Hi, let us have some Pc specifications.
Check and post
TSG System Information Utility - found here. http://static.techguy.org/download/SysInfo.exe
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When are you getting the blue screen, at start up, when playing games, etc?
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is associated with 'Asmedia 106x SATA Host Controller Drive from ASMedia Technology Inc.'
However, that may not be where the blue screen started or be the cause of the problem. https://www.systemlookup.com/Drivers/10480-asstor64_sys.html
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Post the Minidump files
Create a new folder on the desktop and call it dumpfiles [or something similar]
Look in c:\windows\minidump
Copy the last 4 minidump files to that folder.
Close the folder and right click on it and select Send To Compressed [zipped] Folder.
Windows will compress the file and then save the new zipped file in the same location.
Attach the zip folder by using the 'Upload a File' button.
Tech Support Guy System Info Utility version 1.0.0.9
OS Version: Microsoft Windows 10 Pro, 64 bit, Build 19042, Installed 20210317194620.000000+000
Processor: AMD Ryzen 5 2600X Six-Core Processor, AMD64 Family 23 Model 8 Stepping 2, CPU Count: 12
Total Physical RAM: 16 GB
Graphics Card: NVIDIA GeForce RTX 2060
Hard Drives: C: 222 GB (18 GB Free); D: 931 GB (900 GB Free);
Motherboard: ASRock B450 Gaming K4, s/n M80-B8025400598
System: American Megatrends Inc., ver ALASKA - 1072009, s/n To Be Filled By O.E.M.
Antivirus: Windows Defender, Enabled and Updated
Tried sending minidump to zipped file but it says file not found.
I do play games and watch streams a lot, although today it is happening whilst just browsing 3 minutes after starting my computer up. 3 times in a row now it has happened just 3 mins after startup.
Try again to attach the mindump files as they should help in finding the problem.
Create a new folder on the desktop and call it dumpfiles [or something similar]
Look in c:\windows\minidump
Copy the last 4 minidump files to that folder.
Close the folder and right click on it and select Send To Compressed [zipped] Folder.
Windows will compress the file and then save the new zipped file in the same location.
Attach the zip folder by using the 'Upload a File' button.
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Some reasons for Blue Screens
New hardware or Software installed.
Device driver or Video driver, corrupted or faulty.
Faulty Ram - Overheating - Dying hard drive, etc.
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Updated AMD and Nvidia drivers.
AMD http://support.amd.com/en-us/download/auto-detect-tool
Nvidia https://www.nvidia.com/Download/Scan.aspx?lang=en-us
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Also run system file checker.
Click on Search - Type cmd
Right click on cmd select Run as Administrator.
At the Command Prompt - Type or copy and paste. sfc /scannow
Press Enter.
Let it run to completion - then restart your pc and let us know if any of the above has helped.
Minidumps x3 - all showing the same error - asstor64.sys
PHP:
0: kd> !analyze -v
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Debugging Details:
------------------
*** WARNING: Unable to verify timestamp for asstor64.sys
*** WARNING: Unable to verify timestamp for win32k.sys
PROCESS_NAME: System
Unable to get NonPagedPoolSt
SYMBOL_NAME: asstor64+553d
MODULE_NAME: asstor64
IMAGE_NAME: asstor64.sys
STACK_COMMAND: .cxr 0xfffff9074a6c3b60 ; kb
BUCKET_ID_FUNC_OFFSET: 553d
FAILURE_BUCKET_ID: AV_asstor64!unknown_function
Followup: MachineOwner
asstor64.sys relates to "Asmedia 106x SATA Host Controller Driver"
I can find no driver update online from Asmedia and the Host Controller Drivers, should be updated with a Windows update.
It does not mean that the Host Controller Driver was at fault when it crashed but the weakest application/file/program.etc, at that time to crash and then blue screen.
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Check if Asmedia 106x SATA Host Controller Driver - is listed in Device Manager. Search > Type > device manager
If listed, right click and select Update, Windows will search for any update if available.
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Updated AMD and Nvidia drivers, as suggested above - run system file checker and let us know if that helps. http://support.amd.com/en-us/download/auto-detect-tool https://www.nvidia.com/Download/Scan.aspx?lang=en-us
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Click on Search - Type cmd
Right click on cmd select Run as Administrator.
At the Command Prompt - Type or copy and paste.
sfc /scannow
Press Enter.
Let it run to completion - then restart your pc and let us know if any of the above has helped.
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