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SystemErrorReporting Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION.

Discussion in 'Windows Server' started by MANGuerreiro, Feb 19, 2013.

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  1. MANGuerreiro

    MANGuerreiro Thread Starter

    Dec 2, 2012
    Hi, i´ve Windows Server 2008 R2 running on my pc as workstation for quite some time and it has worked just fine.

    Since a few days now, almost every time i use Microsoft office and only when office´s running, suddenly it gets a Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION.
    This is a blue screen - unexpected-shutdown-error.

    I´ve searched for this error´s possible cause and solution and it´s been hard to find a solid solution.

    It indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.

    Can anyone help me fixing this please? I uploaded the few last "Mini Dump Files" if that could help solving the problem.

    I also searched the Windows file log report and i encountered the following:

    og Name: System
    Source: Microsoft-Windows-WER-SystemErrorReporting
    Date: 19-02-2013 20:01:43
    Event ID: 1001
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: WIN-CG00S6L1U7D
    The computer has rebooted from a bugcheck.

    The bugcheck was: 0x0000003b
    (0x00000000c0000005, 0xfffff80001cbb840, 0xfffff8801d93f7a0, 0x0000000000000000).

    A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 021913-25552-01.

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <TimeCreated SystemTime="2013-02-19T20:01:43.000000000Z" />
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Security />
    <Data Name="param1">0x0000003b (0x00000000c0000005, 0xfffff80001cbb840, 0xfffff8801d93f7a0, 0x0000000000000000)</Data>
    <Data Name="param2">C:\Windows\MEMORY.DMP</Data>
    <Data Name="param3">021913-25552-01</Data>
  2. MANGuerreiro

    MANGuerreiro Thread Starter

    Dec 2, 2012
    mini dump files
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