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System Tools Gone!

Discussion in 'All Other Software' started by Jerry232, Jan 10, 2003.

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  1. Jerry232

    Jerry232 Thread Starter

    Joined:
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    Hello,

    I am running Win XP Home Edition and somehow I have lost the System Tools section.

    When I go to Start > Programs> Accessories it is not listed anymore. No defrag, nothing.

    Any help would be greatly appreciated.

    Thank you,
    ---Jerry---
     
  2. stu37

    stu37

    Joined:
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    hi Jerry,
    Have you tried system restore to see if that will do it? Just go back to latest bold date before this happened. good luck
    bob
     
  3. telecom69

    telecom69 Gone but never forgotten

    Joined:
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    Hi there,I was helped some time back by this courtesy of Debe (mtbird)
    hope its some help ......

    Start by making a folder (name it system tools) in ....
    C:\WINDOWS\START MENU\PROGRAMS\ACCESSORIES

    Then add shortcuts to this folder.
    Here are the paths.....

    scandisk - C:\WINDOWS\SCANDSKW.EXE

    disk defragmenter - C:\WINDOWS\DEFRAG.EXE

    disk cleanup - C:\WINDOWS\CLEANMGR.EXE

    system restore - C:\WINDOWS\SYSTEM\RESTORE\RSTRUI.EXE
     
  4. Jerry232

    Jerry232 Thread Starter

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    Thanks for the replies.

    Bob, I have installed a lot of items since this problem appeared so I hesitate doing a system restore at this time.

    Telecom 69, I looked for the following items to make shortcuts but they are not listed:
    scandisk - C:\WINDOWS\SCANDSKW.EXE
    disk defragmenter - C:\WINDOWS\DEFRAG.EXE
    disk cleanup - C:\WINDOWS\CLEANMGR.EXE
    system restore - C:\WINDOWS\SYSTEM\RESTORE\RSTRUI.EXE

    A little history. Prior to this problem I was getting the following notice:
    Intel Base - Code, PXE-2.1 (Build 083)
    Copyright.....
    Client Mac Addr: 00 03 47 E5 70 68 Guid: F2C7 FA94-2331-11D6-A81A 0030D3005 E61
    PXE - E51: No DHCP or proxy DHCP offers were received
    PXE - MOF: Exiting Intel PXE ROM.
    Boot Failure : System Halted

    This problem comes and goes now it is gone.

    Again, thank you both for the help. Any other suggestions would be great.

    ---Jerry---
     
  5. Corrosive

    Corrosive

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    Try digging about on your Windows discs for the appropriate files. You might be able to restore them that way.
     
  6. dvk01

    dvk01 Moderator Malware Specialist

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    Derek
    You won't find them in c: windows in an XP system they are in

    C:\ windows\system32

    and scandisk is now called chkdsk.exe


    Derek
     
  7. Jerry232

    Jerry232 Thread Starter

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    Derek,

    Went into System 32 and found chkdsk application file. I opened it and it ran a 3 stage program to repair some files.

    Defrag also an application file. When I opened it there was just a small black screen that opened for an instant.

    Did not find any .exe designation on either one.

    Also just noticed that MS Games such as solitare etc is missing not that I use them.

    Do you know if I can re-install XP over top of XP without causing any additional problems?

    Thanks---Jerry---
     
  8. dvk01

    dvk01 Moderator Malware Specialist

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    Derek
    They are all .exe files on my system.

    As far as I know yes, just do a repair install of XP. that reinstalls xp over the top and keeps all existing settings.

    Boot using windows xp cd and use repair option

    Derek
     
  9. Jerry232

    Jerry232 Thread Starter

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    Derek,

    Tried something like that once but I never saw a "Repair Option".

    Got into something called "Windows Component Wizzard" on the XP CD. Very confussing as it said "To add or remove a component click the checkbox" but their is no option to choose Add or Remove. Nothing indicates that if you click a checkbox you are adding or removing.

    I guess I was removing. Anyway, I clicked "Accessories and Utilities" hoping that would re-install "System Tools" but all it did was to remove IE and Outlook Express icons and program which took a while to get both back from the Recycle Bin.

    I have never seen a "Repair Option" on the XP CD. Can you tell me where I might find it?

    Thank you so much for your time in trying to help me with this problem, so very much appreciated.

    ---Jerry---
     
  10. dvk01

    dvk01 Moderator Malware Specialist

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    Derek
    To use it you need to boot using cd

    put cd into drive and turn off computer then restart it.


    once there lots of options on black screen use repair xp

    Derek
     
  11. dvk01

    dvk01 Moderator Malware Specialist

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    I really find it hard to believe that tools are missing from windows/system32

    try this

    right click on start button /click on properties/select classic start menu/customize/add

    then create new short cuts using the wizard and put them in tools folder on start menu

    when all done revert back to xp start menu

    browse to windows/system32 you need shortcuts to

    Scandisk called chkdsk.exe

    defrag called dfrg.msc
    disk cleanup - cleanmgr.exe
    system restore - RESTORE\RSTRUI.EXE

    Derek
     
  12. Jerry232

    Jerry232 Thread Starter

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    Derek,

    I tried what you suggested:
    "To use it you need to boot using cd.
    Put cd into drive and turn off computer then restart it.
    Once there lots of options on black screen use repair xp"

    Never got to a black screen it just booted to my regular desktop. I did this several times with same results. Was their anything else I should have done?

    I then tried your second suggestion:
    "Right click on start button /click on properties/select classic start menu/customize/add"
    The next screen said to "Type location of item" or Browse. Can not find location of Defrag ect to make a shortcut. Didn't know what to type here.

    "Then create new shortcuts using the wizard and put them in tools folder on start menu". Did not create shortcuts and their is no Tools Folder in my Start Menu.

    I looked everywhere also did several searches and I can not find: dfrg.msc, chkdsk.exe or System Tools.

    I do have System Restore and Disk Cleanup because I previously made shortcuts for them. Both are working ok.

    So Derek, that's where I am.

    I want to thank you again for sticking with me.

    ---Jerry---
     
  13. dvk01

    dvk01 Moderator Malware Specialist

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    It looks like you have your bios set to boot from hd 1st and cd 2nd

    you need to enter bios and change boot order to boot from cd 1st

    Derek
     
  14. dvk01

    dvk01 Moderator Malware Specialist

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    Jerry before you go to all the reinstall palaver try something else

    double click on my computer icon on desktop.. then rightclick on drive c.. click on properties and then tools tab. there should be several system tools.. defrag.. error checking and possibly back up are any or all of them there

    Derek
     
  15. dvk01

    dvk01 Moderator Malware Specialist

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    Jerry the penny has dropped at last you have o/s file hidden

    open my documents folder

    at the top click on tools/folder options/view then in advanced settings

    tick the display contents of system folders

    show hidden files and folders

    and untick hide protected operating system files

    That will allow you to see the files in c:\windows\system 32 and make shortcuts to them

    Derek
     
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