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TCP/IP Issue: Can't Access Internet

Discussion in 'Earlier Versions of Windows' started by BibBob, Dec 22, 2001.

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  1. BibBob

    BibBob Thread Starter

    Joined:
    Dec 22, 2001
    Messages:
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    Hi,

    I'm usiing Win98SE / Dial-up internet access and I need help with an internet access issue I have:

    1. I can't access the internet from either of two ISP's I use regularly;
    2. This occurred after I removed and installed a Netgear Network Card;
    3. I followed the Q181599: 'Remove and reinstall Dial-up Networking' with no positive results;
    4. I tried the following tools, also, with no help: RegScan, SFC (searching for corrupted files only), and MSinfo32 (No defective components);
    5. My system requirements are: AMD-K62/350, Win98SE, MSIE5.0, 128 MB Ram, US Robotics 56K Modem, 20GB Hard Drive partitioned for 2-10GB;
    6. I did notice that the TCP/IP Server is "PPP, W2000/NT, Me", Is this correct for W98SE?
    I did copy some WinMe files from PC I'm using for this message to the Win98SE PC, but I thought I restored all Win98SE files using Extract and Win98SE CD-ROM;
    7. The Modem works OK and connects to: 1)WorldNet ISP then disconnects, 2) AOL ISP and can't access internet;
    8. I used WorldNet's Connection Diagnostic tool and connection fails on the third step which is TCP/IP processing; and
    9. Any advice would be appreciated.

    BibBob
     
  2. Rollin' Rog

    Rollin' Rog

    Joined:
    Dec 9, 2000
    Messages:
    45,855
  3. gsbham

    gsbham

    Joined:
    Dec 1, 2001
    Messages:
    51
    This worked for my modem before. Remove the modem from the device manager completely then run microsoft's regclean. Then re-install your modem. This might work. Good luck an d god bless....


    Graham
     
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