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Task Manager Disabled

Discussion in 'Windows XP' started by Pleazin4u, Oct 19, 2003.

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  1. Pleazin4u

    Pleazin4u Thread Starter

    Joined:
    Oct 19, 2003
    Messages:
    224
    HELP!!! A few months back I got some "free on-line help" from the company I bought the computer from... They had me disable my task manager. I want to re-enable it... I tried to run regedit, it is also disabled by the administrator.

    Please excuse the double post, I did a search and found a thread already on this subject, but it was listed as "resolved" so I wasnt sure if it would be read.
     
  2. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,196
    First Name:
    Derek
    go to http://www.spywareinfo.com/~merijn/files/hijackthis.zip , and download 'Hijack This!'.
    Unzip, doubleclick HijackThis.exe, and hit "Scan".

    When the scan is finished, the "Scan" button will change into a "Save Log" button.
    Press that, save the log somewhere, and please copy & paste its contents to the forum.

    It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required, so do NOT fix anything yet.
    Someone here will be happy to help you analyze the results.
     
  3. Lance1

    Lance1

    Joined:
    Aug 4, 2003
    Messages:
    5,602
  4. Pleazin4u

    Pleazin4u Thread Starter

    Joined:
    Oct 19, 2003
    Messages:
    224
    ok here goes


    Running processes:
    C:\WINNT\System32\smss.exe
    C:\WINNT\system32\winlogon.exe
    C:\WINNT\system32\services.exe
    C:\WINNT\system32\lsass.exe
    C:\WINNT\system32\svchost.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\system32\spoolsv.exe
    C:\WINNT\Explorer.EXE
    C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    C:\WINNT\System32\wjview.exe
    C:\Program Files\Real\RealPlayer\RealPlay.exe
    C:\WINNT\System32\igfxtray.exe
    C:\WINNT\System32\hkcmd.exe
    C:\WINNT\GWMDMMSG.exe
    C:\WINNT\System32\SK9910DM.EXE
    C:\Program Files\Hotbar\bin\4.3.1.0\HbInst.exe
    C:\Program Files\America Online 8.0\aoltray.exe
    C:\WINNT\System32\PackethSvc.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    C:\Program Files\McAfee\McAfee VirusScan\Avsynmgr.exe
    C:\Program Files\Norton AntiVirus\navapsvc.exe
    C:\WINNT\System32\svchost.exe
    C:\WINNT\wanmpsvc.exe
    C:\Program Files\McAfee\McAfee VirusScan\Avconsol.exe
    C:\WINNT\system32\ZoneLabs\vsmon.exe
    C:\PROGRA~1\ZONELA~1\ZONEAL~1\ZONEAL~1.EXE
    C:\Program Files\America Online 9.0a\waol.exe
    C:\Program Files\America Online 9.0a\shellmon.exe
    C:\WINNT\System32\wuauclt.exe
    C:\Documents and Settings\dENISE\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr/*http://www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus.../*http://www.yahoo.com/ext/search/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr/*http://www.yahoo.com
    O2 - BHO: (no name) - {000004CC-E4FF-4F2C-BC30-DBEF0B983BC9} - C:\WINNT\IPINSIGT.DLL
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
    O2 - BHO: (no name) - {40AC4D2D-491D-11D4-AAF2-0008C75DCD2B} - C:\WINNT\system32\mbho.dll
    O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet4_80.dll
    O2 - BHO: (no name) - {85A702BA-EA8F-4B83-AA07-07A5186ACD7E} - C:\Program Files\MediaLoads Enhanced\ME2.DLL
    O2 - BHO: (no name) - {B195B3B3-8A05-11D3-97A4-0004ACA6948E} - C:\Program Files\Hotbar\bin\4.3.1.0\HbHostIE.dll
    O2 - BHO: (no name) - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
    O3 - Toolbar: &Hotbar - {B195B3B3-8A05-11D3-97A4-0004ACA6948E} - C:\Program Files\Hotbar\bin\4.3.1.0\HbHostIE.dll
    O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Common\ycomp5_1_6_0.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
    O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver\LVCOMS.EXE
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [LimeShop] wjview /cp:p "C:\Program Files\LimeShop\System\Code" Main lp: "C:\Program Files\LimeShop"
    O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
    O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
    O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
    O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
    O4 - HKLM\..\Run: [Hotbar] C:\Program Files\Hotbar\bin\4.3.1.0\HbInst.exe /Upgrade
    O4 - Startup: PowerReg Scheduler.exe
    O4 - Global Startup: America Online 8.0 Tray Icon.lnk = C:\Program Files\America Online 8.0\aoltray.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: ZoneAlarm.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
    O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
    O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\LimeShop\System\Temp\limeshop_script0.htm
    O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
