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tape drive question(s)

Discussion in 'Hardware' started by mraaron012, Feb 24, 2006.

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  1. mraaron012

    mraaron012 Thread Starter

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    okay our IT person really bungled up the server where I work. After wiping out a hard drive that had thousands of important files on it, he assured my department that the files were backed up onto said server. So when he installed a new hard drive and tried to upload them from the server, all of the files were corrupted.

    He now says that these files are still on the tape drive, but for whatever reason he is having trouble accessing them.

    What would be the easiest way for him (and us) to recaquire these files and transfer them back to our computer.? I am at my wits' end and it's difficult to get an answer out of the responsible party as to the status of the data in question.

    Any and all help/assistance/guidance would be GREATLY appreciated.
     
  2. Rockn

    Rockn

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    Firstly, what program was used to back up the files? What media was it backed up to, DAT, TRavan, etc. Sounds like the guy needs to be fired. I'll help out if I can.
     
  3. JohnWill

    JohnWill Retired Moderator

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    I agree with one point here, fire the idiot and get someone competent before he loses any possible data that's still available! :rolleyes:

    As Rockn says, the method of recovery is going to depend on the specific backup application, the type of drive, as well as the O/S in use.
     
  4. mraaron012

    mraaron012 Thread Starter

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    The only information I can supply right now is that the files were a combination of JPEGS and .txt files used to document the source of the JPEGs.

    I also believe the O/S is Windows XP.

    Hopefully next week, I can get the other particulars from him and relay them back to you guys.


    Again, thank you for your time and assistance.
     
  5. JohnWill

    JohnWill Retired Moderator

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    You really need to know specifically what backup application was used, even to the version of the software. Also, you're going to have to know if there's a recovery method without the software installed if you're trying to restore from scratch.
     
  6. mraaron012

    mraaron012 Thread Starter

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    The only information I was able to get out of our IT person was the following:

    The tape drive is a cGate, and the hard drive it was backed up to is a 20GB hard drive.

    Not sure if this helps any, but that is all I was able to get.
     
  7. JohnWill

    JohnWill Retired Moderator

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    I suggest you bring in a local consultant that comes with good recommendations to sort out the issue and figure out what you have. There is no way we'll be able to do the job remotely with that amount of information.
     
  8. mraaron012

    mraaron012 Thread Starter

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    this issue still and probably will never be resolved.

    Again, thank you to all who were nice enough to post suggestions and ideas. It was greatly appreciated.
     
  9. JohnWill

    JohnWill Retired Moderator

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    Sorry we couldn't be more help, but this is one of those "hands on" types of problems.
     
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