1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

SystemErrorReporting Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION.

Discussion in 'Windows Server' started by MANGuerreiro, Feb 19, 2013.

Thread Status:
Not open for further replies.
  1. MANGuerreiro

    MANGuerreiro Thread Starter

    Joined:
    Dec 2, 2012
    Messages:
    8
    Hi, i´ve Windows Server 2008 R2 running on my pc as workstation for quite some time and it has worked just fine.

    Since a few days now, almost every time i use Microsoft office and only when office´s running, suddenly it gets a Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION.
    This is a blue screen - unexpected-shutdown-error.

    I´ve searched for this error´s possible cause and solution and it´s been hard to find a solid solution.

    It indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This error has been linked to excessive paged pool usage and may occur due to user-mode graphics drivers crossing over and passing bad data to the kernel code.


    Can anyone help me fixing this please? I uploaded the few last "Mini Dump Files" if that could help solving the problem.


    I also searched the Windows file log report and i encountered the following:




    og Name: System
    Source: Microsoft-Windows-WER-SystemErrorReporting
    Date: 19-02-2013 20:01:43
    Event ID: 1001
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: WIN-CG00S6L1U7D
    Description:
    The computer has rebooted from a bugcheck.

    The bugcheck was: 0x0000003b
    (0x00000000c0000005, 0xfffff80001cbb840, 0xfffff8801d93f7a0, 0x0000000000000000).

    A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 021913-25552-01.

    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
    <EventID Qualifiers="16384">1001</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-02-19T20:01:43.000000000Z" />
    <EventRecordID>33986</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>WIN-CG00S6L1U7D</Computer>
    <Security />
    </System>
    <EventData>
    <Data Name="param1">0x0000003b (0x00000000c0000005, 0xfffff80001cbb840, 0xfffff8801d93f7a0, 0x0000000000000000)</Data>
    <Data Name="param2">C:\Windows\MEMORY.DMP</Data>
    <Data Name="param3">021913-25552-01</Data>
    </EventData>
    </Event>
     
  2. MANGuerreiro

    MANGuerreiro Thread Starter

    Joined:
    Dec 2, 2012
    Messages:
    8
    mini dump files
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1090234

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice