System Tools Gone!

[Jerry232]

Hello,

I am running Win XP Home Edition and somehow I have lost the System Tools section.

When I go to Start > Programs> Accessories it is not listed anymore. No defrag, nothing.

Any help would be greatly appreciated.

Thank you,
---Jerry---

 

[stu37]

hi Jerry,
Have you tried system restore to see if that will do it? Just go back to latest bold date before this happened. good luck
bob

 

[telecom69]

Hi there,I was helped some time back by this courtesy of Debe (mtbird)
hope its some help ......

Start by making a folder (name it system tools) in ....
C:\WINDOWS\START MENU\PROGRAMS\ACCESSORIES

Then add shortcuts to this folder.
Here are the paths.....

scandisk - C:\WINDOWS\SCANDSKW.EXE

disk defragmenter - C:\WINDOWS\DEFRAG.EXE

disk cleanup - C:\WINDOWS\CLEANMGR.EXE

system restore - C:\WINDOWS\SYSTEM\RESTORE\RSTRUI.EXE

 

[Jerry232]

Thanks for the replies.

Bob, I have installed a lot of items since this problem appeared so I hesitate doing a system restore at this time.

Telecom 69, I looked for the following items to make shortcuts but they are not listed:
scandisk - C:\WINDOWS\SCANDSKW.EXE
disk defragmenter - C:\WINDOWS\DEFRAG.EXE
disk cleanup - C:\WINDOWS\CLEANMGR.EXE
system restore - C:\WINDOWS\SYSTEM\RESTORE\RSTRUI.EXE

A little history. Prior to this problem I was getting the following notice:
Intel Base - Code, PXE-2.1 (Build 083)
Copyright.....
Client Mac Addr: 00 03 47 E5 70 68 Guid: F2C7 FA94-2331-11D6-A81A 0030D3005 E61
PXE - E51: No DHCP or proxy DHCP offers were received
PXE - MOF: Exiting Intel PXE ROM.
Boot Failure : System Halted

This problem comes and goes now it is gone.

Again, thank you both for the help. Any other suggestions would be great.

---Jerry---

 

[Corrosive]

Try digging about on your Windows discs for the appropriate files. You might be able to restore them that way.

 

[dvk01]

You won't find them in c: windows in an XP system they are in

C:\ windows\system32

and scandisk is now called chkdsk.exe


Derek

 

[Jerry232]

Derek,

Went into System 32 and found chkdsk application file. I opened it and it ran a 3 stage program to repair some files.

Defrag also an application file. When I opened it there was just a small black screen that opened for an instant.

Did not find any .exe designation on either one.

Also just noticed that MS Games such as solitare etc is missing not that I use them.

Do you know if I can re-install XP over top of XP without causing any additional problems?

Thanks---Jerry---

 

[dvk01]

Originally posted by Jerry232:
Derek,

Went into System 32 and found chkdsk application file. I opened it and it ran a 3 stage program to repair some files.

Defrag also an application file. When I opened it there was just a small black screen that opened for an instant.

Did not find any .exe designation on either one.

Also just noticed that MS Games such as solitare etc is missing not that I use them.

Do you know if I can re-install XP over top of XP without causing any additional problems?

Thanks---Jerry---

They are all .exe files on my system.

As far as I know yes, just do a repair install of XP. that reinstalls xp over the top and keeps all existing settings.

Boot using windows xp cd and use repair option

Derek

 

[Jerry232]

Derek,

Tried something like that once but I never saw a "Repair Option".

Got into something called "Windows Component Wizzard" on the XP CD. Very confussing as it said "To add or remove a component click the checkbox" but their is no option to choose Add or Remove. Nothing indicates that if you click a checkbox you are adding or removing.

I guess I was removing. Anyway, I clicked "Accessories and Utilities" hoping that would re-install "System Tools" but all it did was to remove IE and Outlook Express icons and program which took a while to get both back from the Recycle Bin.

I have never seen a "Repair Option" on the XP CD. Can you tell me where I might find it?

Thank you so much for your time in trying to help me with this problem, so very much appreciated.

---Jerry---

 

[dvk01]

To use it you need to boot using cd

put cd into drive and turn off computer then restart it.


once there lots of options on black screen use repair xp

Derek

 

[dvk01]

I really find it hard to believe that tools are missing from windows/system32

try this

right click on start button /click on properties/select classic start menu/customize/add

then create new short cuts using the wizard and put them in tools folder on start menu

when all done revert back to xp start menu

browse to windows/system32 you need shortcuts to

Scandisk called chkdsk.exe

defrag called dfrg.msc
disk cleanup - cleanmgr.exe
system restore - RESTORE\RSTRUI.EXE

Derek

 

[Jerry232]

Derek,

I tried what you suggested:
"To use it you need to boot using cd.
Put cd into drive and turn off computer then restart it.
Once there lots of options on black screen use repair xp"

Never got to a black screen it just booted to my regular desktop. I did this several times with same results. Was their anything else I should have done?

I then tried your second suggestion:
"Right click on start button /click on properties/select classic start menu/customize/add"
The next screen said to "Type location of item" or Browse. Can not find location of Defrag ect to make a shortcut. Didn't know what to type here.

"Then create new shortcuts using the wizard and put them in tools folder on start menu". Did not create shortcuts and their is no Tools Folder in my Start Menu.

I looked everywhere also did several searches and I can not find: dfrg.msc, chkdsk.exe or System Tools.

I do have System Restore and Disk Cleanup because I previously made shortcuts for them. Both are working ok.

So Derek, that's where I am.

I want to thank you again for sticking with me.

---Jerry---

 

[dvk01]

It looks like you have your bios set to boot from hd 1st and cd 2nd

you need to enter bios and change boot order to boot from cd 1st

Derek

 

[dvk01]

Jerry before you go to all the reinstall palaver try something else

double click on my computer icon on desktop.. then rightclick on drive c.. click on properties and then tools tab. there should be several system tools.. defrag.. error checking and possibly back up are any or all of them there

Derek

 

[dvk01]

Jerry the penny has dropped at last you have o/s file hidden

open my documents folder

at the top click on tools/folder options/view then in advanced settings

tick the display contents of system folders

show hidden files and folders

and untick hide protected operating system files

That will allow you to see the files in c:\windows\system 32 and make shortcuts to them

Derek