1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

system slow/virtual memory low warning

Discussion in 'Virus & Other Malware Removal' started by seemacima, Nov 15, 2011.

Thread Status:
Not open for further replies.
Advertisement
  1. seemacima

    seemacima Thread Starter

    Joined:
    Jul 16, 2011
    Messages:
    212
    Hello
    I had a virus infection a month ago and got support here for that things seemed fine for some time then suddenly i started having virtual memory low warning sometimes as soon as i open sytem. I did system restore which got rid of warning however the system is extreamly slow , freezes cant shut down, verything takes for ever. I havent added anything .It seems task manager is running processers that I dnt know what they are. I tried to open add/remove program to see but its not showing any of my programs installed.

    Please help, I think it has addware/malware still there.
     
  2. seemacima

    seemacima Thread Starter

    Joined:
    Jul 16, 2011
    Messages:
    212
    Here are the logs

    Hijackthis log

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 10:46:09 AM, on 11/15/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
    C:\WINDOWS\system32\mfevtps.exe
    C:\Program Files\McAfee Online Backup\MOBKbackup.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
    C:\WINDOWS\system32\PSIService.exe
    C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
    C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\QuickTime\QTTask.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\Program Files\McAfee.com\Agent\mcagent.exe
    C:\Program Files\McAfee\MAT\McPvTray.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\McAfee Online Backup\MOBKstat.exe
    C:\ScanPanel\ScnPanel.exe
    C:\Program Files\iPod\bin\iPodService.exe
    c:\PROGRA~1\mcafee\msc\mcupdmgr.exe
    C:\Program Files\Common Files\Java\Java Update\jucheck.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\DOCUME~1\ALLUSE~1\APPLIC~1\McAfee\MSC\Updates\Installs\2\msc\mcinst.exe
    C:\Program Files\Common Files\Corel\Standby\Standby.exe
    C:\Program Files\Common Files\McAfee\VSCore\mfehidin.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Documents and Settings\prakash1\Desktop\HijackThis.exe
    C:\Program Files\internet explorer\iexplore.exe
    C:\Program Files\internet explorer\iexplore.exe
    C:\Program Files\internet explorer\iexplore.exe
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://mail.google.com/mail/
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn7\yt.dll
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn7\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Virtual Account Numbers Helper - {17424104-1444-4810-85D7-B4DA413C5A9A} - C:\Program Files\Virtual Account Numbers\CitiVANHelper.dll
    O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\progra~1\mcafee\msk\mskapbho.dll (file missing)
    O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20110914162806.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.6406.1642\swg.dll
    O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: SingleInstance Class - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files\Yahoo!\Companion\Installs\cpn7\YTSingleInstance.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn7\yt.dll
    O3 - Toolbar: TurboTax ItsDeductible - {35CE0AE2-3411-4BB8-A16A-BEE30B282A26} - C:\Program Files\Intuit\IDO\IDOToolbar.dll
    O3 - Toolbar: Virtual Account Numbers - {7A21A046-B886-4A62-9D69-EF2059B0A27B} - C:\Program Files\Virtual Account Numbers\CitiVANToolbar.dll
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [Microsoft Default Manager] "C:\Program Files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
    O4 - HKLM\..\Run: [Standby] "C:\Program Files\Common Files\Corel\Standby\Standby.exe" -START
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
    O4 - HKLM\..\Run: [McPvTray_exe] "C:\Program Files\McAfee\MAT\McPvTray.exe"
    O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [UpdateMyDrivers] C:\Program Files\SmartTweak Software\UpdateMyDrivers\UpdateMyDrivers.exe /ot /as /ss
    O4 - HKUS\S-1-5-18\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit (User 'Default user')
    O4 - Global Startup: McAfee Online Backup Status.lnk = C:\Program Files\McAfee Online Backup\MOBKstat.exe
    O4 - Global Startup: ScanPanel.lnk = C:\ScanPanel\ScnPanel.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
    O9 - Extra button: TurboTax ItsDeductible - {A26ABCF0-1C8F-46e7-A67C-0489DC21B9CC} - C:\Program Files\Intuit\IDO\IDOToolbar.dll
    O9 - Extra 'Tools' menuitem: TurboTax ItsDeductible - {A26ABCF0-1C8F-46e7-A67C-0489DC21B9CC} - C:\Program Files\Intuit\IDO\IDOToolbar.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://*.mcafee.com
    O16 - DPF: Garmin Internet Explorer Plug-In - https://my.garmin.com/mygarmin/m/GarminAxControl.CAB
    O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
    O16 - DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} (Image Uploader Control) - http://www.winkflash.com/photo/loaders/ImageUploader4.cab
    O16 - DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} (OnlineScanner Control) - http://download.eset.com/special/eos/OnlineScanner.cab
    O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
    O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
    O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~1\mcafee\msc\mcsniepl.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: MaxBackServiceInt - Unknown owner - C:\Program Files\Maxtor\Maxtor Backup\MaxBackServiceInt.exe (file missing)
    O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
    O23 - Service: McMPFSvc - McAfee, Inc. - (no file)
    O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
    O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
    O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
    O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
    O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\WINDOWS\system32\mfevtps.exe
    O23 - Service: McAfee Online Backup (MOBKbackup) - McAfee, Inc. - C:\Program Files\McAfee Online Backup\MOBKbackup.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\Program Files\McAfee\MPF\MPFSrv.exe (file missing)
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
    O23 - Service: ProtexisLicensing - Unknown owner - C:\WINDOWS\system32\PSIService.exe
    O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - C:\Program Files\Common Files\Protexis\License Service\PsiService_2.exe
    O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Unknown owner - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe (file missing)
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
    O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
    --
    End of file - 13850 bytes
     