    O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
    O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM)
    O9 - Extra button: Related (HKLM)
    O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
    O9 - Extra button: Real.com (HKLM)
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O16 - DPF: Pop Fu by pogo.com - http://popfu.pogo.com/applet/popfu/popfu-ob-assets.cab
    O16 - DPF: Sametime Meeting Toolkit ST25 - file://C:\WINNT\Java\ControlF1\STMeeting25.cab
    O16 - DPF: Video Poker - http://download.games.yahoo.com/games/clients/y/vps1_x.cab
    O16 - DPF: Yahoo! Backgammon - http://download.games.yahoo.com/games/clients/y/at0_x.cab
    O16 - DPF: Yahoo! Blackjack - http://download.games.yahoo.com/games/clients/y/jt0_x.cab
    O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
    O16 - DPF: Yahoo! Checkers - http://download.games.yahoo.com/games/clients/y/kt0_x.cab
    O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct0_x.cab
    O16 - DPF: Yahoo! Dominoes - http://download.games.yahoo.com/games/clients/y/dot2_x.cab
    O16 - DPF: Yahoo! Gin - http://download.games.yahoo.com/games/clients/y/nt0_x.cab
    O16 - DPF: Yahoo! Go Fish - http://download.games.yahoo.com/games/clients/y/zt0_x.cab
    O16 - DPF: Yahoo! Graffiti - http://download.games.yahoo.com/games/clients/y/grt5_x.cab
    O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt0_x.cab
    O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/games/clients/y/pt0_x.cab
    O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/potb_x.cab
    O16 - DPF: Yahoo! Pyramids - http://download.games.yahoo.com/games/clients/y/pyt0_x.cab
    O16 - DPF: {0335A685-ED24-4F7B-A08E-3BD15D84E668} - http://dl.filekicker.com/send/file/128985-NZIL/PhPSetup.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://support.gateway.com/support/contact/formassist.CAB
    O16 - DPF: {15589FA1-C456-11CE-BF01-00AA0055595A} - http://www.twistedhumor.com/program_files/2002/logicclass/LogicClassInstall.exe
    O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
    O16 - DPF: {28F00B0F-DC4E-11D3-ABEC-005004A44EEB} (Register Class) - http://content.hiwirenetworks.net/inbrowser/cabfiles/2.5.26/Hiwire.cab
    O16 - DPF: {29C13B62-B9F7-4CD3-8CEF-0A58A1A99441} - http://fdl.msn.com/public/chat/msnchat41.cab
    O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
    O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab
    O16 - DPF: {6EA1AC90-FAC5-11D3-9725-0090279053A3} (MP3.com Beam-it) - http://my.mp3.com/beamit/Beam-itActiveXControl.cab
    O16 - DPF: {6FAB0E5B-8AE4-4A98-9C1E-C34305AC195A} (UniVoice Control) - http://www.webcamnow.com/voice/UniVoice.cab
    O16 - DPF: {739E8D90-2F4C-43AD-A1B8-66C356FCEA35} (RunExeActiveX.RunExe) - hcp://system/RunExeActiveX.CAB
    O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2002092801/housecall.antivirus.com/housecall/xscan53.cab
    O16 - DPF: {7A32634B-029C-4836-A023-528983982A49} - http://fdl.msn.com/public/chat/msnchat42.cab
    O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
    O16 - DPF: {99CDFD87-F97A-42E1-9C13-D18220D90AD1} (StartFirstControl.CheckFirst) - hcp://system/StartFirstControl.CAB
    O16 - DPF: {9CCE3B43-4DE0-4236-A84E-108CA848EE6A} (WebCam Control) - http://webcamnow.com/broadcast/ActiveXWebCam.cab
    O16 - DPF: {A031D222-B496-11D2-9CC8-00105A10AAF6} (WONWebLauncher Class) - http://www.virtualvegas.com/cab/WONWebLauncherControl.cab
    O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yse/ymmapi_416.dll
    O16 - DPF: {A45F39DC-3608-4237-8F0E-139F1BC49464} - http://php.offshoreclicks.com/dialup_files/99950093.cab
    O16 - DPF: {B06CE1BC-5D9D-4676-BD28-1752DBF394E0} (Hangman Control) - http://mirror.worldwinner.com/games/v40/hangman/hangman.cab
    O16 - DPF: {BF18F2A7-8B30-11D3-A95C-00008639BD6E} (activePDF Toolkit) - https://www.clientspace.com/download/aptoolkit.cab
    O16 - DPF: {C7B05B62-C8D7-438C-840B-4994DAAA8EEE} - http://webpdp.gator.com/v3/download/pdpplugin5094_hd3ptdmgainads.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://register3.valueactive.com/246/webolr/OCX/FlashAX.cab
    O16 - DPF: {E5C97835-6865-443E-8C33-671D9C71A6D0} (LedaX Control) - http://www.clientspace.com/download/RapidocsX.cab
    O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} (&Yahoo! Companion) - http://us.dl1.yimg.com/download.yahoo.com/dl/toolbar/my/yiebio5_0_2_1.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
    O16 - DPF: {FEE7FD53-3356-4D4D-8978-2C4AE3A7E109} (WhenuDownload Class) - http://download.whenu.com/WUDownld1.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{7D929921-5B16-4A88-88FB-9ABE0CB07C0D}: NameServer = 152.163.245.134



    Thanks for the help
     
  5. Pleazin4u

    Pleazin4u Thread Starter

    Joined:
    Oct 19, 2003
    Messages:
    224
    please help!
     
