Thre is no system infor to add as I am not using the laptop that has the problem. I have a Toshiba laptop with Windos 7 installed. It is having several problems, but the one I need help with is that it will not create a restore point and there does not seem to be a way to restore it to an earlier date. It says to restore it totally I need the Windows 7 disc which are no longer sold with the computer. I did make several discs as a back up, but I am not a computer whiz and don't know if I would do more harm than good it I reinstalled the info from the backup. Would the Windows 7 operating system be on the backup and any ideas on how to install it? Thanks for any advise.