1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

System Service Exception

Discussion in 'Windows 8' started by madman2005, Feb 14, 2013.

Thread Status:
Not open for further replies.
Advertisement
  1. madman2005

    madman2005 Thread Starter

    Joined:
    Aug 11, 2005
    Messages:
    13
    I just got a new computer about 2 weeks ago with windows 8.Eveything was fine until today when i started getting blue screen error messages stating "system service exception" and it automatically restarts my computer.It's already happened 5 or 6 times today.Anyone know how i can resolve this annoying problem?
     
  2. davehc

    davehc Retired Trusted Advisor

    Joined:
    Oct 4, 2006
    Messages:
    2,059
    First Name:
    David
    First guess it is a hardware compatibility problem.
    As it only happened recently, I would suggest (the usual suspect!) that you open the device manger and roll back the Graphics drivers. But, have you recently plugged in anything new? ( Printers, usb items..etc) My first comment is most likely. I think it is possible that an automatic update has placed an incompatible driver into the system. If it works, after rolling back the driver(s), then , in the update window, change the settings to just notify you but not download and install.
     
  3. disneyfan4ever

    disneyfan4ever

    Joined:
    Feb 19, 2013
    Messages:
    2
    I am new to your site, but I am having the same issues as the original poster. My laptop is only a couple months old and last night all of a sudden it crashed. Now I can't keep it up and running, it just keeps crashing. I haven't done anything different to it. I would try your recommendation above, but I am not very savvy with computer talk.
     
  4. NYCJosh

    NYCJosh

    Joined:
    Feb 21, 2013
    Messages:
    1
    I'm having the same problem. Relatively new PC with Windows 8. Haven't added any new devices, but suddenly just start getting sudden restarts, and the system_service_exception error message. My browser is Firefox.
     
  5. rosenpete100

    rosenpete100

    Joined:
    Mar 2, 2013
    Messages:
    8
    Same for me - Windows 8; new Compaq CQ58; no new soft or hard ware; I.E.browser.
    I read what was said on 15 feb, but don`t understand "roll back the Graphics Driver" in Device manager. No mention in my Device Manager of Graphics or Drivers!
    Sorry to appear stupid, but can you expand on the instructions?
     
  6. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    76,106
    First Name:
    Terry
    In Device Manager "Graphics" is spelled "Display." :)

    Click the triangle in front of "Display adapters" to see your graphics adapter - right click on the adapter - Properties - Driver tab - you'll have the option to "Roll Back" if there is a previously installed driver.

    As long as I am posting I'll mention my experience with "self-healing" System_Service_Exception.

    On my relatively new Lenovo soon after I had installed a new Windows 8 and was installing applications and dealing with some Action Center complaints I started getting those SSE (my abbreviation for them). The 1st three were very soon after launching Easeus Partition Manager, so I uninstalled it. But got five more throughout the day. By that time I had taken care of all but one (mysterious) Action Center complaint and decided to tackle the SSE as soon as the next occurred. They stopped! And the mysterious Action Center complaint also disappeared for no reason that I could determine.

    Several days ago I enabled (in the firmware) the Virtualization capability. Got four SSE in quick order, and three were indeed something about the virtualization (even though I haven't started to use it). Then they stopped. During that short period of time there were a couple Windows Updates.

    So, my only advice is to make sure you keep Windows up to date, be wary of driver updates (agreeing with davehc), and deal with any Action Center issues.

    By the way, for those last four SSEs I used BlueScreenView to get a clue about the cause of the BSOD.
     
  7. Tataina

    Tataina

    Joined:
    Mar 2, 2013
    Messages:
    1
    Hi I am new in this type of forums.

    I have a toxiba with the w8. Like i hate w8 and i couldn't work with fluency i put a mask of w7 on them.

    After that, 2 weeks after those change i started to have a problema System Service Exeption that shut dowm my pc to 2 a 5 times a day.

    Anyone known what i should do?

    Best regards . I hope that my resgistration in these fórum could be helpfuul for me:)(y)
     
  8. rosenpete100

    rosenpete100

    Joined:
    Mar 2, 2013
    Messages:
    8
    Thanks Terrynet for the help. Unfortunately there was no roll back available - new laptop with up to date driver. Info re BlueScreenView helpful, though.
    You might also like to know that other forums suggest uninstalling Windows security update "KB2778344", as that seems to work. Bit worried about removing security updates, however!
     
  9. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1089577

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice