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system running very slow

Discussion in 'Windows XP' started by craig155, Jan 7, 2011.

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  1. craig155

    craig155 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    156
    Hi all,
    My Sony Vaio running XP is running very slow and I need to try and speed it up somehow.
    It is running with 1 gb of memory.
    I have done a Hijack this.
    Can anybody help me with this?
    Thanks,
    Craig.

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 19:55:19, on 07/01/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    c:\Program Files\Microsoft Security Essentials\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Virgin Media\Digital Home Support\HsdService.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
    C:\Program Files\Microsoft Security Essentials\msseces.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe
    C:\Program Files\NVIDIA Corporation\System Update\UpdateCenterService.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.smartwebsearch.net/index.php?from=3
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R3 - URLSearchHook: CSearchBHO Class - {D7BE8ED1-B138-48FD-BB22-9779A39130B1} - C:\Program Files\SaveTubeVideo.com\SaveTubeVideo\SearchBHO.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: ShowBarObj Class - {2863E737-DD3F-4280-9AF8-E9E79C16F312} - C:\Program Files\SaveTubeVideo.com\SaveTubeVideo\MinBHO.dll
    O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngin0.dll
    O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
    O2 - BHO: Use the DivX Plus Web Player to watch web videos with less interruptions and smoother playback on supported sites - {593DDEC6-7468-4cdd-90E1-42DADAA222E9} - C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
    O2 - BHO: Virgin Media Toolbar - {A057A204-BACC-4D26-CFC3-3CECC9AB2EDA} - C:\PROGRA~1\VIRGIN~2\VIRGIN~1.DLL
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
    O2 - BHO: FCTBPos00Pos - {B7C2F0D8-2209-4693-A15D-5A537211D48B} - C:\Program Files\Nectar Search Toolbar\Toolbar.dll
    O2 - BHO: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files\uTorrentBar\tbuTo1.dll
    O2 - BHO: HelloWorldBHO - {D7BE8ED1-B138-48FD-BB22-9779A39130B1} - C:\Program Files\SaveTubeVideo.com\SaveTubeVideo\SearchBHO.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: Easy-WebPrint - {327C2873-E90D-4c37-AA9D-10AC9BABA46C} - (no file)
    O3 - Toolbar: Virgin Media Toolbar - {A057A204-BACC-4D26-CFC3-3CECC9AB2EDA} - C:\PROGRA~1\VIRGIN~2\VIRGIN~1.DLL
    O3 - Toolbar: Nectar Search Toolbar - {8020143D-5926-4394-A04D-DD0B649DA121} - C:\Program Files\Nectar Search Toolbar\Toolbar.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O3 - Toolbar: uTorrentBar Toolbar - {bf7380fa-e3b4-4db2-af3e-9d8783a45bfc} - C:\Program Files\uTorrentBar\tbuTo1.dll
    O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files\ConduitEngine\ConduitEngin0.dll
    O3 - Toolbar: Save Tube Video - {F334C7B0-8774-4d5b-BD7A-4F448D03A1AE} - C:\Program Files\SaveTubeVideo.com\SaveTubeVideo\SaveTubeVideo.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [MSSE] "C:\Program Files\Microsoft Security Essentials\msseces.exe" -hide -runkey
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
    O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
    O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [IETI] C:\Program Files\Skype\Phone\IEPlugin\unins000.exe /VERYSILENT /SUPPRESSMSGBOXES /NORESTART (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [IETI] C:\Program Files\Skype\Phone\IEPlugin\unins000.exe /VERYSILENT /SUPPRESSMSGBOXES /NORESTART (User 'Default user')
    O4 - S-1-5-18 Startup: VAIO Launcher.lnk = C:\Program Files\Sony\VAIO Launcher\Launcher.exe (User 'SYSTEM')
    O4 - .DEFAULT Startup: VAIO Launcher.lnk = C:\Program Files\Sony\VAIO Launcher\Launcher.exe (User 'Default user')
    O4 - .DEFAULT User Startup: VAIO Launcher.lnk = C:\Program Files\Sony\VAIO Launcher\Launcher.exe (User 'Default user')
    O8 - Extra context menu item: Download with Xilisoft Download YouTube Video - C:\Program Files\Xilisoft\Download YouTube Video\upod_link.HTM
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
    O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
    O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
    O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
