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Technical questions

Discussion in 'Hardware' started by Biglew2, Apr 25, 2016.

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  1. Biglew2

    Biglew2 Thread Starter

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    What troubleshooting questions would I ask a customer when fixing a pc?
     
  2. dvk01

    dvk01 Moderator Malware Specialist

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    First Name:
    Derek
    If you need to ask that, then you shouldn't really be a customer facing support bod.
    Use your gut feelings, based on what the customer says is wrong. You need to tailor each question on each individual customer.
     
  3. crjdriver

    crjdriver Moderator

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    That is not by chance a homework or exam question is it?
     
  4. flavallee

    flavallee Trusted Advisor

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    First Name:
    Frank
    All of the 5 threads in his postings history ask a question.
    He has replied back to only 1 of them.

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    Last edited: Apr 25, 2016
  5. managed

    managed Trusted Advisor Spam Fighter

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    Allan
    First ask them how much they can afford to pay. ;)
     
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