  3. seemacima

    seemacima Thread Starter

    Joined:
    Jul 16, 2011
    Messages:
    212
    DDS log

    .
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 8.0.6001.18702
    Run by prakash1 at 11:05:15 on 2011-11-15
    .
    ============== Running Processes ===============
    .
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/
    uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
    mSearch Bar = hxxp://us.rd.yahoo.com/customize/ie/defaults/sb/msgr8/*http://www.yahoo.com/ext/search/search.html
    uInternet Connection Wizard,ShellNext = hxxp://mail.google.com/mail/
    uInternet Settings,ProxyOverride = <local>;*.local
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://us.rd.yahoo.com/customize/ie/defaults/su/msgr9/*http://www.yahoo.com
    uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn7\yt.dll
    BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn7\yt.dll
    BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
    BHO: Virtual Account Numbers Helper: {17424104-1444-4810-85d7-b4da413c5a9a} - c:\program files\virtual account numbers\CitiVANHelper.dll
    BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
    BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110914162806.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
    BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn7\YTSingleInstance.dll
    TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn7\yt.dll
    TB: TurboTax ItsDeductible: {35ce0ae2-3411-4bb8-a16a-bee30b282a26} - c:\program files\intuit\ido\IDOToolbar.dll
    TB: Virtual Account Numbers: {7a21a046-b886-4a62-9d69-ef2059b0a27b} - c:\program files\virtual account numbers\CitiVANToolbar.dll
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
    EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [UpdateMyDrivers] c:\program files\smarttweak software\updatemydrivers\UpdateMyDrivers.exe /ot /as /ss
    mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
    mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
    mRun: [Standby] "c:\program files\common files\corel\standby\Standby.exe" -START
    mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
    mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
    mRun: [McPvTray_exe] "c:\program files\mcafee\mat\McPvTray.exe"
    mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
    dRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NVMCTRAY.DLL,NvTaskbarInit
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee online backup\MOBKstat.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\scanpa~1.lnk - c:\scanpanel\ScnPanel.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
    IE: {A26ABCF0-1C8F-46e7-A67C-0489DC21B9CC} - {35CE0AE2-3411-4BB8-A16A-BEE30B282A26} - c:\program files\intuit\ido\IDOToolbar.dll
    Trusted Zone: ameritrade.com
    Trusted Zone: internet
    Trusted Zone: intuit.com\ttlc
    Trusted Zone: mcafee.com
    Trusted Zone: tdameritrade.com
    Trusted Zone: turbotax.com
    DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
    DPF: Garmin Internet Explorer Plug-In - hxxps://my.garmin.com/mygarmin/m/GarminAxControl.CAB
    DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
    DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/E/5/6/E5611B10-0D6D-4117-8430-A67417AA88CD/LegitCheckControl.cab
    DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab
    DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} - hxxp://www.winkflash.com/photo/loaders/ImageUploader4.cab
    DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
    DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
    DPF: {CAFEEFAC-0016-0000-0027-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_27-windows-i586.cab
    DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
    DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
    TCP: DhcpNameServer = 192.168.0.1 205.171.3.65
    TCP: Interfaces\{13B2B0BE-60F1-4D01-B1B6-5C17FFDBB0AA} : DhcpNameServer = 192.168.0.1 205.171.3.65
    Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\progra~1\mcafee\msc\McSnIePl.dll
    Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
    Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
    .
    ============= SERVICES / DRIVERS ===============
    .
    .
    =============== Created Last 30 ================
    .
    2011-11-10 22:49:24 -------- d-----w- c:\windows\system32\wbem\repository\FS
    2011-11-10 22:49:24 -------- d-----w- c:\windows\system32\wbem\Repository
    2011-11-10 22:40:18 -------- d-----w- c:\program files\Bonjour
    2011-11-03 16:49:12 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2011-10-30 03:16:52 -------- d-----w- C:\Drama
    2011-10-22 02:25:45 -------- d-----w- c:\documents and settings\all users\application data\2D1D4
    .
    ==================== Find3M ====================
    .
    2011-10-18 21:32:30 150856 ----a-w- c:\windows\system32\mfevtps.exe
    2011-10-15 20:16:16 89792 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
    2011-10-15 20:16:16 464176 ----a-w- c:\windows\system32\drivers\mfehidk.sys
    2011-09-19 22:00:35 848 --sha-w- c:\documents and settings\all users\application data\KGyGaAvL.sys
    2011-09-09 09:12:13 599040 ----a-w- c:\windows\system32\crypt32.dll
    2011-08-22 11:56:39 385024 ----a-w- c:\windows\system32\html.iec
    2005-07-15 20:15:26 416 -c--a-w- c:\program files\layout.bin
    .
    =================== ROOTKIT ====================
    .
    Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
    Windows 5.1.2600 Disk: IC35L060AVV207-0 rev.V22OA66A -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
    .
    device: opened successfully
    user: MBR read successfully
    .
    Disk trace:
    called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x8649949F]<<
    _asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x864a0728]; MOV EAX, [0x864a089c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
    1 nt!IofCallDriver[0x804E37D5] -> \Device\Harddisk0\DR0[0x86F8FAB8]
    3 CLASSPNP[0xF756FFD7] -> nt!IofCallDriver[0x804E37D5] -> [0x86554488]
    \Driver\atapi[0x86687D78] -> IRP_MJ_CREATE -> 0x8649949F
    error: Read A device attached to the system is not functioning.
    kernel: MBR read successfully
    _asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
    detected disk devices:
    detected hooks:
    \Driver\atapi DriverStartIo -> 0x864992C6
    user & kernel MBR OK
    Warning: possible TDL3 rootkit infection !
    .
    ============= FINISH: 11:17:58.04 ===============
     
