I have a crazy room mate who has a networking degree and he has done something to my comcast cable before going on vacation!
*Insert angry face here* (We have had a stupid feud the past month, long story, lease expires in 6 months)
I could have a cable man come but I don't know that it's a cable issue strictly (and not a comp. issue), I don't have a 12
hour window ANY day of the week working two jobs, and, frankly, you guys seem to know much more than a cable guy
So I would MUCH MUCH appreciate your help.
OK SO...
He seems to have set his backdoor programming to a timed schedule, much to my dismay, right about the time I get home from
work until when I go to bed, EVERY DAY. So about 4-6pm until about 12-2am.
I don't know if that information helps.
The modem AND the cable tv are both affected as though the coaxial cable is physically unplugged. (I know this because I've
unplugged the coaxial cable to both my cable amplifier thingy next to the tv and the coaxial to my modem when they were
working to see what the lights did)
But I also know that nobody is physically unplugging it.
I have tried numerous resets and different normal troubleshooting and I assure you, this isn't a normal case of the tech-
noob.
The front of my motorola modem shows the power light on green, the pc activity light on orange (at least when my routers
plugged in) but the recieve light blinks green very slowly like 2-3 seconds on, 2-3 seconds off.
The send light and the online light both are not on.
Also, another weird thing is that while my digital cable tv doesnt work (its hooked up to a dct700 Digital Consumer Terminal
from motorola) I have a non-digital connection that works while both the internet and digital cable dont work.
What I really don't get is that I'm both sending and recieving packets when I click properties on either the wireless when
I'm trying to access the internet through that and the hard wire LAN ethernet connection; this is when I click on properties
for network adapters.
When I checked the vista desktop plugged into the router with an ethernet cord, it gave me a dns server error when I ran the
automatic netowork diagnostics
"Cannot communicate with the primary DNS server (68.87.69.150)
Netowork diagnostics pinged the remote host but did not recieve a response"
I ran an ipconfig /all with:
1) my computer wireless from the router,
2) My desktop wired into the router
3) My laptop wired into the router
4) My laptop wired into the MODEM directly.
I reset it dozens of times each time waiting plenty of time at least 30 mins. unplugged coax then unplugged modem power
waited 30 mins, unplugged power then unplugged coax, and the other two combinations of turning it back on (coax first then
power and power first then coax)
There is def. some things I forgot to mention (as I tinkered for hours) and I apologize if me doing so wastes anyone's time
I don't know where to go from here.
HELPPP! PLEASE!
Sincereley, David Timmis
_________________________________________________________________________________
IPCONFIG /ALL WITH NORMAL SETTINGS (before tinkering) (Connected to the modem)
C:\Users\DT>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : DT-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Fast Ethernet
Physical Address. . . . . . . . . : 00-1F-16-1E-73-7A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9878:5b86:1005:bc44%2(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.100.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, December 21, 2010 5:17:19 AM
Lease Expires . . . . . . . . . . : Tuesday, December 21, 2010 5:24:02 AM
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 192.168.100.1
DHCPv6 IAID . . . . . . . . . . . : 251666198
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-3B-A9-43-00-1F-16-1E-73-7A
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{FFED9960-6776-433E-AF14-645EB75AE9F1}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
_________________________________________________________________________________
IPCONFIG /ALL WHEN I DISABLED IPv6 and SET THE DNS MANUALLY TO THE 2nd LISTED PRIMARY ONE. (I have no idea lol)(Connected to
the modem)
C:\Users\DT>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : DT-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Fast Ethernet
Physical Address. . . . . . . . . : 00-1F-16-1E-73-7A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.100.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, December 21, 2010 5:17:19 AM
Lease Expires . . . . . . . . . . : Tuesday, December 21, 2010 5:17:39 AM
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 192.168.100.1
DNS Servers . . . . . . . . . . . : 68.87.85.102
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{FFED9960-6776-433E-AF14-645EB75AE9F1}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
*Insert angry face here* (We have had a stupid feud the past month, long story, lease expires in 6 months)
I could have a cable man come but I don't know that it's a cable issue strictly (and not a comp. issue), I don't have a 12
hour window ANY day of the week working two jobs, and, frankly, you guys seem to know much more than a cable guy
So I would MUCH MUCH appreciate your help.
OK SO...
He seems to have set his backdoor programming to a timed schedule, much to my dismay, right about the time I get home from
work until when I go to bed, EVERY DAY. So about 4-6pm until about 12-2am.
I don't know if that information helps.
The modem AND the cable tv are both affected as though the coaxial cable is physically unplugged. (I know this because I've
unplugged the coaxial cable to both my cable amplifier thingy next to the tv and the coaxial to my modem when they were
working to see what the lights did)
But I also know that nobody is physically unplugging it.
I have tried numerous resets and different normal troubleshooting and I assure you, this isn't a normal case of the tech-
noob.
The front of my motorola modem shows the power light on green, the pc activity light on orange (at least when my routers
plugged in) but the recieve light blinks green very slowly like 2-3 seconds on, 2-3 seconds off.
The send light and the online light both are not on.
Also, another weird thing is that while my digital cable tv doesnt work (its hooked up to a dct700 Digital Consumer Terminal
from motorola) I have a non-digital connection that works while both the internet and digital cable dont work.
What I really don't get is that I'm both sending and recieving packets when I click properties on either the wireless when
I'm trying to access the internet through that and the hard wire LAN ethernet connection; this is when I click on properties
for network adapters.
When I checked the vista desktop plugged into the router with an ethernet cord, it gave me a dns server error when I ran the
automatic netowork diagnostics
"Cannot communicate with the primary DNS server (68.87.69.150)
Netowork diagnostics pinged the remote host but did not recieve a response"
I ran an ipconfig /all with:
1) my computer wireless from the router,
2) My desktop wired into the router
3) My laptop wired into the router
4) My laptop wired into the MODEM directly.
I reset it dozens of times each time waiting plenty of time at least 30 mins. unplugged coax then unplugged modem power
waited 30 mins, unplugged power then unplugged coax, and the other two combinations of turning it back on (coax first then
power and power first then coax)
There is def. some things I forgot to mention (as I tinkered for hours) and I apologize if me doing so wastes anyone's time
I don't know where to go from here.
HELPPP! PLEASE!
Sincereley, David Timmis
_________________________________________________________________________________
IPCONFIG /ALL WITH NORMAL SETTINGS (before tinkering) (Connected to the modem)
C:\Users\DT>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : DT-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Fast Ethernet
Physical Address. . . . . . . . . : 00-1F-16-1E-73-7A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::9878:5b86:1005:bc44%2(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.100.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, December 21, 2010 5:17:19 AM
Lease Expires . . . . . . . . . . : Tuesday, December 21, 2010 5:24:02 AM
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 192.168.100.1
DHCPv6 IAID . . . . . . . . . . . : 251666198
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-3B-A9-43-00-1F-16-1E-73-7A
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{FFED9960-6776-433E-AF14-645EB75AE9F1}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
_________________________________________________________________________________
IPCONFIG /ALL WHEN I DISABLED IPv6 and SET THE DNS MANUALLY TO THE 2nd LISTED PRIMARY ONE. (I have no idea lol)(Connected to
the modem)
C:\Users\DT>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : DT-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Broadcom NetLink (TM) Fast Ethernet
Physical Address. . . . . . . . . : 00-1F-16-1E-73-7A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 192.168.100.11(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, December 21, 2010 5:17:19 AM
Lease Expires . . . . . . . . . . : Tuesday, December 21, 2010 5:17:39 AM
Default Gateway . . . . . . . . . :
DHCP Server . . . . . . . . . . . : 192.168.100.1
DNS Servers . . . . . . . . . . . : 68.87.85.102
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{FFED9960-6776-433E-AF14-645EB75AE9F1}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes