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Tech Support Guy System Info Utility version 1.0.0.2 OS Version: Microsoft Windows 7

Discussion in 'Multimedia' started by grampsny, Feb 12, 2013.

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  1. grampsny

    grampsny Thread Starter

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    I have an HP Pavilion Laptop, Windows 7-64bit.
    My WMP11 does the following:
    1. It clones music titles...even in front of my eyes.
    2. Music files disappear.
    3. Titles are now assuming wrong names even though content remains.
    4. My music files come from my Music Library. Those have not changed or cloned..

    5. I deleted WMP11 and re-installed...but all the above errors returned.
    6. My Library files are skewed. Music is mixed with Video and with Documents and all around. Why? I dunno.
    7. My music library is around 25GB; but it changes with the losses mentioned in #2 above.
    8. I tried RealPlayer but their format leaves a lot to be desired by me. Also, it keeps requiring Flashplayer and no matter how many time I download it, it asks for it again.
    9. I am 80 years old, not very computer savvy and I'm blessed with Parkinsons. Music is my hobby.
    10. HELP.....PLEASE!
     
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  3. Phantom010

    Phantom010 Trusted Advisor

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  4. Phantom010

    Phantom010 Trusted Advisor

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    Any luck with the fix, grampsny?
     
  5. grampsny

    grampsny Thread Starter

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    Thanks for trying to help. Got really really messed up. Did a system restore to recoup additional music losses. Also am thankful for my cruzer and walkman backups. Back to where I started. But I appreciate your attempt to help me.
     
  6. grampsny

    grampsny Thread Starter

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    Any other suggestions? Please?
     
  7. Phantom010

    Phantom010 Trusted Advisor

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    Instead of RealPlayer, you'd be much better off with the VLC Player. It can play almost everything.

    Other than that, I don't have many suggestions. Of course, there's always a Windows reinstall...
     
  8. grampsny

    grampsny Thread Starter

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    Thank you for taking the time to help. I prefer WMP because all the album faces are on one page. Windows re-install is out of the question. Too much to back up first. But....THANKS AGAIN.
     
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