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TCP/IP Issue: Can't Access Internet

Discussion in 'Earlier Versions of Windows' started by BibBob, Dec 22, 2001.

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  1. BibBob

    BibBob Thread Starter

    Dec 22, 2001

    I'm usiing Win98SE / Dial-up internet access and I need help with an internet access issue I have:

    1. I can't access the internet from either of two ISP's I use regularly;
    2. This occurred after I removed and installed a Netgear Network Card;
    3. I followed the Q181599: 'Remove and reinstall Dial-up Networking' with no positive results;
    4. I tried the following tools, also, with no help: RegScan, SFC (searching for corrupted files only), and MSinfo32 (No defective components);
    5. My system requirements are: AMD-K62/350, Win98SE, MSIE5.0, 128 MB Ram, US Robotics 56K Modem, 20GB Hard Drive partitioned for 2-10GB;
    6. I did notice that the TCP/IP Server is "PPP, W2000/NT, Me", Is this correct for W98SE?
    I did copy some WinMe files from PC I'm using for this message to the Win98SE PC, but I thought I restored all Win98SE files using Extract and Win98SE CD-ROM;
    7. The Modem works OK and connects to: 1)WorldNet ISP then disconnects, 2) AOL ISP and can't access internet;
    8. I used WorldNet's Connection Diagnostic tool and connection fails on the third step which is TCP/IP processing; and
    9. Any advice would be appreciated.

  2. Rollin' Rog

    Rollin' Rog

    Dec 9, 2000
  3. gsbham


    Dec 1, 2001
    This worked for my modem before. Remove the modem from the device manager completely then run microsoft's regclean. Then re-install your modem. This might work. Good luck an d god bless....

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