd in getting it back is there a way of transferring all the information to some other address book on the PC.
     
  2. AtlBo

    AtlBo

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    Nita...

    I think it would be best to wait for confirmation that you need to run System Restore because there isn't any other hope or because it will work as I do not know if there is another way to get to your data or not.

    It does sound to me like something did wipe out your address book data. If the address book is Microsoft, maybe they did think ahead enough for the data to be saved in a System Restore.

    The System Restore feature is located in XP on the Start Menu. Start button->All Programs->Accessories->System Tools. Open the program and choose "Restore my computer to an earlier time". Then choose a restore point.

    You will probably want to start with the oldest restore point possible, since it sounds like you aren't sure when the data may have been erased. System Restore will wipe out all programs that have been installed since the selected restore point, but it won't remove your files...
     
  3. Nita

    Nita Thread Starter

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    Thanks. I have now restored to a time when I know the data was there but sadly it has not come back!
     
  4. AtlBo

    AtlBo

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    Sorry to hear this Nita. Perhaps you might inquire of the developer of the address book if there is a way to back up your the program and its entries. This way you could continue to use the program you are so used to with confidence....:)
     
  5. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

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    How far back did you go? Because I'd suggest you now undo the restore since it didn't solve the problem and may have created others. However, if you did the restore in safe mode you won't be able to undo it.
     
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