  6. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    First go to add/remove programs and remove new.net
     
  7. Pleazin4u

    Pleazin4u Thread Starter

    Joined:
    Oct 19, 2003
    Messages:
    224
    Got it --- DONE !
     
  8. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Then rescan and with hjt remove these:


    O2 - BHO: (no name) - {000004CC-E4FF-4F2C-BC30-DBEF0B983BC9} - C:\WINNT\IPINSIGT.DLL
    O2 - BHO: (no name) - {40AC4D2D-491D-11D4-AAF2-0008C75DCD2B} - C:\WINNT\system32\mbho.dll
    O2 - BHO: (no name) - {4A2AACF3-ADF6-11D5-98A9-00E018981B9E} - C:\Program Files\NewDotNet\newdotnet4_80.dll
    O2 - BHO: (no name) - {85A702BA-EA8F-4B83-AA07-07A5186ACD7E} - C:\Program Files\MediaLoads Enhanced\ME2.DLL
    O2 - BHO: (no name) - {B195B3B3-8A05-11D3-97A4-0004ACA6948E} - C:\Program Files\Hotbar\bin\4.3.1.0\HbHostIE.dll

    O3 - Toolbar: &Hotbar - {B195B3B3-8A05-11D3-97A4-0004ACA6948E} - C:\Program Files\Hotbar\bin\4.3.1.0\HbHostIE.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
    O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe

    O4 - HKLM\..\Run: [Hotbar] C:\Program Files\Hotbar\bin\4.3.1.0\HbInst.exe /Upgrade
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O10 - Hijacked Internet access by New.Net
    O16 - DPF: {0335A685-ED24-4F7B-A08E-3BD15D84E668} - http://dl.filekicker.com/send/file/128985-NZIL/PhPSetup.cab

    O16 - DPF: {15589FA1-C456-11CE-BF01-00AA0055595A} - http://www.twistedhumor.com/program_files/2002/logicclass/LogicClassInstall.exe
    O16 - DPF: {28F00B0F-DC4E-11D3-ABEC-005004A44EEB} (Register Class) - http://content.hiwirenetworks.net/inbrowser/cabfiles/2.5.26/Hiwire.cab
    O16 - DPF: {6EA1AC90-FAC5-11D3-9725-0090279053A3} (MP3.com Beam-it) - http://my.mp3.com/beamit/Beam-itActiveXControl.cab
    O16 - DPF: {BF18F2A7-8B30-11D3-A95C-00008639BD6E} (activePDF Toolkit) - https://www.clientspace.com/download/aptoolkit.cab
    /flash/swflash.cab[/url]
    O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://register3.valueactive.com/246/webolr/OCX/FlashAX.cab
    O16 - DPF: {E5C97835-6865-443E-8C33-671D9C71A6D0} (LedaX Control) - http://www.clientspace.com/download/RapidocsX.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{7D929921-5B16-4A88-88FB-9ABE0CB07C0D}: NameServer = 152.163.245.134
     
  9. Pleazin4u

    Pleazin4u Thread Starter

    Joined:
    Oct 19, 2003
    Messages:
    224
    Im on it....
     
  10. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    This as well:
    O7 - HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System, DisableRegedit=1
    Next download both Spybot search and destroy as well as Adaware . Update each and delete all they find then reboot and try things out.


    Spybot



    Adaware
     
  11. Pleazin4u

    Pleazin4u Thread Starter

    Joined:
    Oct 19, 2003
    Messages:
    224
    ok done except the spybot and adaware...this will re enable my task manager?
     
  12. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
    Probably not...Do you know how it was disabled ?
     
  13. Pleazin4u

    Pleazin4u Thread Starter

    Joined:
    Oct 19, 2003
    Messages:
    224
    I was having probs with my computer running reeeeeeaaaalllllyyyy slow...so I went on-line with the support people from where I got my computer...starts with a G. That person had me disable it. Went back a few weeks later to tell them I wanted it re-enabled...would you know it, my "free" tech support was up and if I wanted to find out how to fix it I would have to pay for it...
     
  14. mobo

    mobo

    Joined:
    Feb 23, 2003
    Messages:
    16,274
  15. Pleazin4u

    Pleazin4u Thread Starter

    Joined:
    Oct 19, 2003
    Messages:
    224
    when I type in the command, I get a pop up button that says I typed it in wrong...
     
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