TCP/IP Issue: Can't Access Internet

[BibBob]

Hi,

I'm usiing Win98SE / Dial-up internet access and I need help with an internet access issue I have:

1. I can't access the internet from either of two ISP's I use regularly;
2. This occurred after I removed and installed a Netgear Network Card;
3. I followed the Q181599: 'Remove and reinstall Dial-up Networking' with no positive results;
4. I tried the following tools, also, with no help: RegScan, SFC (searching for corrupted files only), and MSinfo32 (No defective components);
5. My system requirements are: AMD-K62/350, Win98SE, MSIE5.0, 128 MB Ram, US Robotics 56K Modem, 20GB Hard Drive partitioned for 2-10GB;
6. I did notice that the TCP/IP Server is "PPP, W2000/NT, Me", Is this correct for W98SE?
I did copy some WinMe files from PC I'm using for this message to the Win98SE PC, but I thought I restored all Win98SE files using Extract and Win98SE CD-ROM;
7. The Modem works OK and connects to: 1)WorldNet ISP then disconnects, 2) AOL ISP and can't access internet;
8. I used WorldNet's Connection Diagnostic tool and connection fails on the third step which is TCP/IP processing; and
9. Any advice would be appreciated.

BibBob

 

[Rollin' Rog]

The "server type looks a little suspicious if you are using Win98 SE. Mine just says PPP Windows NT Server Windows98




Here is a standard 56k Dialup checklist you might want to verify against.

http://forums.techguy.org/showthread.php?s=&threadid=52476&highlight=dialup

Also, if you haven't allready, I would go through "step 13" in this troubleshooter, winsock issues are often at the core of connectivity problems.

http://support.microsoft.com/default.aspx?scid=kb;EN-US;q241344

 

[gsbham]

This worked for my modem before. Remove the modem from the device manager completely then run microsoft's regclean. Then re-install your modem. This might work. Good luck an d god bless....


Graham