  4. seemacima

    seemacima Thread Starter

    Joined:
    Jul 16, 2011
    Messages:
    212
    Attach log

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2011-08-26.01)
    .
    .
    ==== Disk Partitions =========================
    .
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    No restore point in system.
    .
    ==== Installed Programs ======================
    .
    .
    Adobe Flash Player 10 ActiveX
    Adobe Reader 8.1.4
    AnswerWorks 4.0 Runtime - English
    AnswerWorks 5.0 English Runtime
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    ArcSoft Software Suite
    Audacity 1.2.6
    BearShare
    Bonjour
    Conexant SmartHSFi V92 56K DF PCI Modem
    ContentHD
    Contents
    CopyTrans Suite Remove Only
    Corel Painter Photo Essentials 4
    Corel PaintShop Photo Pro X3
    Critical Update for Windows Media Player 11 (KB959772)
    Dell Picture Studio - Dell Image Expert
    Dell ResourceCD
    DeviceIO
    Dream Doll Designer
    e+ 48U
    EarthLink MDAC
    ESET Online Scanner v3
    FileHippo.com Update Checker
    GdiplusUpgrade
    Google Toolbar for Internet Explorer
    Google Update Helper
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954550-v5)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    HP Software Update
    HP Update
    ICA
    ImageMixer VCD2
    Intel(R) PRO Ethernet Adapter and Software
    Internet Explorer Q903235
    IPM_PSP_Pro
    ItsDeductible Online Toolbar
    iTunes
    Jasc Animation Shop 3
    Java Auto Updater
    Java(TM) 6 Update 27
    Linksys EasyLink Advisor 1.5 (1044)
    Lyrics Plugin for iTunes
    Macromedia Shockwave Player
    McAfee Online Backup
    McAfee Shredder
    McAfee Total Protection
    McAfee Virtual Technician
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2416447)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Default Manager
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Home and Student 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft Software Update for Web Folders (English) 12
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Word 97
    MLE
    MobileMe Control Panel
    MSSoap
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    Multimedia Algebra 1
    Nero Suite
    Network Viewer
    NVIDIA Display Driver
    OpenMG AAC Add-on Module 1.0.00
    OpenMG Secure Module 4.6.01
    PaintShop Photo Pro X3 Registration Incentive
    PCFriendly
    PDF Manual NW-E000 Series
    Picto Selector 1.5
    PowerDVD
    PSPH10Pro
    PSPPContent
    PSPPRO_DCRAW
    PureHD
    QFolder
    QuickTime
    Safari
    Security Update for 2007 Microsoft Office System (KB2288621)
    Security Update for 2007 Microsoft Office System (KB2288931)
    Security Update for 2007 Microsoft Office System (KB2345043)
    Security Update for 2007 Microsoft Office System (KB2553074)
    Security Update for 2007 Microsoft Office System (KB2553089)
    Security Update for 2007 Microsoft Office System (KB2553090)
    Security Update for 2007 Microsoft Office System (KB2584063)
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB976321)
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Microsoft Office Excel 2007 (KB2553073)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
    Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB2344993)
    Security Update for Windows Internet Explorer 7 (KB928090)
    Security Update for Windows Internet Explorer 7 (KB929969)
    Security Update for Windows Internet Explorer 7 (KB931768)
    Security Update for Windows Internet Explorer 7 (KB933566)
    Security Update for Windows Internet Explorer 7 (KB937143)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB939653)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2559049)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Encoder (KB2447961)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB911564)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows Media Player 6.4 (KB925398)
    Security Update for Windows Media Player 9 (KB911565)
    Security Update for Windows Media Player 9 (KB917734)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2536276)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923689)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165-v2)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    SereneScreen Aquarium
    Serif 3DPlus 2.0
    Setup
    Share
    SonicStage 4.2
    Sony USB Driver
    SoundMAX
    SpywareBlaster 4.4
    TurboTax 2008
    TurboTax 2008 waziper
    TurboTax 2008 WinPerFedFormset
    TurboTax 2008 WinPerProgramHelp
    TurboTax 2008 WinPerReleaseEngine
    TurboTax 2008 WinPerTaxSupport
    TurboTax 2008 WinPerUserEducation
    TurboTax 2008 wrapper
    TurboTax 2009
    TurboTax 2009 waziper
    TurboTax 2009 WinPerFedFormset
    TurboTax 2009 WinPerReleaseEngine
    TurboTax 2009 WinPerTaxSupport
    TurboTax 2009 wrapper
    TurboTax Deluxe 2007
    TurboTax ItsDeductible 2004
    TurboTax ItsDeductible 2005
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft Office 2007 System (KB2539530)
    Update for Microsoft Office OneNote 2007 (KB980729)
    Update for Windows Internet Explorer 8 (KB968220)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2616676-v2)
    Update for Windows XP (KB2616676)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    vanBasco's Karaoke Player
    VIO
    Virtual Account Numbers
    WebFldrs XP
    WexTech AnswerWorks
    Windows Genuine Advantage Notifications (KB905474)
    Windows Genuine Advantage v1.3.0254.0
    Windows Genuine Advantage Validation Tool (KB892130)
    Windows Installer Clean Up
    Windows Internet Explorer 7
    Windows Internet Explorer 8
    Windows Live ID Sign-in Assistant
    Windows Media Encoder 9 Series
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows XP Hotfix - KB888162
    Windows XP Service Pack 3
    WinZip Self-Extractor
    WM Converter 2.0
    Yahoo! Anti-Spy
    Yahoo! Install Manager
    Yahoo! Internet Mail
    Yahoo! Software Update
    Yahoo! Toolbar
    .
    ==== End Of File ===========================
     
  5. seemacima

    seemacima Thread Starter

    Joined:
    Jul 16, 2011
    Messages:
    212
    Bumping ..went back to third page...
     
