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Targeted Read/Short Self Test Failed??

Discussion in 'All Other Software' started by tech_noob85, Apr 2, 2012.

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  1. tech_noob85

    tech_noob85 Thread Starter

    Joined:
    Oct 3, 2011
    Messages:
    11
    Hey,

    I'm wanting to know what I do to resolve these issues (attached). Do I need to worry? Thanks! :eek:

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 5
    Processor Count: 4
    RAM: 3894 Mb
    Graphics Card: Intel(R) HD Graphics, 1723 Mb
    Hard Drives: C: Total - 461838 MB, Free - 408425 MB;
    Motherboard: Dell Inc., 0WXY9J
    Antivirus: Microsoft Security Essentials, Updated and Enabled
     

    Attached Files:

  2. Triple6

    Triple6 Moderator

    Joined:
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    Messages:
    52,815
    First Name:
    Rob
    I think that says it all.
     
  3. tech_noob85

    tech_noob85 Thread Starter

    Joined:
    Oct 3, 2011
    Messages:
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    Thank you for that enlightening advice. As my user name suggests, I'm not a whiz with these things so I do not know how to "replace a drive"
     
  4. Triple6

    Triple6 Moderator

    Joined:
    Dec 26, 2002
    Messages:
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    First Name:
    Rob
    If the laptop is still under warranty, then Dell will send you a replacement drive. If not you will have to buy a new one.

    Here's a similar drive: http://www.newegg.com/Product/Product.aspx?Item=N82E16822136567

    To replace it, see here: http://www.youtube.com/watch?v=t-5YSPimZCk

    You'll also need to either image your current drive to the new one or reinstall everything from the Recovery Discs.

    To image the drive you can use an adapter like this: http://www.newegg.com/Product/Product.aspx?Item=N82E16812123312

    And use the WD Software to image it: http://support.wdc.com/product/downloaddetail.asp?swid=119&wdc_lang=en
     
  5. Brinaq

    Brinaq

    Joined:
    Feb 17, 2012
    Messages:
    73
    Same computer as meeeeee????

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz, Intel64 Family 6 Model 37 Stepping 5
    Processor Count: 4
    RAM: 2998 Mb
    Graphics Card: Intel(R) HD Graphics, 1275 Mb
    Hard Drives: C: Total - 461838 MB, Free - 170950 MB;
    Motherboard: Dell Inc., 0WXY9J
    Antivirus: Norton 360, Disabled

    Maybe... but too lazy to go thru it all right now *yawn*
     
  6. tech_noob85

    tech_noob85 Thread Starter

    Joined:
    Oct 3, 2011
    Messages:
    11
    ...erm....yes it looks the same
     
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