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System Slow down - Outlook really slow, not recognizing Word as editor

Discussion in 'Virus & Other Malware Removal' started by jpopescu, Sep 8, 2008.

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  1. jpopescu

    jpopescu Thread Starter

    Joined:
    May 18, 2005
    Messages:
    338
    have read the forum but just really unclear as to which path I need to take.....

    using XP, and when I open up Outlook 2003 the system sometimes does not recognize Word as the editor......then gets really slow.

    I would like to completely clean my system and rid myself of any programs that have found their way on the computer that start up when the computer does......

    I have gone to the System Start up menu and see a host of programs I am not familar with starting up but dont know much of what to do from this point

    if you are able to provide assistance for this issue it is greatly appreciated

    thank you,

    John:confused:
     

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  2. jpopescu

    jpopescu Thread Starter

    Joined:
    May 18, 2005
    Messages:
    338
    anybody have any ideas?
    it went away for a while and is back again....no rythme or reason??
     
  3. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Hi, Welcome to TSG!!


    Click here to download HJTInstall.exe
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.
    • Click on the Do a system scan and save a logfile button. It will scan and the log should open in notepad.
    • Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
    • Come back here to this thread and Paste the log in your next reply.
    • DO NOT have Hijackthis fix anything yet. Most of what it finds will be harmless or even required.
     
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