  6. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,956
    First Name:
    Frank
    What's the brand name, model name, and model number of your computer?

    How much RAM does it have?

    What's the hard drive capacity, and how much free space does it have?

    -------------------------------------------------------
     
  7. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,956
    First Name:
    Frank
    Adobe Flash Player 10 ActiveX needs to be updated to Adobe Flash Player ActiveX 11.1.102.55

    Adobe Reader 8.1.4 needs to be updated to Adobe Reader 10.1.1

    BearShare needs to be uninstalled.

    Google Toolbar For Internet Explorer needs to be uninstalled, unless you actually need and use it.

    HP Software Update
    HP Update
    needs to be uninstalled.

    Java Auto Updater needs to be uninstalled.

    Java(TM) 6 Update 27 needs to be updated to Java Runtime Environment 6 Update 29

    Macromedia Shockwave Player needs to be uninstalled and then replaced with Adobe Shockwave Player 11.6.3.633

    Malwarebytes Anti-Malware Free 1.51.2.1300 needs to be installed.

    Microsoft Default Manager needs to be uninstalled.

    SUPERAntiSpyware Free 5.0.0.1136 needs to be installed.

    Yahoo! Anti-Spy needs to be uninstalled.

    Yahoo! Toolbar needs to be uninstalled, unless you actually need and use it.

    --------------------------------------------------------
     
  8. seemacima

    seemacima Thread Starter

    Joined:
    Jul 16, 2011
    Messages:
    212
    Ok will try to update/ininstall them.i was having hard time getting into control panal add/remove program. Will try again.
    Thanks for help.
     
  9. seemacima

    seemacima Thread Starter

    Joined:
    Jul 16, 2011
    Messages:
    212
    Thanks for your help flavallee...

    Dell dimension 4550
    microsoft windows XP
    service pack 3

    Pentium 4 CPU 2053 GHz
    2.52 GHz, 1.00 GB of RAM

    Hard drive total 55.8 GB free space 26.9 GB
     
  10. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,956
    First Name:
    Frank
    Edit your last reply and remove that 25-character serial key before someone sees it and uses it illegally.

    --------------------------------------------------------

    The Dell Dimension 4550 desktop supports up to 2 GB of RAM.

    It uses DDR PC2700(DDR333) modules.

    It currently has 1 GB of RAM, so I'm guessing it has a 512 MB module in both slots.

    If it does, replace them with 1 GB modules.

    If it has a 1 GB module in one slot and the other slot is empty, add a 1 GB module to the empty slot.

    Adding more RAM will likely eliminate the "low virtual memory" warning and will improve overall performance.

    ---------------------------------------------------------

    Let me know when you complete everything in post #7.

    There's no need to give you further instructions until you do.

    ---------------------------------------------------------
     
  11. seemacima

    seemacima Thread Starter

    Joined:
    Jul 16, 2011
    Messages:
    212
    Thanks for pointing it out...
    Will complete the steps and will get back ...
     
  12. seemacima

    seemacima Thread Starter

    Joined:
    Jul 16, 2011
    Messages:
    212
    Hello I have 2 more problems.
    I can't open add/remove programs to uninstall some of them.it just wnt load.I tried to delete them through windows cleaner and was able to remove
    Bearshare
    HP Software Update
    Java auto updater
    Microsoft default manager


    Second ,I am unable to shut down the windows..it just says windows shutting down but wnt do it...even after 2 hrs.finally I had to shut the power.

    Will update the others.


    Thanks
     
  13. seemacima

    seemacima Thread Starter

    Joined:
    Jul 16, 2011
    Messages:
    212
    About the RAM I am not sure will need to ask my husband as he changed the system a yr ago..
     
  14. seemacima

    seemacima Thread Starter

    Joined:
    Jul 16, 2011
    Messages:
    212
    I am having hard time updating java and adobe
    ..it keep bringing errors as soon as about to finish..:(
    Will try later again.
     
  15. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    80,956
    First Name:
    Frank
    What "Window cleaner" are you referring to? :confused:

    You might consider formatting the hard drive and doing a clean reinstall of Windows XP and getting a fresh start.

    --------------------------------------------------------
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1027007

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice