system stopped screen

[kensmith57]

I removed spy sheriff but still have a blue screen that reads " system stopped,system has been stopped due to a serious malfunction. spyware activity has been detected. It is recomended to use spyware removal tool to prevent data loss."
When I go to desktop and display my background choices are locked. how do I get rid of this screen?

 

[Elvandil]

The screen is no doubt itself a message from malware trying to sell you something and not from Windows. Run AdAware, Spybot, and MS Antispyware. You may also want to post a HijackThis log in the Security forum.

You may be able to identify the culprit from the Task Manager or among your startups. But if you have one piece of malware, you probably have more.

 

[kensmith57]

I have run Spy Bouncer, a-squared, Ewido Security Suite and Norton. Still no luck. Task Manager is also locked. How do I run Hijack This? I am using Windows 2000 Professional.

 

[Elvandil]

Get a copy of HJT on this page:

http://www.spywareinfo.com/~merijn/downloads.html

Create a folder for it and run it from within the folder. Use the options to create a log file. Post the contents of the log in the Security forum with a polite request for someone to look it over. Suspicious startups and so on are usually pretty easy to spot in those logs.

 

[Bob Cerelli]

What happens if you boot to safe mode?

Can you run a scan from there?

 

[kensmith57]

have ran scans in safe mode and removed all infected files but when i reboot the same screen comes up. task manager and background tabs are locked. ran a hijack this log and posted it under security but nobody has tried to help me with it.

 

[Elvandil]

have ran scans in safe mode and removed all infected files but when i reboot the same screen comes up. task manager and background tabs are locked. ran a hijack this log and posted it under security but nobody has tried to help me with it.

Since this is a malware problem, go to your thread and post in it to move it back to the top. With so many posts, some occasionally go to the bottom unnoticed.