    O8 - Extra context menu item: Free YouTube Download - C:\Documents and Settings\jan\Application Data\DVDVideoSoftIEHelpers\freeyoutubedownload.htm
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_E11712C84EA7E12B.dll/cmsidewiki.html
    O8 - Extra context menu item: Transfer by Image Converter 2 - C:\Program Files\Sony\Image Converter 2\menu.htm
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~4\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.club-vaio.com/en/
    O15 - Trusted Zone: *.sony-europe.com
    O15 - Trusted Zone: *.sonystyle-europe.com
    O15 - Trusted Zone: *.vaio-link.com
    O16 - DPF: FWDCab - http://account.fwdnet.net/fwdtalk/FWDCab12.CAB
    O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} (System Requirements Lab) - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
    O16 - DPF: {2EDF75C0-5ABD-49f9-BAB6-220476A32034} (System Requirements Lab) - http://intel-drv-cdn.systemrequirementslab.com/multi/bin/sysreqlab_srlx.cab
    O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} - http://software-dl.real.com/021975ee047c4b386a05/netzip/RdxIE601.cab
    O16 - DPF: {745395C8-D0E1-4227-8586-624CA9A10A8D} - http://lniamalfi2.dnsalias.com//activex/AMC.cab
    O16 - DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} (NVIDIA Smart Scan) - http://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab
    O16 - DPF: {77DD44BF-551D-4E3C-82CD-D637D5018D3C} - http://www.surveys.com/promptcast/Installs/SURVEYS.COM PROMPTCAST SETUP.cab
    O16 - DPF: {91602283-B7B5-11D3-A32A-005004B0E00E} (DiscoverWhy Class) - http://216.132.173.29/CabFiles/dwInfo.cab
    O16 - DPF: {917623D1-D8E5-11D2-BE8B-00104B06BDE3} (CamImage Class) - http://lniamalfi.dnsalias.com:81/activex/AxisCamControl.cab
    O16 - DPF: {B1E2B96C-12FE-45E2-BEF1-44A219113CDD} (SABScanProcesses Class) - http://www.superadblocker.com/activex/sabspx.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {DE625294-70E6-45ED-B895-CFFA13AEB044} (AxisMediaControlEmb Class) - http://82.89.169.171/activex/AMC.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {EF58E341-49C3-4156-A3C4-5FFCA7C1EAB7} (EURAS_Portal.Gateway) - http://www.euras.com/euras/EIS/plugin/euras.cab
    O16 - DPF: {FD0EBBED-0C42-4D0F-82DA-44399B5C420A} (VM_1.VM_Control) - http://downloads.virginmedia.com/CST/ver1/xp_mail.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: HsdService - Virgin Media - C:\Program Files\Virgin Media\Digital Home Support\HsdService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: Performance Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files\WinPcap\rpcapd.exe
    O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: ServicepointService - Radialpoint Inc. - C:\Program Files\Virgin Media\Service Manager\ServicepointService.exe
    O23 - Service: SonicStage Back-End Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SsBeSvc.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
    O23 - Service: Update Center Service (UpdateCenterService) - NVIDIA - C:\Program Files\NVIDIA Corporation\System Update\UpdateCenterService.exe
    O23 - Service: Utilità di pianificazione di LiveUpdate automatico - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)
    O23 - Service: VAIO Entertainment Aggregation and Control Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment\VzRs\VzRs.exe
    O23 - Service: VAIO Entertainment Task Scheduler - Sony Corporation - C:\Program Files\Sony\VAIO Entertainment\VzTaskScheduler.exe
    O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
    O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
    O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
    O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
    O23 - Service: VAIO Cooporated Initialisation (VCI) - Sony Corporation - C:\Program Files\Sony\VAIO Cooperated Initialisation\VCI_SVC.exe
    O23 - Service: VUAgent - Sony Corporation - C:\Program Files\Sony\VAIO Update 5\VUAgent.exe
    O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE
    --
    End of file - 15125 bytes
     
  2. surferdude2

    surferdude2

    Joined:
    Jul 6, 2010
    Messages:
    619
    Hi Craig,

    Do a Clean Boot and see if that restores your system speed. If it does, then you can do some selective weeding using msconfig to eliminate any unnecessary or resource hogging startups to fix the problem. If it doesn't, that could mean you have a hardware issue.

    For Clean Boot Instructions, Click Here
     
  3. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Run Hijack This and click Open the Misc Tools section.
    Click Open Uninstall Manager > Save list and save the log to your Desktop.
    A list of programs will open in Notepad. Post the contents of this log.
     
  4. craig155

    craig155 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    156
    Here is the uninstall list:

    Adobe Acrobat 5.0
    Adobe AIR
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player Plugin
    Adobe Reader 9.4.1
    Apple Application Support
    Apple Software Update
    AVG PC Tuneup 2011
    AVS Update Manager 1.0
    AVS Video Converter 7
    AVS4YOU Software Navigator 1.4
    AXIS Media Control Embedded
    BearShare
    BearShare
    Belkin Wireless Utility
    Bonjour
    Conduit Engine
    DivX Setup
    Easy-WebPrint
    Email Updater
    Free YouTube Download version 2.10.30
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer
    Google Update Helper
    HijackThis 2.0.2
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Intel(R) Graphics Media Accelerator Driver for Mobile
    Intel(R) PRO Network Connections Drivers
    Intel(R) PROSet/Wireless Software
    Java 2 Runtime Environment Standard Edition v1.3.1_02
    Java(TM) 6 Update 21
    K-Lite Codec Pack 6.5.0 (Basic)
    Macromedia Flash Player
    Malwarebytes' Anti-Malware
    mCore
    mDriver
    Memory Stick Formatter
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft Antimalware
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Access MUI (English) 2007
    Microsoft Office Access Setup Metadata MUI (English) 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Enterprise 2007
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Groove MUI (English) 2007
    Microsoft Office Groove Setup Metadata MUI (English) 2007
    Microsoft Office InfoPath MUI (English) 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office Outlook MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Publisher MUI (English) 2007
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Security Essentials
    Microsoft Security Essentials
    Microsoft Silverlight
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
    mMHouse
    mobile PhoneTools
    mPfMgr
    mProSafe
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    mWlsSafe
    mXML
    Nectar Search Toolbar
    NVIDIA Drivers
    NVIDIA Performance
    NVIDIA Performance
    NVIDIA PhysX
    NVIDIA System Monitor
    NVIDIA System Monitor
    NVIDIA System Update
    NVIDIA System Update
    OpenMG Limited Patch 4.7-07-14-05-01
    OpenMG Secure Module 4.7.00
    PeerGuardian 2.0
    PromptCast
    Radialpoint Security Advisor 2.5.16
    Realtek High Definition Audio Driver
    RPS CRT
    RPS CRT
    Samsung Master
    SaveTubeVideo 3.8 (20101109)
    Search Settings
    Security Update for 2007 Microsoft Office System (KB2288621)
    Security Update for 2007 Microsoft Office System (KB2288931)
    Security Update for 2007 Microsoft Office System (KB2289158)
    Security Update for 2007 Microsoft Office System (KB2344875)
    Security Update for 2007 Microsoft Office System (KB2345043)
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB976321)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Microsoft Office Access 2007 (KB979440)
    Security Update for Microsoft Office Access 2007 (KB979440)
    Security Update for Microsoft Office Excel 2007 (KB2345035)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office PowerPoint 2007 (KB982158)
    Security Update for Microsoft Office PowerPoint Viewer (KB2413381)
    Security Update for Microsoft Office Publisher 2007 (KB2284697)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB2344993)
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB929969)
    Security Update for Windows Internet Explorer 7 (KB931768)
    Security Update for Windows Internet Explorer 7 (KB933566)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Setting Utility Series
    Shockwave
    Skype™ 5.1
    SonicStage 4.3
    Sony Ericsson Device Data
    Sony Ericsson Drivers
    Sony Ericsson PC Suite
    Sony Ericsson PC Suite
    Sony MP4 Shared Library
    Sony USB Mouse
    Sony Utilities DLL
    Sony Video Shared Library
    SUPERAntiSpyware Free Edition
    System Requirements Lab
    Uninstall 1.0.0.1
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office OneNote 2007 (KB980729)
    Update for Microsoft Office Outlook 2007 (KB2412171)
    Update for Outlook 2007 Junk Email Filter (KB2466076)
    Update for Windows Internet Explorer 8 (KB969497)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    uTorrentBar Toolbar
    VAIO Control Center
    VAIO Launcher
    VAIO Media 4.0
    VAIO Media AC3 Decoder 1.0
    VAIO Media Integrated Server 4.1
    VAIO Media Redistribution 4.0
    VAIO Media Registration Tool 4.0
    VAIO Online Registration (English)
    VAIO Power Management
    VAIO Update
    VAIO Zone
    VC80CRTRedist - 8.0.50727.4053
    Virgin Media Digital Home Support 2.1.23
    Virgin Media Service Manager 3.7.35
    Virgin Media Toolbar
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    Winamp
    Windows Essentials Media Codec Pack 2.2
    Windows Internet Explorer 8
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows XP Service Pack 3
    WinPcap 4.1.2
    WinRAR archiver
    Xilisoft Download YouTube Video
    Xilisoft DVD Ripper Ultimate 6
    Youtube Downloader HD v. 2.2
     
  5. surferdude2

    surferdude2

    Joined:
    Jul 6, 2010
    Messages:
    619
    Consider uninstalling BearShare.
     
  6. craig155

    craig155 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    156
    Thanks Surferdude
     
  7. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
  8. surferdude2

    surferdude2

    Joined:
    Jul 6, 2010
    Messages:
    619
    hmmm. I didn't see any indication of Norton in there - must be my old eyes playing tricks on me.

    I did see Symantec listed but I've seen it on lots of systems that perform without any problems. They have pioneered and bought out lots of stuff that is in common usage.

    That is not to say I approve of Symantec running any updater service on a system, I don't. I generally prefer updating my installed software at my option but others may need looking after so I'll leave that to their choice.

    BTW, I'm a fond believer in using a startup control program for all systems, whether experiencing trouble or not. I use and recommend Quick Startup but there are many others that may be equal. Get QuickStartup Here
     
  9. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    When seeing an entry like the following in HijackThis, it tells us Symantec has not been properly uninstalled and left traces:

    O23 - Service: Utilità di pianificazione di LiveUpdate automatico - Unknown owner - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe (file missing)

    Leftovers from Symantec/Norton can cause quite a lot of grief, especially Internet connection problems, even months later! They should ALWAYS be removed.
     
  10. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
  11. surferdude2

    surferdude2

    Joined:
    Jul 6, 2010
    Messages:
    619
    Thanks for that Phantom. Also we must keep in mind that HiJackThis often reports "File Missing" only because it isn't cognizant of all recent software. I like to refer to that as unrecognized interdependent convolution. ;) It's a tough world out there and it gets harder and harder to make all things play well together. :)
     
  12. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    HijackThis will show A LOT of (file missing) on Microsoft services, when running on a 64-bit version of Windows. They aren't fully compatible.
     
  13. craig155

    craig155 Thread Starter

    Joined:
    May 4, 2009
    Messages:
    156
    Thanks guys,
    I have carried out your suggestions and I will see what happens.
    Craig.
     
  14. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    You should uninstall the following programs:

    BearShare
    BearShare
    SaveTubeVideo 3.8 (20101109)
    Search Settings
    uTorrentBar Toolbar



    I also question Nectar Search Toolbar. Do you know what it is?


    I also see you have MalwareBytes installed. Have you run any scans with it?
     
  15. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    All those toolbars are foistware/adware. The same goes for the Nectar Search Toolbar.

    You should get rid of them. They must have been installed along with other programs.
     
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